What users are saying about
31 Ratings
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

ownCloud

I'd easily recommend ownCloud to small businesses or teams within organizations. I've not used ownCloud in large deployments, so I'd hesitate before suggesting it in a situation where more than 10 users need support. That said, ownCloud is easy to set up and multiple instances could be used to service a large user base.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

ownCloud
8.2
Versioning
ownCloud
8.6
Video files
ownCloud
7.8
Audio files
ownCloud
8.0
Document collaboration
ownCloud
7.3
Access control
ownCloud
9.4
File search
ownCloud
7.4
Device sync
ownCloud
9.2

Cloud Storage Security & Administration

ownCloud
8.3
User and role management
ownCloud
8.5
File organization
ownCloud
8.7
Device management
ownCloud
7.7

Cloud Storage Platform

ownCloud
8.0
Performance
ownCloud
7.5
Reliability
ownCloud
8.2
Storage Reports
ownCloud
8.2

Pros

ownCloud

  • Attention and dedication to making the product a world class product with continual product updates.
  • Ease of use from an administration standpoint, and a very Clear UI.
  • The price -- you can't beat free!
  • Mobile applications are great.
  • Integration with public S3 cloud providers like AWS S3 and Wasabi S3.
  • 2FA authentication is supported and works great!
  • Marketplace Add-Ons: I love this! For example, I can install an add-on that natively opens raw images. I am a photographer as well, and being able to quickly view the CR2 Raw Files direct from the camera is fantastic! This was made possible by a marketplace add-in.
  • Embedded Media Players: Photos, Music, and Video files can be viewed and played right in the browser window.
  • Sync application to keep local files on a computer updated with the files on the server.
  • Access control and permissions -- shareable links!
Jonathan Hanson | TrustRadius Reviewer

Cons

ownCloud

  • Inability to easily collaboratively edit the same document by several people. Some advances have been made with Collabora (Libreoffice online) but it is still very sub-par compared to Office365 and desktop/online Office editing Sharepoint or OneDrive documents.
  • Apps for Calendar and Contacts are not part of the basic core, and although now quite supported they cannot still be easily deployed in common email clients such as Outlook or Thunderbird, separate CalDAV and CardDAV plugins need to be installed. Embedding an email solution and plugins for major email clients so they can work just by entering username and password would be good.
  • Risk of moving important folders/files to another location just by random drag-and-drop on Windows. Sometimes this breaks public links that cannot be restored anymore. Reverting such mistake by any of the users is impossible automatically.
  • When some user deletes some data in a shared folder it is put into recycle bin of the owner of the folder. The user who deleted cannot himself/herself revert such action as he/she does not see the recycle bin (trash) of the owner. Also, there is no log in the recycle bin who deleted that file or folder.
Martin Malec | TrustRadius Reviewer

Usability

ownCloud

ownCloud 9.0
Based on 4 answers
OwnCloud is easy for me to use, and I believe it would be for others too. The barrier for most people will be the set up. For a technology professional like myself, ownCloud's setup is pretty straightforward, but it's not the sort of thing most casual users will be able to handle. Also, it's on the user to maintain the service. These can be taken care of by paying someone to do it for you.
João Almeida | TrustRadius Reviewer

Performance

ownCloud

ownCloud 10.0
Based on 2 answers
Compared with other cloud services, ownCloud has been the most efficient. It doesn't create a noticeable drain on resources and very quickly syncs across all my devices. I'm usually able to save a file on my laptop and by the time I walk over and sit down at my desktop machine, it's already there. I don't need to wait as often as I have with services like OneDrive.
Anonymous | TrustRadius Reviewer

Support Rating

ownCloud

ownCloud 8.0
Based on 3 answers
Regarding the community edition, there is a reasonably good support on the IRC, forums and in the issue section on Github. Perhaps a much more individual approach would be available if the premium support was chosen and the instance of the server was provided by the Owncloud company that also offers some premium extensions, not available generally. However, we did not need this level of support yet.
Martin Malec | TrustRadius Reviewer

Alternatives Considered

ownCloud

The paid cloud services are expensive if you need a lot of data. You're giving your personal and business information to a data-hungry organization. Local NAS solutions are too slow. We run ownCloud on an older business PC and the performance is outstanding, even for remote access, due to local syncing.
Anonymous | TrustRadius Reviewer

Return on Investment

ownCloud

  • Software is free so if you are going for a hosted solution anyway, it's hard to beat
  • One of the easiest way to make sure your data is secured without compromising on features
  • You need to manage the infrastructure and software
Marc-Olivier Turgeon-Ferland | TrustRadius Reviewer

Pricing Details

ownCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison