PaycheckCity vs. Tipalti

This is a great tool that works extremely well for smaller businesses. I am not sure how it would perform against enterprise tools.

Incentivized

I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.

Incentivized

• Easily generates reports and year end tax data
• Does not limit or add to cost when needing more resources
• Saves us tons of time by streamlining the process

• Tipalti has a very user friendly interface, clearly laid out and easy to navigate
• The audit trail feature is hugely helpful to track an invoice's progress through the system
• Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
• We were able to put in strong controls around changes to vendor data

• Could have more functionality but it is definitely great for the cost.
• More responsive support team.

Incentivized

• The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.

Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.

Incentivized

Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.

Incentivized

Tipalti has always been responsive to our questions and concerns.

No issues here. Generally has been pretty fast.

Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time

Incentivized

Tipalti provides great How to online guide

The salesperson involved was involved in implementation which I found very helpful.

Incentivized

This is really the only tool I have personally used but it has saved a lot of time and worked well so we have not had the need to try another. There are not really any competitors or options we have tried besides traditional payment methods

Incentivized

From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.

Incentivized

I did not make the decision to purchase this product.

We were given the option of only one integration.

• Helps us save time
• Makes payments easier
• Helps to automate a lot of the processes
• Less errors

• Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
• Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
• AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.

Incentivized