OpenText Documentum vs. Xinet

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.

Incentivized

Xinet is great for print marketing users that have a lot of copy in their artwork. Xinet is not especially useful for 3D artwork production.

Incentivized

• Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
• Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
• Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

Incentivized

• Tracking rights-managed assets. Xinet provides advanced features such as watermarking and expiration notifications.
• Integration with Adobe. Xinet can be configured to access assets from right within the apps.
• Desktop integration. Xinet can be accessed by the browser but also as a mountable server volume on the desktop. Unlike Box, Dropbox, etc., the mounted volume does not require consumption of hard drive space.

Incentivized

• WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
• EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.

• For my position, I didn't learn enough of Xinet to truly utilize the whole program, only one or two people in my department understood it inside and out.
• During my time at the agency, we were unable to get the annotations to work on assets. And that would have been helpful to have to streamline our process of asset quality control.

Incentivized

Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

Incentivized

Xinet is intuitive to use. It is perhaps the only DAM that features a traditional mounted volume, so anyone working in an environment with local servers will love it. Search is accurate and faceted searches allow users to narrow search results. Setup requires a lot of training if you want to leverage all of its complex workflow capabilities.

Incentivized

Support is better than with ECM, but could use some improvement.

Incentivized

Support is handled by third-party server integrators. Our partner, NAPC, has always been there when we've needed them and also develops unique plugins to expand XInet's capabilities.

Incentivized

At the time it was purchased it was one of the best, most robust solutions available on the market.

Incentivized

We selected Xinet based on having a large number of potential users and wanted unlimited web seats. Paying a one time software fee versus a monthly seat payment was a big draw. Telescope was four to five times more expensive and was not feasible at the time. We liked Basecamp but we needed a local solution for storage, not hosted.

Xinet is a great platform to build off of. We use it in combination with Enfocus Switch which has greatly improved the automation capabilities and we use Xinet as the portal for external users. Our internal users very rarely interact with the Xinet GUI.

Incentivized

• After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
• It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
• Also searching, automated flows also create a bigger impact and reduce a lot manual effort.

Incentivized

• Increased employee efficiency.
• Assets are found more quickly.

Incentivized