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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    SAP Integration Suite

    Score8.5 out of 10
    N/ASAP Integration Suite is a modern, secure integration platform as a service (iPaaS) that connects applications, data, processes, and AI agents across SAP and non‑SAP environments.

    $11,199

    per year

    Pricing
    Oracle CRM On DemandSAP Integration Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandSAP Integration Suite
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Access to free tier services does not expire while there is an active Pay-As-You-Go or CPEA account with SAP. Once a free tier service limit has been reached users have the option to update from a free to a paid service plan in the same account.
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandSAP Integration Suite
    Considered Both Products
    Oracle
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    272 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    240 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    293 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    163 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    229 Answers
    Features
    Oracle CRM On DemandSAP Integration Suite
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    SAP Integration Suite
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    SAP Integration Suite
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    SAP Integration Suite
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    SAP Integration Suite
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    SAP Integration Suite
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    SAP Integration Suite
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    SAP Integration Suite
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    SAP Integration Suite
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    SAP Integration Suite
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    SAP Integration Suite
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Oracle CRM On Demand and SAP Integration Suite
    Feature
    Oracle CRM On Demand
    -
    Ratings
    SAP Integration Suite
    7.9
    270 Ratings
    2% below category average
    Pre-built connectors00 Ratings8.4255 Ratings
    Connector modification00 Ratings7.7218 Ratings
    Support for real-time and batch integration00 Ratings8.0249 Ratings
    Data quality services00 Ratings7.9226 Ratings
    Data security features00 Ratings8.1238 Ratings
    Monitoring console00 Ratings7.0246 Ratings
    Best Alternatives
    Oracle CRM On DemandSAP Integration Suite
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    Salesflare
    Score10 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandSAP Integration Suite
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.4
    (356 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (13 ratings)
    Usability
    9.0
    (2 ratings)
    6.7
    (6 ratings)
    Support Rating
    9.0
    (1 ratings)
    6.7
    (9 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Oracle CRM On DemandSAP Integration Suite
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    SAP
    Good at: 1. Integrations with in SAP applications, especially with event based triggers 2. Can be integrated very well with other BTP services to attain Batch processing and store credentials 3. Supports many authentication models Improvements: 1. No version history available compared to as it is available in S4HANA 2. Need a lot of improvement in git hub connections
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    SAP
    • The extensive catalog of pre package integrations that have in the discovery center. That allows developers to find solutions that can fit the needs.
    • Monitor of the integrations and api deployed.
    • API management has been for us a very usefull tool inside integration suite, to be able to have the API Hub with the documentation of our apis.
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    SAP
    • Provide more pre-built integrations to use within SuccessFactors or other modules instead of everything having to be custom built
    • Support is unable to provide advice on custom builds so you often have to engage a 3rd party partner
    • Works best when you have the functional and technical teams working together. Otherwise, the system is too technical for a functional user to create integration and a technical user not always understand the functional perspective
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    SAP
    It is in place, our system integrators are familiar with it, and it fits into the ecosystem. A better user interface, flow build and debugging experience would see it grow, many technical staff do not enjoy using it for this reason, however it is quite capable and powerful behind this one shortcoming.
    Incentivized
    Read full review
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    SAP
    The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow. The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data. Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    SAP
    The support for SAP Integration Suite is satisfactory. We leverage SAP support through our manage services partner. So far, we have not had many major issues. One concern, to make our rating a ten, would be turnaround time on high priority incidents. SAP Integration Suite drives our key business functions forward. Without a reasonable service level agreement on turnaround, we sometimes find us running into issues running pay, etc.
    Incentivized
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    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    SAP
    Work with an SAP implementation partner, if possible.
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    SAP
    Before deploying SAP Integration Suite, we assessed Oracle Financial Services Analytics and IBM Risk Analytics. While Oracle had proved its mettle in the exceptional database support and IBM in presenting risk model tools, SAP Integration Suite overwhelmed others by being effortlessly integrated with our existing banking framework.
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    SAP
    • Positive impact would be availability of pre-defined integration content via templates.
    • One can re-use a template as a starting point to modify and adopt to client-specific integration flow.
    • Availability of adaptors and connectors, making it easier to piece together the integration flow.
    Incentivized
    Read full review
    ScreenShots

    SAP Integration Suite Screenshots

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