Paycor vs Zoho People

• The integration between time and attendance and payroll processing is very seamless and easy to use. Once time is approved and verified, it is very quick and easy to run payroll.
• Creating import files from each pay run to the GL is very quick and easy. All the GL mapping is done in Paycor and is easy to maintain and update as needed.
• Reporting is fairly robust; once a user becomes familiar with the various data fields, creating custom reports is not overly difficult to do.

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• The time-tracking feature is really helpful, and it's great that you can use that feature from the app.
• We also use Zoho Recruit for applications, so Zoho People was a logical choice for managing HR information for our staff and members, and the two integrate really well together.

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• No dedicated account manager.
• You will wait on hold for hours on the customer service line until you have to hang up and get back to your real job.
• I have never received a single response to any of the 5+ support tickets I have opened through their email support line.
• Will run reports using their existing templates and still get null values.

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• We have had some trouble recently with getting new users set up. However, the support team at Zoho has been really responsive and helpful, so that's nice.

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• Paycor has a positive impact on management's ability to more effectively use their time on other tasks rather than sift through manual time cards managers are able to quickly assess and revise any exceptions through a daily review of all time from the previous day.
• The employee portal provided empowers employees to manage their payroll functions which gives them the ability to control their financial reporting as well as frees up time for managers who would otherwise need to perform these functions for the employee (e.g., print previous paychecks, update personal information, distribute W-2)
• The pay period reporting functions provide stability in the pay process as managers are able to readily ascertain all exceptions and errors in payroll, which in turn saves time and money that may be spent on correcting errors through manual payroll checks required after discovering issues after payroll has run. Additionally, the reporting functions provides detailed analysis of labor costing which provided insight on how to maintain and/or reduce payroll costs.

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• For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.

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