TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Veeam on IBM Cloud

    Score8.2 out of 10
    N/AVeeam on IBM Cloud promises to provide continuous availability to enterprise clients through its combined and automated backup and recovery solution. Veeam is deployed in the user's IBM Cloud environment for: · Agentless image-based backups · Recovery of entire VMs, individual files, and application items · Item-level recovery and eDiscovery for Microsoft Exchange, SharePoint, and Active Directory · Transaction-level restore of…

    $11

    per VM

    Pricing
    OpenText Core Endpoint BackupVeeam on IBM Cloud
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Veeam Backup and Recovery
    $11.00
    per VM
    Veeam Availability Suite
    $15.00
    per VM
    Veeam Physical Agent
    $18.00
    per VM
    Offerings
    Pricing Offerings
    OpenText Core Endpoint BackupVeeam on IBM Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint BackupVeeam on IBM Cloud
    Considered Both Products
    OpenText
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    OpenText Core Endpoint BackupVeeam on IBM Cloud
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Core Endpoint Backup and Veeam on IBM Cloud
    Feature
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Veeam on IBM Cloud
    8.2
    14 Ratings
    3% below category average
    Instant recovery8.01 Ratings7.314 Ratings
    Recovery verification4.01 Ratings10.01 Ratings
    Multiple backup destinations9.01 Ratings8.214 Ratings
    Incremental backup identification5.01 Ratings8.214 Ratings
    Backup to the cloud10.01 Ratings8.214 Ratings
    Deduplication and file compression4.01 Ratings8.214 Ratings
    Flexible deployment4.01 Ratings8.214 Ratings
    Management dashboard6.01 Ratings8.213 Ratings
    Platform support4.01 Ratings8.214 Ratings
    Retention options4.01 Ratings8.214 Ratings
    Encryption4.01 Ratings8.214 Ratings
    Universal recovery00 Ratings8.214 Ratings
    Business application protection00 Ratings8.214 Ratings
    Snapshots00 Ratings8.214 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OpenText Core Endpoint Backup and Veeam on IBM Cloud
    Feature
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Veeam on IBM Cloud
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication9.01 Ratings00 Ratings
    Operational reporting and analytics4.01 Ratings00 Ratings
    Malware protection4.01 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings
    Ransomware Recovery4.01 Ratings00 Ratings
    Best Alternatives
    OpenText Core Endpoint BackupVeeam on IBM Cloud
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint BackupVeeam on IBM Cloud
    Likelihood to Recommend
    7.0
    (23 ratings)
    8.2
    (14 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Support Rating
    9.7
    (6 ratings)
    7.5
    (2 ratings)
    User Testimonials
    OpenText Core Endpoint BackupVeeam on IBM Cloud
    Likelihood to Recommend
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    IBM
    The Veeam on IBM Cloud functions [is] easy to set on the first time to use the platform and the effective capability on predictive disaster, easy to backup the most important data through the Veeam on IBM Cloud functionalities. The features [have] multiple different responsibilities like copy data management, effective data restore functions among many more.
    Incentivized
    Read full review
    Pros
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    IBM
    • The program installation is straight forward and uncomplicated.
    • Once running it does not put a drain on system resources. After the initial backup subsequent backups are quick.
    • It does what it is deigned to do and they have kept it simple for a reason.
    Incentivized
    Read full review
    Cons
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    IBM
    • The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
    • My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
    • The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Usability
    OpenText
    No answers on this topic
    IBM
    Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.
    Incentivized
    Read full review
    Support Rating
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    IBM
    At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    IBM
    Veeam BLOWS AWAY Veritas in terms of reliability, recoverability, and Especially PRICE! Veritas is literally thousands of dollar more than comparable Veeam Software. Veritas's support is virtually non-existent. I believe the only reason Veritas is even still in business is because of their reputation as the ONLY backup software a decade or more ago. If you use Veritas, I HIGHLY recommend throwing it away and trying out Veeam - You will NOT go back to Veritas!
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    IBM
    • We solved a problem where we needed a backup for some remote clients and paying the cost for local backup was not feasible.
    • allows us to put a solid backup and recovery solution in a client with very little monthly cost.
    • Business backup and recovery, disaster recovery, hybrid data protection (onsite and cloud), server and workstation backup.
    Incentivized
    Read full review
    ScreenShots

    Veeam on IBM Cloud Screenshots

    Product screenshotProduct screenshot