OpenText Core Endpoint Backup vs. Rewind Backups

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.

Incentivized

If your business (or your clients) use QBO using Rewind is an absolute no-brainer in my book. For a modest monthly cost (less than $10 per month per QBO file) you get cheap insurance against losing data and having to spend endless hours re-creating everything. When we use QB Desktop we back up the client QB files for the same reason. Now that things are increasingly moving to QBO we have the same option through Rewind.

Incentivized

• It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
• It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
• It's safe and reliable. We have been using it for a couple of years now and had no major issues.
• Their phone support is excellent.
• It's also really easy to maintain your backed up data to reduce redundancy.

Incentivized

• I like that it has an organized and very simple-to-use user interface, with a very striking and colorful appearance.
• The one that allows you to make backup copies in an automated way, leaving aside the long manual process and its wait.
• The one that grants an incredible rewind function that differentiates it from the rest and gives the advantage of reestablishing any unwanted step or change that is not to our liking.
• The one that is a software that not only covers the creation of backup copies but also provides the protection of these thanks to its encryption.

Incentivized

• To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
• I have not had to do a restore at this time so I cannot comment on the restore process.
• I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.

Incentivized

• The interface is a bit slow; it would be nice to have something much more interactive and visually appealing. Not only that, but platform loading times in general can be slow. However, making copies or rewinds flows daily.

Incentivized

I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.

Incentivized

Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.

Incentivized

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.

Incentivized

Trello only has manual backup options, which only save raw data in the form of spreadsheet exports--which would be a nightmare to rebuild into new boards! Other Trello backup options were similar. Rewind is the only one I've found that can recover the boards as they were at specific moments in time (i.e. right before losing data).

Incentivized

• Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
• While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
• The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.

Incentivized

• I feel a lot more liberated to experiment with different page layouts and styles without worrying about causing any damage to the shop.
• With the ability to rewind and restore to a previous backup, we have more peace of mind while experimenting with new functionality.
• I don't have to worry about remembering to back up because it does it for me on a regular basis.

Incentivized