Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 6.9 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
Oracle CRM On Demand
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Oracle CRM On Demand
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle CRM On Demand
Considered Both Products
Oracle CRM On Demand
Chose Oracle CRM On Demand
I have not used any other product like Oracle CRM.
Chose Oracle CRM On Demand
It is right in line with Insightly. Salesforce has more integrations and it is easy to call in for help solutions. This is more self taught and working to build your own system that is best for your company's needs. Very good CRM for the price. Easy to follow instructions and …
Chose Oracle CRM On Demand
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Chose Oracle CRM On Demand
Oracle CRM is much more robust with more functionality. The UI is visually appealing and it is more user friendly. Siebel is more budget friendly and more of a bare bones CRM.
Chose Oracle CRM On Demand
Oracle CRM is popular and integrates well with other Oracle family software hence improving its usage and productivity in your company. The software is also easy to deploy, install and use in your company and further fits in all organizations whether small or big. It's also one …
Chose Oracle CRM On Demand
Oracle CRM comes in various subscription plans that are lowly priced and one chooses their preferred plan based on the cost incurred and the size of your company. On top of that, Oracle CRM offers a free trial to new customers where they can acquire the software and use to …
Chose Oracle CRM On Demand
Oracle on demand is customizable and I can configure to meet the complex of customers unique needs. Compared to other software similar to Oracle On Demand it is seamless and very stable with regular maintenance.
Chose Oracle CRM On Demand
Salesforce does not have the same level of user friendliness or organization that Oracle CRM does. Oracle CRM has much more flexibility and allows for more freedom in reporting and displaying sales data.
Chose Oracle CRM On Demand
We went with Oracle CRM since we had already bought into the Oracle ERP suite. It stacks up well against most alternative software solutions in its similar category.
Chose Oracle CRM On Demand
It is easily integrated. Because of this we are able to adapt to this program quickly since it is connected to our other CRM. Ultimately, it is about having a proper way to track our customers to service all of their needs. This creates an organized approach and can be custom …
Chose Oracle CRM On Demand
Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline …
Top Pros
Top Cons
Features
Oracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
Customer data management / contact management8.925 Ratings
Workflow management8.024 Ratings
Territory management8.124 Ratings
Opportunity management8.125 Ratings
Integration with email client (e.g., Outlook or Gmail)7.722 Ratings
Contract management8.124 Ratings
Quote & order management8.523 Ratings
Interaction tracking8.524 Ratings
Channel / partner relationship management9.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
Case management8.524 Ratings
Call center management8.723 Ratings
Help desk management8.524 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
Lead management9.124 Ratings
Email marketing7.922 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
Task management8.923 Ratings
Billing and invoicing management8.522 Ratings
Reporting8.523 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Forecasting8.624 Ratings
Pipeline visualization8.224 Ratings
Customizable reports7.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
7.6
24 Ratings
0% above category average
Custom fields8.724 Ratings
Custom objects6.924 Ratings
Scripting environment7.821 Ratings
API for custom integration7.023 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
Single sign-on capability9.122 Ratings
Role-based user permissions8.525 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
8.5
18 Ratings
16% above category average
Social data8.618 Ratings
Social engagement8.518 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
7.6
22 Ratings
6% above category average
Marketing automation7.822 Ratings
Compensation management7.420 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Mobile access10.018 Ratings
Best Alternatives
Oracle CRM On Demand
Small Businesses
Salesmate
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Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
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User Ratings
Oracle CRM On Demand
Likelihood to Recommend
8.9
(26 ratings)
Usability
9.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
User Testimonials
Oracle CRM On Demand
Likelihood to Recommend
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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Pros
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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Cons
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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Usability
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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Implementation Rating
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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Alternatives Considered
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Read full review
Return on Investment
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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ScreenShots