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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    QNAP NAS

    Score8.9 out of 10
    N/AQNAP offers a wide array of network-attached storage units for SMBs, home, and enterprise.N/A
    Pricing
    OpenText Core Endpoint BackupQNAP NAS
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Endpoint BackupQNAP NAS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint BackupQNAP NAS
    Considered Both Products
    OpenText
    No answer on this topic
    QNAP Systems
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    OpenText Core Endpoint BackupQNAP NAS
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Core Endpoint Backup and QNAP NAS
    Feature
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    QNAP NAS
    -
    Ratings
    Instant recovery8.01 Ratings00 Ratings
    Recovery verification4.01 Ratings00 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings
    Incremental backup identification5.01 Ratings00 Ratings
    Backup to the cloud10.01 Ratings00 Ratings
    Deduplication and file compression4.01 Ratings00 Ratings
    Flexible deployment4.01 Ratings00 Ratings
    Management dashboard6.01 Ratings00 Ratings
    Platform support4.01 Ratings00 Ratings
    Retention options4.01 Ratings00 Ratings
    Encryption4.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OpenText Core Endpoint Backup and QNAP NAS
    Feature
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    QNAP NAS
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication9.01 Ratings00 Ratings
    Operational reporting and analytics4.01 Ratings00 Ratings
    Malware protection4.01 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings
    Ransomware Recovery4.01 Ratings00 Ratings
    Best Alternatives
    OpenText Core Endpoint BackupQNAP NAS
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    DiskStation
    Score8.8 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    DiskStation
    Score8.8 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    DiskStation
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint BackupQNAP NAS
    Likelihood to Recommend
    7.0
    (23 ratings)
    10.0
    (5 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.7
    (6 ratings)
    10.0
    (2 ratings)
    User Testimonials
    OpenText Core Endpoint BackupQNAP NAS
    Likelihood to Recommend
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    QNAP Systems
    I've been using QNAP NAS for a while now, and it's been great for my home setup. The interface is pretty user-friendly, even for someone who's not super techy, but there are plenty of advanced features to dig into if you need them. Setup was straightforward, and I love how easy it is to access my files remotely. The apps work well, and I've had no major issues with performance. It's been reliable, and I feel like my data is secure. Overall, it's just a solid piece of gear that does exactly what I need. Highly recommend! 10/10 from me!
    Incentivized
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    Pros
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
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    QNAP Systems
    • File share
    • Raid
    • Very friendly interface.
    Incentivized
    Read full review
    Cons
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
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    QNAP Systems
    • It is not related to the QNAP NAS, but the most common problem we have experienced is with the disks themselves.
    Incentivized
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    Likelihood to Renew
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    QNAP Systems
    No answers on this topic
    Usability
    OpenText
    No answers on this topic
    QNAP Systems
    QNAP NAS's usability is excellent, making it accessible to both beginners and more experienced users. The setup process is straightforward, with clear instructions that guide you through everything. The user interface is intuitive, allowing you to navigate easily between settings, apps, and features. Even with its powerful functionality, such as remote access and advanced file management, it doesn’t feel overwhelming. The mobile apps make it convenient to access files on the go, and everything integrates smoothly. Whether you need basic storage or more advanced features, QNAP balances ease of use with powerful capabilities, making it a highly user-friendly NAS option.
    Incentivized
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    Support Rating
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    QNAP Systems
    Customer support is effective once communication is established. A technical support person is required on both sides. The support is extremely knowledgeable and provides detailed support and explanation to any issues, as well as some will provide recommendations to the business needs as there are many different technologies or methods depending on what the business is trying to achieve.
    Incentivized
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    Alternatives Considered
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    QNAP Systems
    Our historical supplier was a QNAP partner so we started with them.
    We resell on request also NETGEAR and Synology. Maybe is for the practice on them but we think that they are easier to use and configure.
    The thing i can affirm with convinction is that are realy durable! I think i never repaired a QNAP NAS and, we resell them from about 10 years.
    They have all the functionality we ever had to our customers.
    Incentivized
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    Return on Investment
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    QNAP Systems
    • I cannot quantify, but it really saves a lot of money for backup.
    Incentivized
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    ScreenShots