OpenText Documentum vs. Relativity

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.

Incentivized

In cases involving massive datasets (I.e. regulatory investigations, cross-border litigation), Relativity's powerful search, deduplication, and technology-assisted review features enable fast, accurate identification of relevant documents. For example, we used it in a front-running investigation involving a large asset management firm, where Relativity streamlined data review across multiple custodians. There are multiple use case available.

Incentivized

• Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
• Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
• Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

Incentivized

• Searching for documents and native files with various terms and approaches.
• Tagging documents and native files for further review.
• Creating and downloading collections of documents and native files for depositions.

Incentivized

• WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
• EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.

• Very powerful tool, but does require a high level of expertise and head count to administer the product.
• If hosting yourself, requires investment in servers and ideally is housed in a data center
• Providers need to pay kCura a monthly user license fee for every user who has access to the tool. Providers can purchase blocks of users, but with a large amount of users on a case, it's cost that some external clients are not thrilled about

Incentivized

Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

Incentivized

Relativity is a well established tool that continues to evolve and look for ways to improve. Particular focus on Australian workflows is very promising for us and appreciated. There is a lot of scope for improvement in the processing and PDF workflows but it is great to see Relativity being proactive in those areas

Incentivized

Support is better than with ECM, but could use some improvement.

Incentivized

At the time it was purchased it was one of the best, most robust solutions available on the market.

Incentivized

Relativity contains all the features together in a single platform. And most of all other than Brainspace none of the other tools have document review capability as good as Relativity has.

Incentivized

• After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
• It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
• Also searching, automated flows also create a bigger impact and reduce a lot manual effort.

Incentivized

• Saves time spent searching for documents and native files.
• Easy to download materials when needed.
• Can share collections of materials across team members in other offices.

Incentivized