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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle APEX

    Score9.1 out of 10
    N/AOracle APEX (or Oracle Application Express) is an online low-code application builder that allows users to develop a database-drive application, customize the application's UI, and then give their users access to the application via URL. Oracle APEX includes a suite of pre-built productivity applications and examples, such as a Survey Builder, Bug Tracking, P-Track project management, etc

    $0.32

    OCPU per hour

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Oracle APEXZoho CRM
    Editions & Modules
    Oracle APEX Application Development
    $0.32
    OCPU per hour
    Oracle Autonomous Transaction Processing - Exadata Storage
    $118.40
    Terabyte storage capacity per month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Oracle APEXZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details——
    More Pricing Information
    Features
    Oracle APEXZoho CRM
    Low-Code Development
    Comparison of Low-Code Development features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    8.5
    27 Ratings
    1% above category average
    Zoho CRM
    -
    Ratings
    Visual Modeling7.726 Ratings00 Ratings
    Drag-and-drop Interfaces8.427 Ratings00 Ratings
    Platform Security8.827 Ratings00 Ratings
    Platform User Management8.326 Ratings00 Ratings
    Reusability9.027 Ratings00 Ratings
    Platform Scalability8.927 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.7280 Ratings
    Workflow management00 Ratings8.6267 Ratings
    Territory management00 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.4249 Ratings
    Contract management00 Ratings8.9204 Ratings
    Quote & order management00 Ratings9.0204 Ratings
    Interaction tracking00 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings8.7214 Ratings
    Call center management00 Ratings8.6173 Ratings
    Help desk management00 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.8262 Ratings
    Email marketing00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.7181 Ratings
    Reporting00 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.2236 Ratings
    Customizable reports00 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings8.7276 Ratings
    Custom objects00 Ratings8.1223 Ratings
    Scripting environment00 Ratings9.2179 Ratings
    API for custom integration00 Ratings7.7204 Ratings
    Security
    Comparison of Security features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.7165 Ratings
    Social engagement00 Ratings8.4157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.9208 Ratings
    Compensation management00 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of Oracle APEX and Zoho CRM
    Feature
    Oracle APEX
    -
    Ratings
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    Oracle APEXZoho CRM
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Mendix
    Score7.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle APEXZoho CRM
    Likelihood to Recommend
    9.5
    (44 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    8.2
    (3 ratings)
    7.6
    (42 ratings)
    Usability
    9.1
    (8 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    8.2
    (2 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)
    User Testimonials
    Oracle APEXZoho CRM
    Likelihood to Recommend
    Oracle
    If you need to develop an application very quickly, without unnecessary lengthy specifications or business requirements, something you need right away, while utilizing all the capabilities of the Oracle database, APEX is the right choice. Thanks to the many components you use from the vast Oracle APEX library, working with this tool is exceptionally pleasant, fast, and effective.
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
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    Pros
    Oracle
    • Easy upgrade path from Forms, allowing reuse of code and a low learning curve for Forms developers.
    • Very quick to develop in. Ideal for prototyping or iterative development which is how we usually work.
    • Comes with cross browser and mobile compatibility out of the box.
    • Easy to incorporate other web technologies.
    • Development environment runs straight from a browser. This has proved to be a life saver when issues crop up on a weekend.
    Incentivized
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    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    Oracle
    • Can't think of any - the Application Express development team does a fantastic job adopting and supporting emerging trends with each new release.
    • Requires Oracle RDBMS; i.e., is not portable to other RDBMS platforms. On the surface this may seem like a con but it is as it should be - Oracle database is best RDBMS available and tight integration with Oracle RDBMS promotes creation of reliable performant apps.
    Incentivized
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    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
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    Likelihood to Renew
    Oracle
    I felt very comfortable using Oracle Application Express from the start. I designed my data model and quickly developed the basic CRUD pages for master tables. Then I designed the main functionality and was able to test and deploy it in a couple of days work. I will probably share the app with other members of the team and continue adding some features in the short term.
    Incentivized
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    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
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    Usability
    Oracle
    Oracle APEX is an ultra flexible, low code platform having a great easy of use, superior customization capabilities, scalable and provides a very good application and data security. It also has lot of AI capabilities as well as modern features such as GeoLocation maps, Automation capabilities, Workflow approval features and Mobile application capabilities using PWA like features.
    Read full review
    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
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    Reliability and Availability
    Oracle
    No answers on this topic
    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
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    Performance
    Oracle
    No answers on this topic
    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
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    Support Rating
    Oracle
    Very active and knowledgeable community support includes quick and helpful responses from the Oracle employees on the product development team. I've never had to raise an official support request - everything is dealt with via forums and user groups - or via direct emails. The supposrt commuinty is one of the great things about Apex.
    Incentivized
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
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    In-Person Training
    Oracle
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
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    Online Training
    Oracle
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
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    Implementation Rating
    Oracle
    Using it on the cloud is really simple, the entire process of configuring and provisioning an Oracle Database takes only a few minutes (less than 10) and then Oracle APEX is already deployed on the database, so you just have to start using it. I would strongly recommend using APEX on Oracle Cloud Free Tier.
    Incentivized
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    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    Oracle
    Oracle APEX has delivered a strong positive ROI by significantly reducing development time, lowering costs, and improving operational efficiency through automation and real-time reporting. While there are some limitations around frontend flexibility and DevOps, the overall business value—especially in data-driven enterprise applications—has been substantial.
    Incentivized
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
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    Contract Terms and Pricing Model
    Oracle
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
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    Scalability
    Oracle
    No answers on this topic
    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
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    Professional Services
    Oracle
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
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    Return on Investment
    Oracle
    • In the mid-size organization, we had a BI tool that had a significant license cost involved. With Oracle back-end we were able to switch to APEX and move all reporting at literally zero cost.
    • For Oracle PL/SQL users the learning curve is very quick and easy, there are ready templates that you can start with and eventually create complex reports.
    • You can track authorization and authentication on data editing and usage. High performance as it is native oracle sql codes.
    • Centralized data capturing, makes your datawarehouse writable for lookup tables or reference tables.
    Incentivized
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
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    ScreenShots

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.