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Oracle CRM On Demand vs. Salesforce Lightning Components & Developer Experience

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Salesforce Lightning Components & Developer Experience

    Score8.5 out of 10
    N/AThe Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. Lightning Web Components are used by developers to build reusable UI components.

    $25

    Per User Per Month

    Pricing
    Oracle CRM On DemandSalesforce Lightning Components & Developer Experience
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    Per User Per Month
    Plus
    $100.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Oracle CRM On DemandSalesforce Lightning Components & Developer Experience
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandSalesforce Lightning Components & Developer Experience
    Considered Both Products
    Oracle
    Chose Oracle CRM On Demand
    Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline …
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    25 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    82%
    Implementation went as expected
    14 Answers
    Features
    Oracle CRM On DemandSalesforce Lightning Components & Developer Experience
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Salesforce Lightning Components & Developer Experience
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Oracle CRM On Demand and Salesforce Lightning Components & Developer Experience
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Salesforce Lightning Components & Developer Experience
    7.2
    30 Ratings
    7% below category average
    Ease of building user interfaces00 Ratings7.030 Ratings
    Scalability00 Ratings8.028 Ratings
    Platform management overhead00 Ratings8.024 Ratings
    Workflow engine capability00 Ratings8.027 Ratings
    Platform access control00 Ratings7.028 Ratings
    Services-enabled integration00 Ratings7.028 Ratings
    Development environment creation00 Ratings7.025 Ratings
    Development environment replication00 Ratings6.023 Ratings
    Issue monitoring and notification00 Ratings7.026 Ratings
    Issue recovery00 Ratings6.025 Ratings
    Upgrades and platform fixes00 Ratings8.028 Ratings
    Best Alternatives
    Oracle CRM On DemandSalesforce Lightning Components & Developer Experience
    Small Businesses
    Salesflare
    Score10 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandSalesforce Lightning Components & Developer Experience
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.9
    (36 ratings)
    Usability
    9.0
    (2 ratings)
    8.2
    (9 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.1
    (15 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandSalesforce Lightning Components & Developer Experience
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Salesforce
    If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Salesforce
    • It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
    • It also has impressive security features like used-based permissions and encrypted data.
    • Everything can be managed from a centralized place which saves a lot of time.
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Salesforce
    • It takes a while before it recognizes bounced emails.
    • We get so many notifications from a single action. Not sure if this can be modified in the settings though.
    • Error messages are sometimes unclear which makes it hard for us to identify the problem.
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Salesforce
    It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Salesforce
    I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Salesforce
    We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Salesforce
    • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
    • Tracking of current jobs and relating them to past jobs is very useful.
    • More efficient use of Sales Reps time.
    • Sales Managers have good visibility into how their people are working.
    Incentivized
    Read full review
    ScreenShots