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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orum

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A
    Pricing
    Orum
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Orum
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Orum
    Considered Both Products
    Orum
    Chose Orum
    Orum is levels above Aircall. I experienced a lot of connectivity issues with Aircall—especially call drops, poor audio quality, and “infinite” ringing. I have not experienced any connectivity issues with Orum so far. Orum also goes the extra mile with its HubSpot CRM …
    Incentivized
    Chose Orum
    Orum felt the easiest to use. Aircall and Salesloft function better as single dial diallers, the parallel features either don't exist or function quite poorly.

    There are less differentiators between Orum and Nooks, but I found that Orum's UI, and reporting gelled better with our …
    Incentivized
    Chose Orum
    They work hand and hand
    Incentivized
    Chose Orum
    There were generally 2 major factors that drove our decision to move forward with Orum initially over Nice CXOne & Outreach's dialer tool; power dialer & local caller IDs. Orum gave us the ability to easily make dials to a list of prospects in an efficient manner that other …
    Incentivized
    Chose Orum
    I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does.
    Incentivized
    Chose Orum
    Because Orum is much more efficient, easier to use, create a solid workflow and overall is a much better experience, which helps getting revenue and better results. Other tools would use a lot of my time with no results, while Orum has been much more efficient saves me time and …
    Incentivized
    Chose Orum
    Orum and Outreach have similar capabilities. Outreach can create sequences for calls, emails, LinkedIn, and other tasks. Orum increases the efficiency of calls so working with both software creates a good tandem effort for outbound work. As both have there downfalls - the …
    Incentivized
    Chose Orum
    Faster Speed in Dialing, the ability to have more numbers to dial with just helps in a faster call pick up rate and overall a better experience.
    Incentivized
    Chose Orum
    We have tested doing calls through Salesloft and Apollo directly, but the Orum workflow was much easier.
    Incentivized
    Chose Orum
    Most competitors with existing dialer products seems to stepping away or divesting from products like this, while Orum continue to have a high level of focus and innovate to build a product addressing a critical market need.
    Incentivized
    Chose Orum
    We went with Orum because they offered better pricing.
    Incentivized
    Chose Orum
    Orum definitely has a layout that is strong, and the follow ups, notes, and the feedback your SDR manager or Sales manager can give you is priceless on this, at the end of the day this tool can be used to coach reps and also the tags can help get infront of your ICP faster.
    Incentivized
    Chose Orum
    We looked at other tools like Connect-And-Sell. Orum is the only one with such a low cost, due to using AI as opposed to overseas call centers.
    Incentivized
    Chose Orum
    PhoneBurner is a good dialer as well and might be a better fit for a different use case, but as of my writing this review, they do not have a direct integration with Outreach. They allow a third-party (PieSync) to make certain "if-than" connections, but PhoneBurner didn't make …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    Features
    Orum
    Preview Dialer
    Comparison of Preview Dialer features of Orum
    Feature
    Orum
    8.5
    21 Ratings
    15% above category average
    Contact preview8.321 Ratings
    Dialer-CRM integration8.421 Ratings
    Call notes & tags8.721 Ratings
    Automatic call logging8.521 Ratings
    Core Dialer
    Comparison of Core Dialer features of Orum
    Feature
    Orum
    8.3
    21 Ratings
    8% above category average
    Outbound dialing9.521 Ratings
    Custom caller ID7.619 Ratings
    Click-to-call8.518 Ratings
    Recorded voicemail drop8.021 Ratings
    Dialer contact import8.619 Ratings
    Campaign & list management7.316 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Orum
    Feature
    Orum
    8.2
    20 Ratings
    7% above category average
    Follow-up calls7.618 Ratings
    Dialer reporting & analytics8.820 Ratings
    Dialer compliance8.319 Ratings
    Best Alternatives
    Orum
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    Orum
    Likelihood to Recommend
    9.4
    (21 ratings)
    Usability
    9.0
    (12 ratings)
    Support Rating
    10.0
    (4 ratings)
    User Testimonials
    Orum
    Likelihood to Recommend
    Orum
    Orum is especially well-suited for companies that have high top-of-funnel activity metrics. High-velocity and high-volume sales are more easily facilitated by Orum. Orum is especially useful for industries where cold calling still means conversion. Orum is a must-have in any early-stage startup's tech stack.
    Incentivized
    Read full review
    Pros
    Orum
    • Streamlines the dialing process. Reps can easily move from dialing one prospect to the next.
    • Easily integrates with Outreach & Salesforce to ensure the correct data is fed to the correct Rep at the correct time.
    • Gives our leadership the ability to listen & coach on live calls
    • Easily manage users within the app - licensing and permissions are simple.
    Incentivized
    Read full review
    Cons
    Orum
    • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
    • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
    Incentivized
    Read full review
    Usability
    Orum
    Very easy to pick up and use. I was involved in the trial phase all the way through to implementation, and actually defined the internal Orum process for the company. Given my involvement I was very hands on and involved in training the bulk of the team, and found that many if not all users picked the tool up very quickly and it was very easy to document the process due to the usability. The only sticking point tended to be the CRM integration for loading in contacts to lists as this was a little bit fiddly, however the actual tool is super easy to use
    Incentivized
    Read full review
    Support Rating
    Orum
    I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.
    Read full review
    Alternatives Considered
    Orum
    I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does.
    Incentivized
    Read full review
    Return on Investment
    Orum
    • As a BDR, setting meetings is how I get most of my Bonus, and Orum has allowed me to do this more easily by reaching more prospects
    • Whereas before I may only be able to make 500 calls a week if I really grinded, I can make 1,000+ calls a week using Orum even easier
    • Orum's masking of my number has allowed me to get on the phone with folks that had seemingly been ghosting me for months, which has allowed me to grow my business
    Incentivized
    Read full review
    ScreenShots