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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Panopto

    Score7.5 out of 10
    N/APanopto is a video management platform for businesses and universities from the company of the same name in Seattle, supporting the recording, sharing, live streaming, and (after recording) sharing via LMS or internal video site, video search, and virtual classroom.

    $14.99

    per month

    Streams.AI by PanTerra

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

    $17.95

    per month per seat

    Pricing
    PanoptoStreams.AI by PanTerra
    Editions & Modules
    Pro
    $14.99
    per month
    Business Basic
    $17.95
    per month per seat
    Business Plus
    $24.95
    per month per seat
    Professional
    $29.95
    per month per seat
    Call Center
    $44.95
    per month per seat
    Offerings
    Pricing Offerings
    PanoptoStreams.AI by PanTerra
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All plans are eligible for volume and term-based discounts.
    More Pricing Information
    Community Pulse
    PanoptoStreams.AI by PanTerra
    Considered Both Products
    Panopto
    No answer on this topic
    PanTerra Networks
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    89%
    Would buy again
    87 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    86 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    90%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    76 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    77 Answers
    Features
    PanoptoStreams.AI by PanTerra
    Video Marketing
    Comparison of Video Marketing features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    7.0
    6 Ratings
    8% below category average
    Streams.AI by PanTerra
    -
    Ratings
    Video personalization7.06 Ratings00 Ratings
    eCommerce6.01 Ratings00 Ratings
    Support for advertisements7.01 Ratings00 Ratings
    Video SEO8.02 Ratings00 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    9.4
    7 Ratings
    41% above category average
    Streams.AI by PanTerra
    -
    Ratings
    Integration to LMS9.47 Ratings00 Ratings
    Video Security
    Comparison of Video Security features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    8.8
    10 Ratings
    3% above category average
    Streams.AI by PanTerra
    -
    Ratings
    Video access controls9.09 Ratings00 Ratings
    User management9.010 Ratings00 Ratings
    Video link sharing10.010 Ratings00 Ratings
    Internal video8.010 Ratings00 Ratings
    External video8.09 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    8.5
    10 Ratings
    4% above category average
    Streams.AI by PanTerra
    -
    Ratings
    Player customization7.08 Ratings00 Ratings
    Embedded videos9.08 Ratings00 Ratings
    Video quality / Bandwidth controls8.89 Ratings00 Ratings
    Mobile compatibility9.08 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    7.5
    10 Ratings
    5% below category average
    Streams.AI by PanTerra
    -
    Ratings
    A/B testing9.04 Ratings00 Ratings
    Streaming quality reports6.04 Ratings00 Ratings
    Per viewer tracking8.010 Ratings00 Ratings
    Per video tracking8.010 Ratings00 Ratings
    Video analytics dashboard6.38 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    8.1
    9 Ratings
    6% below category average
    Streams.AI by PanTerra
    -
    Ratings
    On-Demand video7.68 Ratings00 Ratings
    Live streaming7.28 Ratings00 Ratings
    Impact of streaming on network8.04 Ratings00 Ratings
    Video upload & format support9.08 Ratings00 Ratings
    Video library / File management9.29 Ratings00 Ratings
    Video portal7.88 Ratings00 Ratings
    Video Engagement
    Comparison of Video Engagement features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    8.8
    7 Ratings
    10% above category average
    Streams.AI by PanTerra
    -
    Ratings
    Audience polling10.05 Ratings00 Ratings
    Audience Q&A / Live chat7.25 Ratings00 Ratings
    Video comments9.27 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    7% above category average
    High quality audio00 Ratings9.11 Ratings
    High quality video00 Ratings9.11 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    -
    Ratings
    Streams.AI by PanTerra
    7.7
    2 Ratings
    11% below category average
    Desktop sharing00 Ratings7.72 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    -
    Ratings
    Streams.AI by PanTerra
    8.2
    1 Ratings
    5% below category average
    Calendar integration00 Ratings8.21 Ratings
    Meeting initiation00 Ratings8.21 Ratings
    Record meetings / events00 Ratings8.21 Ratings
    Online Events Security
    Comparison of Online Events Security features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    14% above category average
    User authentication00 Ratings9.11 Ratings
    Participant roles & permissions00 Ratings9.11 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    -
    Ratings
    Streams.AI by PanTerra
    9.5
    4 Ratings
    11% above category average
    Hosted PBX00 Ratings10.04 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.53 Ratings
    Directory of employee names00 Ratings10.03 Ratings
    Call Management
    Comparison of Call Management features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    4 Ratings
    1% below category average
    Answering rules00 Ratings10.04 Ratings
    Call recording00 Ratings10.03 Ratings
    Call park00 Ratings10.04 Ratings
    Call screening00 Ratings7.83 Ratings
    Message alerts00 Ratings8.62 Ratings
    Business SMS/External Messaging00 Ratings3.92 Ratings
    Online Fax00 Ratings9.13 Ratings
    Voicemail Transcription00 Ratings9.11 Ratings
    Mobile apps
    Comparison of Mobile apps features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    3 Ratings
    3% below category average
    Mobile app for iOS00 Ratings10.03 Ratings
    Mobile app for Android00 Ratings7.31 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Panopto and Streams.AI by PanTerra
    Feature
    Panopto
    -
    Ratings
    Streams.AI by PanTerra
    8.5
    4 Ratings
    0% below category average
    Centralized communications management00 Ratings8.62 Ratings
    Team messaging00 Ratings7.33 Ratings
    Team document sharing00 Ratings9.11 Ratings
    Call and meeting analytics00 Ratings9.11 Ratings
    Best Alternatives
    PanoptoStreams.AI by PanTerra
    Small Businesses
    Vidyard
    Score8.3 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Vidyard
    Score8.3 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Ensemble Video
    Score9.1 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PanoptoStreams.AI by PanTerra
    Likelihood to Recommend
    8.0
    (12 ratings)
    7.8
    (98 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.6
    (6 ratings)
    Usability
    8.0
    (1 ratings)
    7.5
    (16 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.0
    (2 ratings)
    8.7
    (86 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    PanoptoStreams.AI by PanTerra
    Likelihood to Recommend
    Panopto
    Panopto is great if you have a lot of video content that you need to put in a central repository. It makes it easy to manage who sees it and how it is categorized. The captioning features are also really good too. For folks to view the video, they don't need a Panopto account. You can send them a direct link. If you want to upload videos, however, they will need a Panopto account. If you only have a few videos or care less about usage statistics, SharePoint may be a better file repository option
    Incentivized
    Read full review
    PanTerra Networks
    One of the main draws of PanTerra Networks Streams is the unlimited calling, which was very enticing. We chose the platform over other models (per-call for example) because they simplified billing. While the video conferencing and messaging feel bare-bones or underdeveloped in comparison to other players in the market, the fact that the messaging is seamlessly integrated into the PBX makes it easy to use. The call routing systems are especially robust, which in the collections world is very important to be able to segment calls to different users.
    Incentivized
    Read full review
    Pros
    Panopto
    • Simple to use - It really is a click-and-go system. Log in, click on record, and you're set.
    • Flexible - It allows multiple information-rich inputs to be recorded simultaneously (for example, the screen, webcams, microphones, etc.). For some demonstrations, having multiple perspectives/views can be beneficial. The ability to add multiple webcams enhanced the value of some of my recordings.
    • Reliable - This is critical when an unforeseen opportunity arises and you want to capture it visually and with audio. I had multiple experiences where a unique person was available briefly and due to Panopto's reliability, I was able to capture content that would otherwise have been seen by only those physically present at the time.
    Incentivized
    Read full review
    PanTerra Networks
    • Attended or un-attended answering of incoming calls
    • Transfer calls to appropriate person
    • Integrates with cell phones for always available
    • Keeps a log of phone calls
    • Allows me to use messaging on my phone system and desktop
    • Allows me to manage user accounts
    Incentivized
    Read full review
    Cons
    Panopto
    • Panopto doesn't fully support Ultra courses in Blackboard - we can do quizzing, which is very helpful, but we can't do video submissions like an Original course.
    • There is no built-in certificate option for completing a video and its quiz questions, which requires us to use additional systems for tracking and awarding.
    • Analytics are mediocre. The reporting tools are challenging to use and to get clear information on a consistent basis.
    • Quizzing is limited to multiple choice or T/F -- there is no reflection point or open-ended question format.
    Incentivized
    Read full review
    PanTerra Networks
    • While the faxes run smoothly, they sometimes take a while to go through. Things tend to lag.
    • There isn't a built-in live chat if you have a question.
    • Sometimes I have to call support to work through things instead of figuring it out on my own.
    Incentivized
    Read full review
    Likelihood to Renew
    Panopto
    No answers on this topic
    PanTerra Networks
    In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
    Incentivized
    Read full review
    Usability
    Panopto
    Needs some work, but I'm sure improvements will come over time
    Incentivized
    Read full review
    PanTerra Networks
    Streams.AI by PanTerra is a great reliable service and that's what I want it to be. It's accessible wherever I am or however I am working - which is perfect. I would rate Streams.AI by PanTerra more highly if it required less steps and operated more functions in the background. I don't need any extra windows to do anything if it's working in my phone or connected to my email. So fewer steps and faster usage would improve my rating.
    Incentivized
    Read full review
    Reliability and Availability
    Panopto
    No answers on this topic
    PanTerra Networks
    We have not experienced any outages or issues during business hours
    Incentivized
    Read full review
    Performance
    Panopto
    No answers on this topic
    PanTerra Networks
    Fantastic. Very happy!!! We love it and haven't had any issues.
    Incentivized
    Read full review
    Support Rating
    Panopto
    Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.
    Incentivized
    Read full review
    PanTerra Networks
    Support was always very helpful when we called them. If they didn't know the answer right then, you can bet they were either going to either find the answer or find someone who knows the answer. We were never left hanging or had an unsatisfactory experience when contacting support.
    Incentivized
    Read full review
    Online Training
    Panopto
    No answers on this topic
    PanTerra Networks
    Everything was fantastic. Training was sufficient and everything was easy to use. It was provided on our schedule and was very clear. I did the training myself. Training person was very knowledgeable. We are very happy. Only two users. very happy very happy very happy very happy very happy very happy
    Incentivized
    Read full review
    Implementation Rating
    Panopto
    No answers on this topic
    PanTerra Networks
    The implementation was relatively quick and easy. We did have to wait to have someone assigned which took longer that I was hoping. We were able to get the phone system up and running within a day. So there was no disruption or too many voicemails to answer
    Incentivized
    Read full review
    Alternatives Considered
    Panopto
    Cost wise, unless you have a huge audience, Panopto is better. Both Zoom Meeting and Kaltura and for more expensive and a smaller program/company may not have the demand to justify them. Kaltura - is a far superior tool, the UI is much more modern and easier for a novice user to understand, and it makes sharing videos amongst faculty much easier. The LMS integration if far smoother and the recording is much easier and faster (from within the LMS). The analytics are also present in a much cleaner and digestible way. Lastly, the quizzing feature is far more robust. Zoom - Smoother at streaming and live interactions. Stronger chat feature and supports larger audiences, it can handle over 100 HD webcams at once if needed. It does basic desktop capture and supporting audio-only formats that can easily be converted to Podcast or Soundcloud. Google Loom - This one is not listed above as it's rather new but its a FREE tool for fast video/desktop/PPT recordings and it's extremely fast and easy to share. That said it's pretty basic as far as any additional features are concerned. Post-production editing is limited to basic timeline trimming.
    Incentivized
    Read full review
    PanTerra Networks
    PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Panopto
    No answers on this topic
    PanTerra Networks
    Best pricing available. VERY HAPPY. Has not increased much at all.
    Incentivized
    Read full review
    Scalability
    Panopto
    No answers on this topic
    PanTerra Networks
    We only have three phones and two users
    Incentivized
    Read full review
    Return on Investment
    Panopto
    • Panopto integrates with our LMS, D2L quite well. It makes the process very simple for our instructors and students to record and watch videos.
    • It does not require any plugins or software to watch videos, as they load up in a web browser.
    • The videos work on mobile and embed easily in courses or on websites.
    • We also enjoy the easy sharing of videos and simplified management in the web portal.
    Read full review
    PanTerra Networks
    • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
    • We decreased our monthly expense for reliable service by several hundred dollars
    • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
    • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
    Incentivized
    Read full review
    ScreenShots

    Streams.AI by PanTerra Screenshots

    Screenshot of some of the advanced collaboration features. Streams is an end-to-end cloud communications, collaboration, and file-sharing suite.Screenshot of the AppDesigner. PanTerra can set up the platform before deployment, but turnkey tools are also available to do more with its open API.Screenshot of the analytics and reporting dashboards. These offer access to customizable analytic performance data available for the life of an open account.Screenshot of PanTerra IP Phones, which feature safeguards like TLS, HTTPS certificates, call server redundancy, and SRTP for voice security. They also include mobile security options such as device lockout and admin tools for quick reassignment.