Paycom vs. Predictive Index Behavioral Assessment

As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.

Incentivized

Predictive Index has served us well so far in helping determine key personality traits of salespeople we hire. How will they sell? Is sales a good fit for them? We have not expanded to use it with other teams/depts yet. We primarily use the behavioral assessment (not cognitive).

Incentivized

• Paycom does a particularly good job of updating and taking in information. We have a rep named Alex Cisco, who I hear from two or three times a month. He’ll just want to drop by and say, “Hey, how’s the product working? Is there anything I can do to help you with the product? And by the way, do you know about this new feature?” If I have feedback, I give it to Alex, and if he doesn’t know how to fix it that day, he’ll take it to research and development, and we may see an answer for it a month or two down the road.

Incentivized

• Create job targets using behaviors which would enable someone to be successful.
• Helps recruit the right fit by asking the right questions.
• Helps increase communication across an organization within teams and across departments.
• Helps provide managers with support on how to best communicate and help develop their direct reports.

Incentivized

• One thing that we did come across recently is we were restructuring our organization chart and we did find that in order to update someone's job title, for example, we had to go into two different places, not just the employees page. We had to go into a different function as well and it took up a lot of time.

Incentivized

• In Beta -> Hire -> New Candidates - > I would like to see the ability to create 1 or 2 additional "Type" folders that can be customized for my company. By being able to do this, I can more efficiently manage my potential candidates, rather that every time I go to review a position, having to make these individual selections each time. I would like the favorite icon and the pass icon to remain; however find it extraneous to have to sort through these candidates each time.

Incentivized

we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things

Incentivized

We have plans to expand this to our entire organization in the US as well as our affiliates in Germany, France and the UK.

Because it's very easy to use. It's web-based, and you can use it on your cell phone; you can do everything that you do on your laptop on your cell phone, which is unheard of. I haven't heard of other companies being able to do that.

Incentivized

Very easy to use for both administrators and those taking the assessment. This tool is really a game-changer for staffing, onboarding, and retention. It is like having a crystal ball sometimes with insights into the behaviors of job candidates and is critical for finding the right person for the right role.

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes load quickly

Incentivized

In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met

Incentivized

The Customer Success team has been quite helpful during the times that I've interreacted with them. I've also found support and implementation to be responsive with any questions related to the initial set up phase or for on going support. Overall we've been pleased with the support offered by Predictive Index Behavioral Assessment.

Incentivized

Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.

Incentivized

It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.

Incentivized

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

I haven't used a whole lot, but I would say the only other one would be Blackbaud. Where I came from before, we used Blackbaud as our payroll provider, and Paycom is so much more user-friendly. Once we moved to Paycom, and then where I'm at now, we used ADP and also switched. Both companies have been very pleased. Stacking up against those, I would say Paycom meets our needs as an employer for payroll and our benefits platform as well. Even switching our benefits over to Paycom was a big decision for us, and there were some bumps in the road, as there are with any change, but it's always met all of our needs, and we're very happy with it.

Incentivized

The other assessments that we examined felt more like an SAT exam than a recruitment tool. The results were difficult for our managers to read through and understand. There were a lot of words, with very little actually being said. The PI was succinct and precise.

Incentivized

They are not able to meet our current needs

Incentivized

• I would say the impact has been positive. Everything I've needed to do for my job has been available within the system, and if there was ever something I couldn't figure out, I could reach out to customer service, and they would help me. Personally, I haven't had any issues with it.

Incentivized

• The PI has been very helpful when analyzing employees. You cannot go wrong when you are able to see a candidate or employees work style.
• The ROI is very positive. A lot of companies have a specific culture that they are trying to create or adhere to. This software helps you see if an employee would be a good fit for your company or not.