What users are saying about
110 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Resulticks-mCloud

  • True Omnichannel support (no need to massage data during / post campaign)
  • Support to Machine learning
  • Support to multiple statistical models
  • Near real time segmentation analysis
Mani Gopalarathinam | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Resulticks-mCloud
Customer data management / contact management
Oracle CRM On Demand
9.3
Resulticks-mCloud
Workflow management
Oracle CRM On Demand
8.9
Resulticks-mCloud
Territory management
Oracle CRM On Demand
9.3
Resulticks-mCloud
Opportunity management
Oracle CRM On Demand
9.2
Resulticks-mCloud
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Resulticks-mCloud
Contract management
Oracle CRM On Demand
7.8
Resulticks-mCloud
Quote & order management
Oracle CRM On Demand
8.5
Resulticks-mCloud
Interaction tracking
Oracle CRM On Demand
8.3
Resulticks-mCloud
Channel / partner relationship management
Oracle CRM On Demand
8.2
Resulticks-mCloud

Customer Service & Support

Oracle CRM On Demand
8.4
Resulticks-mCloud
Case management
Oracle CRM On Demand
8.5
Resulticks-mCloud
Call center management
Oracle CRM On Demand
8.7
Resulticks-mCloud
Help desk management
Oracle CRM On Demand
8.1
Resulticks-mCloud

Marketing Automation

Oracle CRM On Demand
8.9
Resulticks-mCloud
Lead management
Oracle CRM On Demand
8.9
Resulticks-mCloud
Email marketing
Oracle CRM On Demand
8.8
Resulticks-mCloud

CRM Project Management

Oracle CRM On Demand
8.7
Resulticks-mCloud
Task management
Oracle CRM On Demand
8.3
Resulticks-mCloud
Billing and invoicing management
Oracle CRM On Demand
9.6
Resulticks-mCloud
Reporting
Oracle CRM On Demand
8.2
Resulticks-mCloud

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Resulticks-mCloud
Forecasting
Oracle CRM On Demand
8.7
Resulticks-mCloud
Pipeline visualization
Oracle CRM On Demand
8.6
Resulticks-mCloud
Customizable reports
Oracle CRM On Demand
7.9
Resulticks-mCloud

Customization

Oracle CRM On Demand
8.4
Resulticks-mCloud
Custom fields
Oracle CRM On Demand
8.9
Resulticks-mCloud
Custom objects
Oracle CRM On Demand
8.1
Resulticks-mCloud
Scripting environment
Oracle CRM On Demand
7.9
Resulticks-mCloud
API for custom integration
Oracle CRM On Demand
8.7
Resulticks-mCloud

Security

Oracle CRM On Demand
9.4
Resulticks-mCloud
Single sign-on capability
Oracle CRM On Demand
9.0
Resulticks-mCloud
Role-based user permissions
Oracle CRM On Demand
9.8
Resulticks-mCloud

Social CRM

Oracle CRM On Demand
9.8
Resulticks-mCloud
Social data
Oracle CRM On Demand
9.8
Resulticks-mCloud
Social engagement
Oracle CRM On Demand
9.9
Resulticks-mCloud

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Resulticks-mCloud
Marketing automation
Oracle CRM On Demand
8.5
Resulticks-mCloud
Compensation management
Oracle CRM On Demand
8.7
Resulticks-mCloud

Platform

Oracle CRM On Demand
9.3
Resulticks-mCloud
Mobile access
Oracle CRM On Demand
9.3
Resulticks-mCloud

Email & Online Marketing

Oracle CRM On Demand
Resulticks-mCloud
7.6
WYSIWYG email editor
Oracle CRM On Demand
Resulticks-mCloud
9.1
Dynamic content
Oracle CRM On Demand
Resulticks-mCloud
7.3
Ability to test dynamic content
Oracle CRM On Demand
Resulticks-mCloud
7.3
Landing pages
Oracle CRM On Demand
Resulticks-mCloud
6.8
A/B testing
Oracle CRM On Demand
Resulticks-mCloud
7.7
Mobile optimization
Oracle CRM On Demand
Resulticks-mCloud
7.3
Email deliverability reporting
Oracle CRM On Demand
Resulticks-mCloud
7.3
List management
Oracle CRM On Demand
Resulticks-mCloud
7.7
Triggered drip sequences
Oracle CRM On Demand
Resulticks-mCloud
8.2

Lead Management

Oracle CRM On Demand
Resulticks-mCloud
7.7
Lead nurturing
Oracle CRM On Demand
Resulticks-mCloud
8.2
Data quality management
Oracle CRM On Demand
Resulticks-mCloud
7.3

Campaign Management

Oracle CRM On Demand
Resulticks-mCloud
7.5
Calendaring
Oracle CRM On Demand
Resulticks-mCloud
7.7
Event/webinar marketing
Oracle CRM On Demand
Resulticks-mCloud
7.3

Social Media Marketing

Oracle CRM On Demand
Resulticks-mCloud
7.5
Social sharing and campaigns
Oracle CRM On Demand
Resulticks-mCloud
7.3
Social profile integration
Oracle CRM On Demand
Resulticks-mCloud
7.7

Reporting & Analytics

Oracle CRM On Demand
Resulticks-mCloud
7.0
Dashboards
Oracle CRM On Demand
Resulticks-mCloud
7.3
Standard reports
Oracle CRM On Demand
Resulticks-mCloud
7.3
Custom reports
Oracle CRM On Demand
Resulticks-mCloud
6.4

Platform & Infrastructure

Oracle CRM On Demand
Resulticks-mCloud
6.8
API
Oracle CRM On Demand
Resulticks-mCloud
6.8
Role-based workflow & approvals
Oracle CRM On Demand
Resulticks-mCloud
6.8
Customizability
Oracle CRM On Demand
Resulticks-mCloud
6.8
Integration with Salesforce.com
Oracle CRM On Demand
Resulticks-mCloud
6.8
Integration with Microsoft Dynamics CRM
Oracle CRM On Demand
Resulticks-mCloud
6.8
Integration with SugarCRM
Oracle CRM On Demand
Resulticks-mCloud
6.8

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Resulticks-mCloud

  • Simple account and campaign setup mechanisms
  • End-to-end tracking on conversion with personalized URLs
  • Multi-dimensional campaigns that allow follow-up communication using multiple channels
Rangan Varadan | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Resulticks-mCloud

  • API Connections to Paid Media
  • In Store beacon integration
  • Federated workflows
  • App store for API – Third party developer support
Mani Gopalarathinam | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Resulticks-mCloud

Resulticks-mCloud 8.2
Based on 1 answer
The UI and visualise toons are very intuitive and do not require interpretation
Mani Gopalarathinam | TrustRadius Reviewer

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Resulticks-mCloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

Resulticks
provides the breadth of digital channels to leverage with audiences. The
ability to use multiple channels with the same audience and tracking down to an
individual level is a definite advantage.
Rangan Varadan | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

  • Augmentation of target audience database. Eg. Building mobile data leveraging existing email IDs and vice versa, building social profiles leveraging consent-based apps
  • Improved lead generation and nurturing. Eg Customized content delivery, based on interest levels tracked
  • Accurate conversion tracking across channels
Rangan Varadan | TrustRadius Reviewer

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Resulticks-mCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
5000-22000*

* per installation

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Resulticks-mCloud
6.8

Usability

Oracle CRM On Demand
9.0
Resulticks-mCloud
8.2

Implementation Rating

Oracle CRM On Demand
10.0
Resulticks-mCloud

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