PanTerra Networks vs. Workday Peakon Employee Voice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PanTerra Networks
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…
$12.95
per month per seat
Workday Peakon Employee Voice
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Peakon is an employee engagement application now from Workday (acquired August 2021) which emphasizes getting useful and actionable data from employee surveys, and with that as a goal includes features to ensure all employees are sufficiently included, that surveys do not induce fatigue, and that data is not lost from open-ended responses, all with the goal of ensuring that employees feel heard and are invested in their company.N/A
Pricing
PanTerra NetworksWorkday Peakon Employee Voice
Editions & Modules
Business Basic
$17.95
per month per seat
Business Plus
$24.95
per month per seat
Professional
$29.95
per month per seat
Call Center
$44.95
per month per seat
No answers on this topic
Offerings
Pricing Offerings
PanTerra NetworksWorkday Peakon Employee Voice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details30% discount on pricing for a limited time on all seat types.
More Pricing Information
Community Pulse
PanTerra NetworksWorkday Peakon Employee Voice
Top Pros
Top Cons
Features
PanTerra NetworksWorkday Peakon Employee Voice
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
PanTerra Networks
9.1
1 Ratings
12% above category average
Workday Peakon Employee Voice
-
Ratings
High quality audio9.11 Ratings00 Ratings
High quality video9.11 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
PanTerra Networks
7.7
2 Ratings
5% below category average
Workday Peakon Employee Voice
-
Ratings
Desktop sharing7.72 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
PanTerra Networks
8.2
1 Ratings
2% above category average
Workday Peakon Employee Voice
-
Ratings
Calendar integration8.21 Ratings00 Ratings
Meeting initiation8.21 Ratings00 Ratings
Record meetings / events8.21 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
PanTerra Networks
9.1
1 Ratings
20% above category average
Workday Peakon Employee Voice
-
Ratings
User authentication9.11 Ratings00 Ratings
Participant roles & permissions9.11 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
PanTerra Networks
8.7
3 Ratings
6% above category average
Workday Peakon Employee Voice
-
Ratings
Hosted PBX9.13 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.53 Ratings00 Ratings
Directory of employee names8.62 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
PanTerra Networks
8.0
3 Ratings
3% below category average
Workday Peakon Employee Voice
-
Ratings
Answering rules8.23 Ratings00 Ratings
Call recording8.62 Ratings00 Ratings
Call park8.23 Ratings00 Ratings
Call screening7.93 Ratings00 Ratings
Message alerts8.62 Ratings00 Ratings
Business SMS/External Messaging4.12 Ratings00 Ratings
Online Fax9.13 Ratings00 Ratings
Voicemail Transcription9.11 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
PanTerra Networks
7.7
2 Ratings
11% below category average
Workday Peakon Employee Voice
-
Ratings
Mobile app for iOS8.22 Ratings00 Ratings
Mobile app for Android7.31 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
PanTerra Networks
9.0
2 Ratings
15% above category average
Workday Peakon Employee Voice
-
Ratings
Centralized communications management8.62 Ratings00 Ratings
Team messaging9.11 Ratings00 Ratings
Team document sharing9.11 Ratings00 Ratings
Call and meeting analytics9.11 Ratings00 Ratings
Best Alternatives
PanTerra NetworksWorkday Peakon Employee Voice
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 8.9 out of 10
Submittable
Submittable
Score 8.9 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 8.9 out of 10
Bonusly
Bonusly
Score 8.1 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.5 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PanTerra NetworksWorkday Peakon Employee Voice
Likelihood to Recommend
9.7
(55 ratings)
10.0
(2 ratings)
Likelihood to Renew
8.5
(3 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
-
(0 ratings)
Support Rating
9.8
(53 ratings)
-
(0 ratings)
Implementation Rating
9.7
(53 ratings)
-
(0 ratings)
User Testimonials
PanTerra NetworksWorkday Peakon Employee Voice
Likelihood to Recommend
PanTerra
PanTerra Streams works great in our growing law firm. The cost per line is significantly less than other VOIP services we have utilized in the past. Also, the customer service is second to none. Anytime I have a question or problem, I can quickly login online and just chat with customer service. Customer service always quickly and efficiently handles any issues that arise. The only negative to PanTerra Streams is that the admin portal is clunky, hard to navigate, and not intuitive (even for someone that is fairly tech savy). Nevertheless, if I run into a problem, the customer service team resolves it immediately, so the fact that the admin portal is hard to navigate is really no issue at all.
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Workday
Peakon is a great solution whether you are thinking of pulsing your employees weekly, monthly, or even yearly. The solution provides great dashboards, easy reporting, on the fly segmentation creation, and ways to really dive deep into your people data. I think it's a bit expensive for very early-stage companies, so I would love to see them create a startup/early-stage version or pricing because it has become an invaluable tool for any size company.
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Pros
PanTerra
  • Attended or un-attended answering of incoming calls
  • Transfer calls to appropriate person
  • Integrates with cell phones for always available
  • Keeps a log of phone calls
  • Allows me to use messaging on my phone system and desktop
  • Allows me to manage user accounts
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Workday
  • Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
  • The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
  • The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.
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Cons
PanTerra
  • The fax feature is a bit cumbersome. Oftentimes we have more than one document to send in a transmission, and this system does not have the capability to add more than one attachment to a fax. Combining all branches into one document is time-consuming.
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Workday
  • The only major issue is the integrations factor. I wish there was more integrations work from HRMS core systems or even other dashboard solutions.
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Likelihood to Renew
PanTerra
In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
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Workday
No answers on this topic
Usability
PanTerra
Great quality
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Workday
No answers on this topic
Support Rating
PanTerra
They have by far the best support! I can dial 611 from any phone and someone is waiting right away to help. They have yet to not solve a problem quickly and efficiently. The person on the other end is polite, and extremely knowledgeable. Fantastic support compared to any company we've dealt with to date - just as promised!
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Workday
No answers on this topic
Implementation Rating
PanTerra
Implementation was well planned and explained before we began. They were booked up for several weeks, so we did find ourselves impatient to begin using their system. Once the line porting was finally approved, the actual reprogramming of phones and implementation went fairly quickly. Their tech had everything done in a few hours via internet and phone instructions.
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Workday
No answers on this topic
Alternatives Considered
PanTerra
Different phone systems can be better than their competitors based on features, user experience, reliability, integration, scalability, cost, and support. The best phone system for a particular organization will depend on their specific needs and priorities. The winner for us was Panterra Streams due to the overall package, support, and services provided
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Workday
SurveyMonkey is a great survey tool that also allows responders to stay anonymous, but I think Peakon is more effective for corporate feedback. It offers more reports and analytics specifically for HR and feels more professional. We often use SurveyMonkey for more lighthearted surveys (e.g., what to eat for team lunch) while keeping Peakon for employee feedback.
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Return on Investment
PanTerra
  • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
  • We decreased our monthly expense for reliable service by several hundred dollars
  • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
  • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
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Workday
  • When we moved to WFH due to COVID, we use Peakon a regular basis to understand what employees are thinking. We lost the serendipity of talking to people during chance encounters in the office, Peakon has replaced those conversations.
  • We saw an incredible year in spite of COVID, while there are so many internal and external factors contributing to that success, we can see that having engaged and happy employees has an impact on our business. We also see what happens when they are not engaged or happy.
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ScreenShots

PanTerra Networks Screenshots

Screenshot of Advanced Collaboration Features - Streams is an end-to-end cloud communications, collaborations, and file sharing suite.Screenshot of AppDesigner - PanTerra can set up the platform before deployment, but turn-key tools are offered to do more with its open API.Screenshot of Analytics & Reporting -  Access to analytic performance data is customizable and available for the life of your account.Screenshot of Device Safeguards - PanTerra IP Phones utilize TLS, HTTPS certificate management, call server redundancy, and SRTP for voice. Additionally, PanTerra's built-in mobile security features allow lockout of stolen devices and admin tools support immediate reassignment of user content.