Oracle CRM On Demand vs. Resulticks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CRM On Demand
Score 6.2 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Resulticks
Score 6.8 out of 10
Enterprise companies (1,001+ employees)
Resulticks is an omni-channel marketing automation platform built by marketers for marketers. It is designed to provide a common platform over which digital communications from a brand to its audiences can be managed, tracked and measured. In addition to managing marketing campaigns across email, mobile (in app, text), web, QR code, social media, sentiment monitoring, Resulticks also provides added value for multi-market, multi-channel models.N/A
Pricing
Oracle CRM On DemandResulticks
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle CRM On DemandResulticks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee-$500,022,000 per installation
Additional Details
More Pricing Information
Features
Oracle CRM On DemandResulticks
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CRM On Demand
8.3
25 Ratings
7% above category average
Resulticks
-
Ratings
Customer data management / contact management8.925 Ratings00 Ratings
Workflow management8.024 Ratings00 Ratings
Territory management8.124 Ratings00 Ratings
Opportunity management8.125 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.722 Ratings00 Ratings
Contract management8.124 Ratings00 Ratings
Quote & order management8.523 Ratings00 Ratings
Interaction tracking8.524 Ratings00 Ratings
Channel / partner relationship management9.023 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Resulticks
-
Ratings
Case management8.524 Ratings00 Ratings
Call center management8.723 Ratings00 Ratings
Help desk management8.524 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CRM On Demand
8.5
24 Ratings
10% above category average
Resulticks
-
Ratings
Lead management9.124 Ratings00 Ratings
Email marketing7.922 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CRM On Demand
8.6
24 Ratings
12% above category average
Resulticks
-
Ratings
Task management8.923 Ratings00 Ratings
Billing and invoicing management8.422 Ratings00 Ratings
Reporting8.523 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
8.2
24 Ratings
8% above category average
Resulticks
-
Ratings
Forecasting8.624 Ratings00 Ratings
Pipeline visualization8.224 Ratings00 Ratings
Customizable reports7.824 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CRM On Demand
7.6
24 Ratings
1% below category average
Resulticks
-
Ratings
Custom fields8.724 Ratings00 Ratings
Custom objects6.924 Ratings00 Ratings
Scripting environment7.821 Ratings00 Ratings
API for custom integration7.023 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CRM On Demand
8.8
25 Ratings
5% above category average
Resulticks
-
Ratings
Single sign-on capability9.122 Ratings00 Ratings
Role-based user permissions8.525 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CRM On Demand
8.5
18 Ratings
14% above category average
Resulticks
-
Ratings
Social data8.618 Ratings00 Ratings
Social engagement8.518 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CRM On Demand
7.6
22 Ratings
4% above category average
Resulticks
-
Ratings
Marketing automation7.822 Ratings00 Ratings
Compensation management7.420 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Resulticks
-
Ratings
Mobile access10.018 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Resulticks
7.6
2 Ratings
1% below category average
WYSIWYG email editor00 Ratings9.11 Ratings
Dynamic content00 Ratings7.32 Ratings
Ability to test dynamic content00 Ratings7.32 Ratings
Landing pages00 Ratings6.82 Ratings
A/B testing00 Ratings7.72 Ratings
Mobile optimization00 Ratings7.32 Ratings
Email deliverability reporting00 Ratings7.34 Ratings
List management00 Ratings7.72 Ratings
Triggered drip sequences00 Ratings8.21 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Resulticks
7.7
2 Ratings
0% below category average
Lead nurturing00 Ratings8.21 Ratings
Data quality management00 Ratings7.32 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Resulticks
7.5
2 Ratings
0% below category average
Calendaring00 Ratings7.72 Ratings
Event/webinar marketing00 Ratings7.32 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Resulticks
7.5
2 Ratings
1% below category average
Social sharing and campaigns00 Ratings7.32 Ratings
Social profile integration00 Ratings7.72 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Resulticks
7.0
2 Ratings
7% below category average
Dashboards00 Ratings7.32 Ratings
Standard reports00 Ratings7.32 Ratings
Custom reports00 Ratings6.42 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Oracle CRM On Demand
-
Ratings
Resulticks
6.8
2 Ratings
11% below category average
API00 Ratings6.82 Ratings
Role-based workflow & approvals00 Ratings6.82 Ratings
Customizability00 Ratings6.82 Ratings
Integration with Salesforce.com00 Ratings6.82 Ratings
Integration with Microsoft Dynamics CRM00 Ratings6.82 Ratings
Integration with SugarCRM00 Ratings6.82 Ratings
Best Alternatives
Oracle CRM On DemandResulticks
Small Businesses
FollowUp CRM
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Score 9.5 out of 10
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Score 9.6 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SALESmanago
SALESmanago
Score 9.6 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.4 out of 10
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User Ratings
Oracle CRM On DemandResulticks
Likelihood to Recommend
8.9
(26 ratings)
6.8
(2 ratings)
Usability
9.0
(1 ratings)
8.2
(1 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Oracle CRM On DemandResulticks
Likelihood to Recommend
Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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Resulticks
  • True Omnichannel support (no need to massage data during / post campaign)
  • Support to Machine learning
  • Support to multiple statistical models
  • Near real time segmentation analysis
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Pros
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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Resulticks
  • Simple account and campaign setup mechanisms
  • End-to-end tracking on conversion with personalized URLs
  • Multi-dimensional campaigns that allow follow-up communication using multiple channels
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Cons
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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Resulticks
  • API Connections to Paid Media
  • In Store beacon integration
  • Federated workflows
  • App store for API – Third party developer support
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Usability
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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Resulticks
The UI and visualise toons are very intuitive and do not require interpretation
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Implementation Rating
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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Resulticks
No answers on this topic
Alternatives Considered
Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Read full review
Resulticks
Resulticks
provides the breadth of digital channels to leverage with audiences. The
ability to use multiple channels with the same audience and tracking down to an
individual level is a definite advantage.
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Return on Investment
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
Read full review
Resulticks
  • Augmentation of target audience database. Eg. Building mobile data leveraging existing email IDs and vice versa, building social profiles leveraging consent-based apps
  • Improved lead generation and nurturing. Eg Customized content delivery, based on interest levels tracked
  • Accurate conversion tracking across channels
Read full review
ScreenShots