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OrgMapper vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OrgMapper

    Score9.1 out of 10
    N/AOrgMapper is an online diagnostic tool that analyzes and visualizes the human networks employees use to collaborate, communicate and exchange information over in order to do their daily jobs. It produces lists of key employees and network maps to identify communication and collaboration patterns, uncovering embedded organizational issues.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    OrgMapperSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OrgMapperSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    OrgMapperSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Maven7
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Features
    OrgMapperSmartRecruiters, now part of SAP SuccessFactors
    Recruiting / ATS
    Comparison of Recruiting / ATS features of OrgMapper and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    OrgMapper
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
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    User Ratings
    OrgMapperSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    9.1
    (5 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    6.0
    (15 ratings)
    Usability
    8.2
    (2 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.7
    (2 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    OrgMapperSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Maven7
    OrgMapper is especially useful in mapping the soft-relationships within teams and organizations: communication, cooperation, knowledge sharing, and information flows.
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    Maven7
    • OrgMapper uses appropriate questions to understand the different aspects of networks in organizations. These questions are conceptually sound and appropriate and diverse. They are easy to understand.
    • There is a direct path from the survey to the visualization of data in network maps. Though having an official report is of great value, I rely on the ability of OrgMapper to translate raw data obtained via survey into actual maps potentially in real-time if needed.
    • I appreciate the use of modules like Knowledge Mapper or Team Mapper which pull together questions to respond to particular issues in organizations. This makes marketing easier and facilitates the decision making process on the part of clients.
    • I have found the technical support for OrgMapper to be helpful. I appreciate that the Maven 7 people like many of us users are all on a learning curve with regard to the translation of network science into practical usage. Thus, ongoing communication back and forth between we users and Maven 7 is helpful and important. I appreciate the inquisitive approach taken my Maven 7 and their dedication to resolve technical issues that arise.
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Maven7
    • Actually I don't see one, it's very easy to use and the results are clear for every one.
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Maven7
    Great tool, easy to implement and very powerful in the visualization outputs
    Read full review
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Maven7
    Emailing out the survey to respondents can be a complex undertaking. Helping them gain access via their password can also take effort. The survey respondents must be entered by hand. I did not have a great deal of trouble doing this with 30 people. Questions are clear and understandable. However, if the context of the question differs from the normal way the question is used, this may present some difficulty to the respondents to understand and make sense of the question. Support here is important. It is extremely easy to select questions based on the identification of a focused challenge. Translation of the raw data to the visual map is done by the software and this is of great benefit and makes the product quite useful to me. Filters and the ability to manipulate the maps are also helpful though there is a learning curve to this.
    Read full review
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    Maven7
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Maven7
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Maven7
    Always available, and really interested on the success of my OrgMapper implementation
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Maven7
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Maven7
    No answers on this topic
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Maven7
    We had not found any other tool that demonstrated the power of Organizational Network Analysis (ONA) like OrgMapper.
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Maven7
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Maven7
    • For our clients Orgmapper/the Network Approach has the potential to become a foundational approach to organisational transformation. It is early days as we are working in partnership with our clients to develop the best approach based on our explorations to date.
    • In some instances including Orgmapper in our offering has actually slowed the lead conversion process down - which has been good from the perspective that we are working larger propositions, over the longer term. So for Better Change - Orgmapper provides a significant uplift and complimentary capability to our core capabilities.
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
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