Greatest Invoice Processing tool out there!
October 04, 2023
Greatest Invoice Processing tool out there!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Invoice Processing
- Payments
Overall Satisfaction with Tipalti
We process all of our invoices through Tipalti: Approval routing, and ultimately sending payments.
I have not encountered any business or product issues in my time with the company.
We utilize Tipalti for approximately 98% of all our invoices. All of the upgrades to Tipalti have been super helpful in reducing delays in processing. Such as "replace an approver", vs having to pull the invoice back and ultimately start the flow completely over.
I have not encountered any business or product issues in my time with the company.
We utilize Tipalti for approximately 98% of all our invoices. All of the upgrades to Tipalti have been super helpful in reducing delays in processing. Such as "replace an approver", vs having to pull the invoice back and ultimately start the flow completely over.
- Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
- System is almost always working efficiently, very few incidents that slow me down.
- System is incredibly user friendly. I was able to learn it pretty quickly.
- The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
- Positive: Time saved in Vendor Onboarding
- Positive: Great for out of country payments, lowers the level in which we send wires manually
- Positive: The W9 and W8 validation is a great feature!
Tipalti improves efficiency in both uploading invoices, routing for approvals, and ultimately payments.
The email approvals are great tool that provides efficiency and simplicity. This allows the approver to approve in the email, vs logging into Tipalti, which is a great benefit to the end users.
Supplier onboarding is typically very easy for both myself, and the new vendors.
The bill audit has been very helpful in the sense of tracking various items. It is great that it logs every action!
The email approvals are great tool that provides efficiency and simplicity. This allows the approver to approve in the email, vs logging into Tipalti, which is a great benefit to the end users.
Supplier onboarding is typically very easy for both myself, and the new vendors.
The bill audit has been very helpful in the sense of tracking various items. It is great that it logs every action!
Although I did not partake in selecting Tipalti, I will say because of my Ariba experience, Tipalti is far more end user friendly. In my experience, Ariba can be super complicated and for those that used it at my last company, they were very unhappy with it's complex environment
Do you think Tipalti delivers good value for the price?
Yes
Are you happy with Tipalti's feature set?
Yes
Did Tipalti live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Tipalti go as expected?
I wasn't involved with the implementation phase
Would you buy Tipalti again?
Yes