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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A

    Relativity

    Score9.2 out of 10
    N/ARelativity (formerly kCura) is a data e-discovery solution supporting litigation, government inquires, internal investigations and data governance policies within a secure cloud platform, from the company of the same name headquartered in Chicago.N/A
    Pricing
    OpenText DocumentumRelativity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText DocumentumRelativity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText DocumentumRelativity
    Considered Both Products
    OpenText
    No answer on this topic
    Relativity (formerly kCura)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    OpenText DocumentumRelativity
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Documentum and Relativity
    Feature
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Relativity
    -
    Ratings
    Content capture & imaging10.07 Ratings00 Ratings
    File sync, storage & archiving9.07 Ratings00 Ratings
    Document management9.07 Ratings00 Ratings
    Records management9.07 Ratings00 Ratings
    Content search & retrieval9.07 Ratings00 Ratings
    Enterprise content collaboration9.07 Ratings00 Ratings
    Content publishing & creation9.07 Ratings00 Ratings
    Security, risk management & information governance10.07 Ratings00 Ratings
    Contract lifecycle management9.07 Ratings00 Ratings
    Automated workflows9.03 Ratings00 Ratings
    Artificial intelligence9.03 Ratings00 Ratings
    Mobile support9.03 Ratings00 Ratings
    Integration10.03 Ratings00 Ratings
    Best Alternatives
    OpenText DocumentumRelativity
    Small Businesses
    Egnyte
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText DocumentumRelativity
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (2 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText DocumentumRelativity
    Likelihood to Recommend
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Relativity (formerly kCura)
    In cases involving massive datasets (I.e. regulatory investigations, cross-border litigation), Relativity's powerful search, deduplication, and technology-assisted review features enable fast, accurate identification of relevant documents. For example, we used it in a front-running investigation involving a large asset management firm, where Relativity streamlined data review across multiple custodians. There are multiple use case available.
    Incentivized
    Read full review
    Pros
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Relativity (formerly kCura)
    • Searching for documents and native files with various terms and approaches.
    • Tagging documents and native files for further review.
    • Creating and downloading collections of documents and native files for depositions.
    Incentivized
    Read full review
    Cons
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Relativity (formerly kCura)
    • Very powerful tool, but does require a high level of expertise and head count to administer the product.
    • If hosting yourself, requires investment in servers and ideally is housed in a data center
    • Providers need to pay kCura a monthly user license fee for every user who has access to the tool. Providers can purchase blocks of users, but with a large amount of users on a case, it's cost that some external clients are not thrilled about
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Relativity (formerly kCura)
    No answers on this topic
    Usability
    OpenText
    No answers on this topic
    Relativity (formerly kCura)
    Relativity is a well established tool that continues to evolve and look for ways to improve. Particular focus on Australian workflows is very promising for us and appreciated. There is a lot of scope for improvement in the processing and PDF workflows but it is great to see Relativity being proactive in those areas
    Incentivized
    Read full review
    Support Rating
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Relativity (formerly kCura)
    No answers on this topic
    Alternatives Considered
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Relativity (formerly kCura)
    Relativity contains all the features together in a single platform. And most of all other than Brainspace none of the other tools have document review capability as good as Relativity has.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    Relativity (formerly kCura)
    • Saves time spent searching for documents and native files.
    • Easy to download materials when needed.
    • Can share collections of materials across team members in other offices.
    Incentivized
    Read full review
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