Happy Tipalti User!
March 29, 2024
Happy Tipalti User!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Invoice Processing
- Payments
Overall Satisfaction with Tipalti
We use Tipalti as our automated AP invoice processing and global payments solution. All purchase invoices are received to a shared mailbox and automatically loaded into Tipalti for review. We then code the invoices or match them to POs and send them for approval through the system. Once approved, they are scheduled for payment and paid automatically on their due date via our Tipalti accounts. Both invoices and payments sync each day with our ERP system.
For us Tipalti has massively simplified our AP process from start to finish. Not only that, being be able to schedule payments to go out on the invoice due date has had a real positive impact on our cash flow, ensuring we pay our vendors on time but maximise our cash as far as we can.
For us Tipalti has massively simplified our AP process from start to finish. Not only that, being be able to schedule payments to go out on the invoice due date has had a real positive impact on our cash flow, ensuring we pay our vendors on time but maximise our cash as far as we can.
- Tipalti has a very user friendly interface, clearly laid out and easy to navigate
- The audit trail feature is hugely helpful to track an invoice's progress through the system
- Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
- We were able to put in strong controls around changes to vendor data
- We've found that the OCR is at times not particularly accurate, which is not such an issue for us but would be if we had invoices with dozens of lines
- Sometimes Tipalti flags sync errors when the invoices have in fact synced correctly to our ERP
- Before Tipalti we would do weekly payment runs, which meant paying some invoices up to a week early. Now being able to automatically pay each invoice on its due date has had a significant positive impact on our cash each month
- The time saved on invoice entry, approvals and payment processing is significant and allows our staff to add value to the business in other areas
The time saved on invoice entry is significant as manual keying is limited. Invoices appear ready to be coded, often with many details prepopulated.
In terms of approvals, I have worked in businesses where invoices are sent out for to budget owners via email, forgotten about, and only actioned when a grumpy vendor contacts the Finance department complaining that they haven't been paid. Using Tipalti allows the invoice status to be tracked, and approvers get daily reminders to ensure they are not forgotten about. Regarding payment processing, before using Tipalti's global payments solution we used to set up all of our payments manually in the bank, which took an age both to do and to approve. Now making payments is as simple as clicking a few buttons.
In terms of approvals, I have worked in businesses where invoices are sent out for to budget owners via email, forgotten about, and only actioned when a grumpy vendor contacts the Finance department complaining that they haven't been paid. Using Tipalti allows the invoice status to be tracked, and approvers get daily reminders to ensure they are not forgotten about. Regarding payment processing, before using Tipalti's global payments solution we used to set up all of our payments manually in the bank, which took an age both to do and to approve. Now making payments is as simple as clicking a few buttons.
The AP element of Tipalti was in place when I started, so I was not involved in the selection of the tool.
Do you think Tipalti delivers good value for the price?
Yes
Are you happy with Tipalti's feature set?
Yes
Did Tipalti live up to sales and marketing promises?
Yes
Did implementation of Tipalti go as expected?
I wasn't involved with the implementation phase
Would you buy Tipalti again?
Yes