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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ownCloud

    Score9.2 out of 10
    N/AownCloud is a self-hosted open source file syncing and sharing option, from the Boston-based company of the same name.

    $5

    per month

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    ownCloudSugarSync
    Editions & Modules
    Standard
    $5
    per month
    Enterprise
    $12
    per month
    For Teams
    $13
    per month
    For Single Users
    $15
    per month
    Community
    Free
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    ownCloudSugarSync
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ownCloudSugarSync
    File Sharing & Management
    Comparison of File Sharing & Management features of ownCloud and SugarSync
    Feature
    ownCloud
    8.5
    13 Ratings
    1% above category average
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning9.010 Ratings8.06 Ratings
    Video files7.89 Ratings9.05 Ratings
    Audio files8.19 Ratings10.05 Ratings
    Document collaboration7.812 Ratings10.07 Ratings
    Access control9.512 Ratings10.08 Ratings
    File search8.112 Ratings9.08 Ratings
    Device sync9.312 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of ownCloud and SugarSync
    Feature
    ownCloud
    8.5
    13 Ratings
    2% below category average
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management9.012 Ratings10.07 Ratings
    File organization8.713 Ratings9.08 Ratings
    Device management7.79 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of ownCloud and SugarSync
    Feature
    ownCloud
    8.8
    13 Ratings
    1% above category average
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance8.813 Ratings10.08 Ratings
    Reliability9.113 Ratings10.08 Ratings
    Storage Reports8.410 Ratings10.06 Ratings
    Best Alternatives
    ownCloudSugarSync
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Apple iCloud
    Score8.4 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ownCloudSugarSync
    Likelihood to Recommend
    7.8
    (13 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    8.7
    (4 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ownCloudSugarSync
    Likelihood to Recommend
    ownCloud
    I'd easily recommend ownCloud to small businesses or teams within organizations. I've not used ownCloud in large deployments, so I'd hesitate before suggesting it in a situation where more than 10 users need support. That said, ownCloud is easy to set up and multiple instances could be used to service a large user base.
    Incentivized
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    ownCloud
    • Attention and dedication to making the product a world class product with continual product updates.
    • Ease of use from an administration standpoint, and a very Clear UI.
    • The price -- you can't beat free!
    • Mobile applications are great.
    • Integration with public S3 cloud providers like AWS S3 and Wasabi S3.
    • 2FA authentication is supported and works great!
    • Marketplace Add-Ons: I love this! For example, I can install an add-on that natively opens raw images. I am a photographer as well, and being able to quickly view the CR2 Raw Files direct from the camera is fantastic! This was made possible by a marketplace add-in.
    • Embedded Media Players: Photos, Music, and Video files can be viewed and played right in the browser window.
    • Sync application to keep local files on a computer updated with the files on the server.
    • Access control and permissions -- shareable links!
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    ownCloud
    • Inability to easily collaboratively edit the same document by several people. Some advances have been made with Collabora (Libreoffice online) but it is still very sub-par compared to Office365 and desktop/online Office editing Sharepoint or OneDrive documents.
    • Apps for Calendar and Contacts are not part of the basic core, and although now quite supported they cannot still be easily deployed in common email clients such as Outlook or Thunderbird, separate CalDAV and CardDAV plugins need to be installed. Embedding an email solution and plugins for major email clients so they can work just by entering username and password would be good.
    • Risk of moving important folders/files to another location just by random drag-and-drop on Windows. Sometimes this breaks public links that cannot be restored anymore. Reverting such mistake by any of the users is impossible automatically.
    • When some user deletes some data in a shared folder it is put into recycle bin of the owner of the folder. The user who deleted cannot himself/herself revert such action as he/she does not see the recycle bin (trash) of the owner. Also, there is no log in the recycle bin who deleted that file or folder.
    Incentivized
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    ownCloud
    No answers on this topic
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    ownCloud
    OwnCloud is easy for me to use, and I believe it would be for others too. The barrier for most people will be the set up. For a technology professional like myself, ownCloud's setup is pretty straightforward, but it's not the sort of thing most casual users will be able to handle. Also, it's on the user to maintain the service. These can be taken care of by paying someone to do it for you.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Performance
    ownCloud
    Compared with other cloud services, ownCloud has been the most efficient. It doesn't create a noticeable drain on resources and very quickly syncs across all my devices. I'm usually able to save a file on my laptop and by the time I walk over and sit down at my desktop machine, it's already there. I don't need to wait as often as I have with services like OneDrive.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    ownCloud
    Regarding the community edition, there is a reasonably good support on the IRC, forums and in the issue section on Github. Perhaps a much more individual approach would be available if the premium support was chosen and the instance of the server was provided by the Owncloud company that also offers some premium extensions, not available generally. However, we did not need this level of support yet.
    Incentivized
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    ownCloud
    The paid cloud services are expensive if you need a lot of data. You're giving your personal and business information to a data-hungry organization. Local NAS solutions are too slow. We run ownCloud on an older business PC and the performance is outstanding, even for remote access, due to local syncing.
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Return on Investment
    ownCloud
    • Software is free so if you are going for a hosted solution anyway, it's hard to beat
    • One of the easiest way to make sure your data is secured without compromising on features
    • You need to manage the infrastructure and software
    Incentivized
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots