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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText MBPM

    Score7.2 out of 10
    N/AOpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Pricing
    OpenText MBPMPega Platform
    Editions & Modules
    No answers on this topic
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    Offerings
    Pricing Offerings
    OpenText MBPMPega Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    OpenText MBPMPega Platform
    Considered Both Products
    OpenText
    No answer on this topic
    Pegasystems
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    78%
    Implementation went as expected
    7 Answers
    Features
    OpenText MBPMPega Platform
    Reporting & Analytics
    Comparison of Reporting & Analytics features of OpenText MBPM and Pega Platform
    Feature
    OpenText MBPM
    7.0
    3 Ratings
    10% below category average
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Dashboards7.93 Ratings4.062 Ratings
    Standard reports9.02 Ratings6.062 Ratings
    Custom reports4.03 Ratings6.061 Ratings
    Process Engine
    Comparison of Process Engine features of OpenText MBPM and Pega Platform
    Feature
    OpenText MBPM
    7.3
    3 Ratings
    13% below category average
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Process designer8.13 Ratings9.065 Ratings
    Process simulation7.13 Ratings7.957 Ratings
    Business rules engine9.02 Ratings10.065 Ratings
    SOA support6.02 Ratings7.151 Ratings
    Process player7.02 Ratings7.048 Ratings
    Support for modeling languages8.02 Ratings5.46 Ratings
    Form builder6.93 Ratings9.059 Ratings
    Model execution6.13 Ratings8.956 Ratings
    Collaboration
    Comparison of Collaboration features of OpenText MBPM and Pega Platform
    Feature
    OpenText MBPM
    7.6
    3 Ratings
    9% below category average
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Social collaboration tools7.63 Ratings9.050 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of OpenText MBPM and Pega Platform
    Feature
    OpenText MBPM
    6.0
    2 Ratings
    30% below category average
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Content management6.02 Ratings4.49 Ratings
    Best Alternatives
    OpenText MBPMPega Platform
    Small Businesses
    Process Street
    Score8.2 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText MBPMPega Platform
    Likelihood to Recommend
    7.1
    (5 ratings)
    7.9
    (74 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    10.0
    (7 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OpenText MBPMPega Platform
    Likelihood to Recommend
    OpenText
    Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Pros
    OpenText
    • Complex routing of tasks based on calculated criteria
    • Linking between tasks and accessing relevant information
    • Organising, scheduling and prioritising
    • Different views for different people
    Incentivized
    Read full review
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Cons
    OpenText
    • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
    • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
    • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
    Read full review
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    There are other products that seem to be a better fit for future initiatives.
    Incentivized
    Read full review
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Usability
    OpenText
    Although it is intuitive to use it does require training
    Incentivized
    Read full review
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
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    Support Rating
    OpenText
    Great customer service for an API support related query
    Incentivized
    Read full review
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Online Training
    OpenText
    No answers on this topic
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Implementation Rating
    OpenText
    No answers on this topic
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
    Incentivized
    Read full review
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • The development of the ticketing system has enabled us to greatly improve customer relationships
    • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
    • Management information from the system has improved decision making
    Incentivized
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    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    ScreenShots