Palo Alto Network’s WildFire is a malware prevention service. It specializes in addressing zero-day threats through dynamic and static analysis, machine learning, and advanced sandbox testing environments.
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Zscaler Internet Access
Score 8.7 out of 10
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Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
Palo Alto Networks WildFire is highly effective in enterprise environments where detecting zero-day threats and unknown malware is critical. Small businesses may find the cost of advanced subscriptions prohibitive, especially if they only need basic protection. Much of our infrastructure is OT and Palo Alto Networks WildFire is cloud dependent so cannot be used where we have air-gapped systems.
It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
Worked very well with existing Palo Alto devices.
Another huge plus is the simplicity of managing and ease of scalability.
Its cost is competitive with similar/like products available.
Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
It is a great product that has definitely improved our security posture, however it does require quite a bit of training and time spent customizing for the environment. We had several difficulties in deployment but Palo Alto support was able to help us work through the problems that we were not able to figure out on our own.
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
WildFire from Palo Alto Networks provides security with very little overhead. With AutoFocus, they’ve got threat intelligence built right in. That way, it can prepare us to react swiftly when a significant danger is identified and dealt with as soon as possible. They introduced firewalls that are aware of applications and can make use of Wildfire. It sped our ability to respond to emerging threats up because of this game-changing development.
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
We've had one or two malware files that were blocked by Wildfire. We use it occasionally to check unusual or unexpected files. Hard to monetize ROI, because we don't know what the impact would have been if the file made it through.
We pay significantly for the Wildfire licenses, but given the potential impact to our business, we feel it is worthwhile. Figure costs are somewhere around $1,500 per year per firewall for a mid-range model. Can be higher or lower for different sized firewalls. Onsite appliance was somewhere between $50-100K, which was too much for us, so we use the cloud model.
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
