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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Microsoft SQL Server

    Score8.7 out of 10
    N/AMicrosoft SQL Server is a relational database.

    $1,418

    Per License

    Pricing
    PagerDutyMicrosoft SQL Server
    Editions & Modules
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Subscription
    $1,418.00
    Per License
    Enterprise
    $13,748.00
    Per License
    Offerings
    Pricing Offerings
    PagerDutyMicrosoft SQL Server
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    PagerDutyMicrosoft SQL Server
    Considered Both Products
    PagerDuty
    Chose PagerDuty
    As I'm currently very happy with the product a competitor evaluation at this time is not a priority.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    158 Answers
    100%
    Would buy again
    53 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    134 Answers
    96%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    153 Answers
    100%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    95 Answers
    100%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    110 Answers
    100%
    Implementation went as expected
    45 Answers
    Best Alternatives
    PagerDutyMicrosoft SQL Server
    Small Businesses
    No answers on this topic
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    No answers on this topic
    SingleStore
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PagerDutyMicrosoft SQL Server
    Likelihood to Recommend
    8.6
    (173 ratings)
    7.9
    (107 ratings)
    Likelihood to Renew
    8.8
    (6 ratings)
    9.0
    (8 ratings)
    Usability
    7.3
    (5 ratings)
    7.6
    (17 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (86 ratings)
    7.9
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    9.0
    (6 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.0
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    10.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    PagerDutyMicrosoft SQL Server
    Likelihood to Recommend
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Microsoft
    Microsoft SQL is ubiquitous, while MySQL runs under the hood all over the place. Microsoft SQL is the platform taught in colleges and certification courses and is the one most likely to be used by businesses because it is backed by Microsoft. Its interface is friendly (well, as pleasant as SQL can be) and has been used by so many for so long that resources are freely available if you encounter any issues.
    Incentivized
    Read full review
    Pros
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Microsoft
    • Easy to configure and use with Visual Studio and Dot Net
    • Easy integration with MSBI to perform data analysis
    • Data Security
    • Easy to understand and use
    • Very easy to export database and tables in the form of SQL query or a script
    Incentivized
    Read full review
    Cons
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Microsoft
    • Microsoft SQL Server Enterprise edition has a high cost but is the only edition which supports SQL Always On Availability Groups. It would be nice to include this feature in the Standard version.
    • Licensing of Microsoft SQL Server is a quite complex matter, it would be good to simplify licensing in the future. For example, per core vs per user CAL licensing, as well as complex licensing scenarios in the Cloud and on Edge locations.
    • It would be good to include native tools for converting Oracle, DB2, Postgresql and MySQL/MariaDB databases (schema and data) for import into Microsoft SQL Server.
    Incentivized
    Read full review
    Likelihood to Renew
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Microsoft
    We understand that the Microsoft SQL Server will continue to advance, offering the same robust and reliable platform while adding new features that enable us, as a software center, to create a superior product. That provides excellent performance while reducing the hardware requirements and the total cost of ownership of our solution.
    Incentivized
    Read full review
    Usability
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Microsoft
    SQL Server mostly 'just works' or generates error messages to help you sort out the trouble. You can usually count on the product to get the job done and keep an eye on your potential mistakes. Interaction with other Microsoft products makes operating as a Windows user pretty straight forward. Digging through the multitude of dialogs and wizards can be a pain, but the answer is usually there somewhere.
    Incentivized
    Read full review
    Reliability and Availability
    PagerDuty
    No answers on this topic
    Microsoft
    Its does not have outages.
    Incentivized
    Read full review
    Performance
    PagerDuty
    No answers on this topic
    Microsoft
    SSAS data cubes may some time slow down your Excel reports.
    Incentivized
    Read full review
    Support Rating
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Microsoft
    We managed to handle most of our problems by looking into Microsoft's official documentation that has everything explained and almost every function has an example that illustrates in detail how a particular functionality works. Just like PowerShell has the ability to show you an example of how some cmdlet works, that is the case also here, and in my opinion, it is a very good practice and I like it.
    Incentivized
    Read full review
    In-Person Training
    PagerDuty
    No answers on this topic
    Microsoft
    It was good
    Incentivized
    Read full review
    Online Training
    PagerDuty
    No answers on this topic
    Microsoft
    very hands on and detailed training
    Incentivized
    Read full review
    Implementation Rating
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Microsoft
    Other than SQL taking quite a bit of time to actually install there are no problems with installation. Even on hardware that has good performance SQL can still take close to an hour to install a typical server with management and reporting services.
    Incentivized
    Read full review
    Alternatives Considered
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Microsoft
    [Microsoft] SQL Server has a much better community and professional support and is overall just a more reliable system with Microsoft behind it. I've used MySQL in the past and SQL Server has just become more comfortable for me and is my go to RDBMS.
    Incentivized
    Read full review
    Scalability
    PagerDuty
    No answers on this topic
    Microsoft
    SQL server does handle growing demands of a mid sized company.
    Incentivized
    Read full review
    Return on Investment
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    Microsoft
    • Increased accuracy - We went from multiple users having different versions of an Excel spreadsheet to a single source of truth for our reporting.
    • Increased Efficiency - We can now generate reports at any time from a single source rather than multiple users spending their time collating data and generating reports.
    • Improved Security - Enterprise level security on a dedicated server rather than financial files on multiple laptop hard drives.
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.