TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ordoro

    Score10 out of 10
    N/AOrdoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing lists and shipping labels, sync inventory levels, manage dropshipping, manage customers, manage suppliers etc.N/A

    Square POS

    Score9 out of 10
    N/ASquare POS is a point-of-sale software solution for restaurants, retail, or appointment-based businesses. It features numerous inventory (or menu) management and control features, and options that allow customers to pay in any way they want or can.

    $10

    per each additional reader; first reader free

    Pricing
    OrdoroSquare POS
    Editions & Modules
    No answers on this topic
    Each Transaction
    2.6% + $0.10
    per transaction
    Square Reader for magstripe
    $10
    per each additional reader; first reader free
    Square Stand for contactless and chip
    $16
    per month
    Square Terminal
    $27
    per month
    Square Register
    $39
    per 24 months
    Square Reader for contactless and chip
    $49
    per reader
    Square Point of Sale
    Free
    Offerings
    Pricing Offerings
    OrdoroSquare POS
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OrdoroSquare POS
    Considered Both Products
    Ordoro
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    39 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    39 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    38 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    37 Answers
    Best Alternatives
    OrdoroSquare POS
    Small Businesses
    No answers on this topic
    Clover
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OrdoroSquare POS
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.0
    (61 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    9.1
    (1 ratings)
    9.0
    (11 ratings)
    Support Rating
    9.1
    (1 ratings)
    8.7
    (18 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OrdoroSquare POS
    Likelihood to Recommend
    Ordoro
    Ordoro is ideal for a company with multiple websites and/or sales channels that does both in-house shipping and has orders drop-shipped. Ordoro keeps orders and inventory in one central location, so you can manage orders, inventory, vendors, shipping, etc., all from one location. Creating and printing shipping labels is fast and simple. Ordoro's PO features and drop-ship integration with vendors has saved us a ton of time and hassle.
    Read full review
    Block, Inc (Square)
    Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
    Incentivized
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    Pros
    Ordoro
    • Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
    • Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
    • Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
    • Simple setup.
    • Generally uncomplicated pricing.
    • Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
    Incentivized
    Read full review
    Cons
    Ordoro
    • We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.).
    • Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes.
    • Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
    • The high percentage of fees taken from sales
    • The difficulty in changing default settings
    • The layout of the “website” you can create is truly a nightmare
    Incentivized
    Read full review
    Likelihood to Renew
    Ordoro
    No answers on this topic
    Block, Inc (Square)
    I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
    Incentivized
    Read full review
    Usability
    Ordoro
    Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn
    Read full review
    Block, Inc (Square)
    We find Square POS is very user friendly. Its interface is customizable to our needs and very easy to use. Before we adopted Square POS, we used a combination of solutions from different manufacturer to try and achieve a portion of the functionality that Square POS provides under only 1 login
    Incentivized
    Read full review
    Support Rating
    Ordoro
    In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
    Read full review
    Block, Inc (Square)
    An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.
    Incentivized
    Read full review
    Implementation Rating
    Ordoro
    Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    Ordoro
    Other solutions may be more advanced or complete for certain tasks, however they are either more expensive or otherwise cover only partial operational requirements. For example, you may find a superior solution for inventory or fulfillment management, which will force you to work in two or more different systems, In addition the total cost will be usually more than you would pay for Ordoro. Some systems may be more complete than Ordoro, but at the same time too expensive for most small business. Ordoro has excellent customer service, superior to many similar, cost-effective, solutions.
    Incentivized
    Read full review
    Block, Inc (Square)
    We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.
    Incentivized
    Read full review
    Return on Investment
    Ordoro
    • By using Ordoro, we have saved money by taking advantage of their reduced shipping costs.
    • We have saved time by using Ordoro because we are no longer manually managing inventory across multiple channels.
    • Ordoro is affordable and has allowed us to easily scale up or down as our business needs have changed.
    Incentivized
    Read full review
    Block, Inc (Square)
    • The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
    • We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
    • Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.
    Incentivized
    Read full review
    ScreenShots