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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    PostgreSQL

    Score8.8 out of 10
    N/APostgreSQL (alternately Postgres) is a free and open source object-relational database system boasting over 30 years of active development, reliability, feature robustness, and performance. It supports SQL and is designed to support various workloads flexibly.N/A
    Pricing
    PagerDutyPostgreSQL
    Editions & Modules
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    PagerDutyPostgreSQL
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    PagerDutyPostgreSQL
    Considered Both Products
    PagerDuty
    Chose PagerDuty
    Oracle Grid Control works hand in hand with Zenoss and PagerDuty for us to handle the critical Oracle Database alerts.
    Incentivized
    PostgreSQL Global Development Group
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    158 Answers
    100%
    Would buy again
    32 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    134 Answers
    100%
    Delivers good value for the price
    32 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    153 Answers
    100%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    95 Answers
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    110 Answers
    100%
    Implementation went as expected
    31 Answers
    Best Alternatives
    PagerDutyPostgreSQL
    Small Businesses
    No answers on this topic
    MariaDB Platform
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    MySQL
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    SQLite
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PagerDutyPostgreSQL
    Likelihood to Recommend
    8.6
    (173 ratings)
    8.3
    (56 ratings)
    Likelihood to Renew
    8.8
    (6 ratings)
    9.0
    (1 ratings)
    Usability
    7.3
    (5 ratings)
    8.3
    (9 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.0
    (86 ratings)
    9.3
    (7 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    PagerDutyPostgreSQL
    Likelihood to Recommend
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    PostgreSQL Global Development Group
    PostgreSQL is best used for structured data, and best when following relational database design principles. I would not use PostgreSQL for large unstructured data such as video, images, sound files, xml documents, web-pages, especially if these files have their own highly variable, internal structure.
    Incentivized
    Read full review
    Pros
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    PostgreSQL Global Development Group
    • It works well with external data sources and runs on platforms with stable performance.
    • Clients can rest assured that their personal information will be safe and secure.
    • Many forums discuss setup and usage, and most are free.
    • Adding tooling applications to a computer is unlimited.
    • PostgreSQL runs on many OS platforms and supports ANSI SQL, stored procedures, and triggers.
    Read full review
    Cons
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    PostgreSQL Global Development Group
    • Clearer indications on what is the query plan, to optimize the query
    • More out of the box, Postgres specific, SQL functions
    • It would be nice to have a more visual aid of the relationship between all tables, but possibly this depend more on the UI used
    Incentivized
    Read full review
    Likelihood to Renew
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    PostgreSQL Global Development Group
    As a needed software for day to day development activities
    Incentivized
    Read full review
    Usability
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    PostgreSQL Global Development Group
    Postgresql is the best tool out there for relational data so I have to give it a high rating when it comes to analytics, data availability and consistency, so on and so forth. SQL is also a relatively consistent language so when it comes to building new tables and loading data in from the OLTP database, there are enough tools where we can perform ETL on a scalable basis.
    Incentivized
    Read full review
    Reliability and Availability
    PagerDuty
    No answers on this topic
    PostgreSQL Global Development Group
    PostgreSQL's availability is top notch. Apart from connection time-out for an idle user, the database is super reliable.
    Incentivized
    Read full review
    Performance
    PagerDuty
    No answers on this topic
    PostgreSQL Global Development Group
    The data queries are relatively quick for a small to medium sized table. With complex joins, and a wide and deep table however, the performance of the query has room for improvement.
    Incentivized
    Read full review
    Support Rating
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    PostgreSQL Global Development Group
    There are several companies that you can contract for technical support, like EnterpriseDB or Percona, both first level in expertise and commitment to the software.
    But we do not have contracts with them, we have done all the way from googling to forums, and never have a problem that we cannot resolve or pass around. And for dozens of projects and more than 15 years now.
    Incentivized
    Read full review
    Online Training
    PagerDuty
    No answers on this topic
    PostgreSQL Global Development Group
    The online training is request based. Had there been recorded videos available online for potential users to benefit from, I could have rated it higher. The online documentation however is very helpful. The online documentation PDF is downloadable and allows users to pace their own learning. With examples and code snippets, the documentation is great starting point.
    Incentivized
    Read full review
    Implementation Rating
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    PostgreSQL Global Development Group
    The online documentation of the PostgreSQL product is elaborate and takes users step by step.
    Incentivized
    Read full review
    Alternatives Considered
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    PostgreSQL Global Development Group
    Although the competition between the different databases is increasingly aggressive in the sense that they provide many improvements, new functionalities, compatibility with complementary components or environments, in some cases it requires that it be followed within the same family of applications that performs the company that develops it and that is not all bad, but being able to adapt or configure different programs, applications or other environments developed by third parties apart is what gives PostgreSQL a certain advantage and this diversification in the components that can be joined with it, is the reason why it is a great option to choose.
    Incentivized
    Read full review
    Scalability
    PagerDuty
    No answers on this topic
    PostgreSQL Global Development Group
    The DB is reliable, scalable, easy to use and resolves most DB needs
    Incentivized
    Read full review
    Return on Investment
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    PostgreSQL Global Development Group
    • Easy to administer so our DevOps team has only ever used minimal time to setup, tune, and maintain.
    • Easy to interface with so our Engineering team has only ever used minimal time to query or modify the database. Getting the data is straightforward, what we do with it is the bigger concern.
    • It's free. You can't beat that.
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.