An incredibly powerful tool which has overhauled our purchase to pay cycle
October 04, 2023
An incredibly powerful tool which has overhauled our purchase to pay cycle
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Invoice Processing
- Payments
Overall Satisfaction with Tipalti
We encountered a number of issues with our previous purchase to pay cycle including:
- Duplicate bills being processed and paid
- No accurate oversight of what was actually outstanding to suppliers
- Extremely long and convoluted process to pay invoices manually from bank which would take a full day to do
- Additional work load of matching each payment in the NetSuite.
Tipalti was billed to us as providing us with a solution to these problems in a seamless way.
From the start I was really impressed with the professionalism of all members of Tipalti staff, our implementation was seamless and our implementation manager [...] was on hand to answer any questions we had. I also felt that the staff also really believed in the product too.
Everything for the purchase to pay cycle is under one roof with Tipalti. Vendors register on the platform and submit their bills. The AI tool will review the invoice and code this based on previous coding which allows our team to process bills in seconds rather than minutes.
The platform lists out all pending bills to be paid, which makes our lives easier in understanding what it outstanding and how we can manage our working capital flows better. At a click of a button the vendors are paid which avoids having to create a payment file or manually load details into the bank portal.
Having seen tools in the past which have tried to do one element of this cycle, Tipalti is by far head and shoulders above the rest and overdelivers on what it prommisses.
- Duplicate bills being processed and paid
- No accurate oversight of what was actually outstanding to suppliers
- Extremely long and convoluted process to pay invoices manually from bank which would take a full day to do
- Additional work load of matching each payment in the NetSuite.
Tipalti was billed to us as providing us with a solution to these problems in a seamless way.
From the start I was really impressed with the professionalism of all members of Tipalti staff, our implementation was seamless and our implementation manager [...] was on hand to answer any questions we had. I also felt that the staff also really believed in the product too.
Everything for the purchase to pay cycle is under one roof with Tipalti. Vendors register on the platform and submit their bills. The AI tool will review the invoice and code this based on previous coding which allows our team to process bills in seconds rather than minutes.
The platform lists out all pending bills to be paid, which makes our lives easier in understanding what it outstanding and how we can manage our working capital flows better. At a click of a button the vendors are paid which avoids having to create a payment file or manually load details into the bank portal.
Having seen tools in the past which have tried to do one element of this cycle, Tipalti is by far head and shoulders above the rest and overdelivers on what it prommisses.
- Ease of us - Great User Interface
- AI for invoice processing - saving time as part of reviewing and processing invoices
- Great customer interaction / on-boarding
- Expenses module - although I believe this has just been launched
- Timing of receiving transfers into Tipalti account - Can take a couple of hours
- Error checks when processing invoices to ensure that they synchronise to NetSuite first time.
- Executing global payments with ease - We are now able to pay our Brazilian vendors
- Reduction in time spent on the purchase to pay cycle, thus being able to reduce headcount
- Accuracy with our payable records
We were finding that our purchase to pay cycle was taking an incredible amount of staffs time and also had some control weaknesses. By introducing Tipalti which allows us to process all invoices and then pay them, we are now only using one platform to do this rather than multiple modules in NetSuite and the bank which we found very time consuming. Tipalti also synchronises all data to NetSuite, reducing our invoice and bank matching processing time. By introducing these time savings we have been able to reduce headcount which has more than paid for the implementation of Tipalti. The director's are also happy as we now have a stronger control environment in place over the purchase to pay cycle.
From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
Do you think Tipalti delivers good value for the price?
Yes
Are you happy with Tipalti's feature set?
Yes
Did Tipalti live up to sales and marketing promises?
Yes
Did implementation of Tipalti go as expected?
Yes
Would you buy Tipalti again?
Yes