Orum

Orum

Orum

45 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Orum	Score 8.9 out of 10	Mid-Size Companies (51-1,000 employees)	Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…	N/A

Pricing

Orum

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Orum
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Orum
Considered Both Products	Orum Verified User Director Chose Orum Orum is levels above Aircall. I experienced a lot of connectivity issues with Aircall—especially call drops, poor audio quality, and “infinite” ringing. I have not experienced any connectivity issues with Orum so far. Orum also goes the extra mile with its HubSpot CRM … Incentivized Helpful? DW Dan Wilkins Business Development Manager Chose Orum Orum felt the easiest to use. Aircall and Salesloft function better as single dial diallers, the parallel features either don't exist or function quite poorly. There are less differentiators between Orum and Nooks, but I found that Orum's UI, and reporting gelled better with … Incentivized Helpful? Verified User Employee Chose Orum They work hand and hand Incentivized Helpful? MC Michael Collins GTM Operations Manager - Systems & Tools Chose Orum There were generally 2 major factors that drove our decision to move forward with Orum initially over Nice CXOne & Outreach's dialer tool; power dialer & local caller IDs. Orum gave us the ability to easily make dials to a list of prospects in an efficient manner that other … Incentivized Helpful? Verified User Employee Chose Orum I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does. Incentivized Helpful? RS Roberto Sic Sales Development Representative Chose Orum Because Orum is much more efficient, easier to use, create a solid workflow and overall is a much better experience, which helps getting revenue and better results. Other tools would use a lot of my time with no results, while Orum has been much more efficient saves me time and … Incentivized Helpful? Verified User Employee Chose Orum Orum and Outreach have similar capabilities. Outreach can create sequences for calls, emails, LinkedIn, and other tasks. Orum increases the efficiency of calls so working with both software creates a good tandem effort for outbound work. As both have there downfalls - the … Incentivized Helpful? SG Shivam Golani Business Development Rep Chose Orum Faster Speed in Dialing, the ability to have more numbers to dial with just helps in a faster call pick up rate and overall a better experience. Incentivized Helpful? Verified User Employee Chose Orum We have tested doing calls through Salesloft and Apollo directly, but the Orum workflow was much easier. Incentivized Helpful? Desmond Tsai Global Business Development Sales Director Chose Orum Most competitors with existing dialer products seems to stepping away or divesting from products like this, while Orum continue to have a high level of focus and innovate to build a product addressing a critical market need. Incentivized Helpful? Verified User Manager Chose Orum We went with Orum because they offered better pricing. Incentivized Helpful? Verified User Consultant Chose Orum Orum definitely has a layout that is strong, and the follow ups, notes, and the feedback your SDR manager or Sales manager can give you is priceless on this, at the end of the day this tool can be used to coach reps and also the tags can help get infront of your ICP faster. Incentivized Helpful? AM Aaron Milner Sales Development Manager Chose Orum We looked at other tools like Connect-And-Sell. Orum is the only one with such a low cost, due to using AI as opposed to overseas call centers. Helpful? Verified User Account Manager Chose Orum PhoneBurner is a good dialer as well and might be a better fit for a different use case, but as of my writing this review, they do not have a direct integration with Outreach. They allow a third-party (PieSync) to make certain "if-than" connections, but PhoneBurner didn't make … Helpful?

Features

Orum

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	Orum 8.4 21 Ratings 14% above category average
Contact preview	8.221 Ratings
Dialer-CRM integration	8.321 Ratings
Call notes & tags	8.621 Ratings
Automatic call logging	8.521 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	Orum 8.2 21 Ratings 6% above category average
Outbound dialing	9.421 Ratings
Custom caller ID	7.619 Ratings
Click-to-call	8.418 Ratings
Recorded voicemail drop	8.021 Ratings
Dialer contact import	8.619 Ratings
Campaign & list management	7.316 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	Orum 8.1 20 Ratings 6% above category average
Follow-up calls	7.518 Ratings
Dialer reporting & analytics	8.720 Ratings
Dialer compliance	8.319 Ratings

Best Alternatives
	Orum
Small Businesses	Salesmate Score 10.0 out of 10
Medium-sized Companies	CloudTalk Score 7.5 out of 10
Enterprises	Dialpad Sell Score 8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	Orum
Likelihood to Recommend	9.3 (16 ratings)
Usability	8.5 (7 ratings)
Support Rating	10.0 (4 ratings)

User Testimonials
	Orum
Likelihood to Recommend	Orum Orum is especially well-suited for companies that have high top-of-funnel activity metrics. High-velocity and high-volume sales are more easily facilitated by Orum. Orum is especially useful for industries where cold calling still means conversion. Orum is a must-have in any early-stage startup's tech stack. Incentivized Verified User Anonymous Read full review
Pros	Orum Streamlines the dialing process. Reps can easily move from dialing one prospect to the next. Easily integrates with Outreach & Salesforce to ensure the correct data is fed to the correct Rep at the correct time. Gives our leadership the ability to listen & coach on live calls Easily manage users within the app - licensing and permissions are simple. Incentivized MC Michael Collins GTM Operations Manager - Systems & Tools Read full review
Cons	Orum Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why. In the search lists, it would be nice if we could add favorite cadences or separate by our own. Incentivized Verified User Anonymous Read full review
Usability	Orum Very easy to pick up and use. I was involved in the trial phase all the way through to implementation, and actually defined the internal Orum process for the company. Given my involvement I was very hands on and involved in training the bulk of the team, and found that many if not all users picked the tool up very quickly and it was very easy to document the process due to the usability. The only sticking point tended to be the CRM integration for loading in contacts to lists as this was a little bit fiddly, however the actual tool is super easy to use Incentivized DW Dan Wilkins Business Development Manager Read full review
Support Rating	Orum I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use. Verified User Anonymous Read full review
Alternatives Considered	Orum I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does. Incentivized Verified User Anonymous Read full review
Return on Investment	Orum As a BDR, setting meetings is how I get most of my Bonus, and Orum has allowed me to do this more easily by reaching more prospects Whereas before I may only be able to make 500 calls a week if I really grinded, I can make 1,000+ calls a week using Orum even easier Orum's masking of my number has allowed me to get on the phone with folks that had seemingly been ghosting me for months, which has allowed me to grow my business Incentivized Dominic Tuttle Business Development Representative Read full review
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