PayPal Payments Pro vs. Razorpay Payment Gateway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PayPal Payments Pro
Score 8.1 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
$0.02
per transaction
Razorpay Payment Gateway
Score 8.6 out of 10
N/A
Razorpay Payment Gateway, from Razorpay in Bangalore, boasts easy integration, completely online onboarding, feature filled checkout and performance.N/A
Pricing
PayPal Payments ProRazorpay Payment Gateway
Editions & Modules
QR code Transactions
1.90% + fixed fee
per transaction
Charity Transactions
2.20% + fixed fee
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
per transaction
Commercial Transactions - Online
2.90% + fixed fee
per transaction
PayPal's pay later offers
2.90% + fixed fee
per transaction
Venmo
2.90% + fixed fee
per transaction
No answers on this topic
Offerings
Pricing Offerings
PayPal Payments ProRazorpay Payment Gateway
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PayPal Payments ProRazorpay Payment Gateway
Features
PayPal Payments ProRazorpay Payment Gateway
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
PayPal Payments Pro
-
Ratings
Razorpay Payment Gateway
8.8
1 Ratings
20% above category average
Fraud Detection00 Ratings10.01 Ratings
API or SDK00 Ratings9.01 Ratings
Recurring Payment Support00 Ratings8.01 Ratings
Billing and Invoicing Support00 Ratings9.01 Ratings
Global Support00 Ratings7.01 Ratings
Payment Form Acceptance00 Ratings10.01 Ratings
Best Alternatives
PayPal Payments ProRazorpay Payment Gateway
Small Businesses
Apple Pay
Apple Pay
Score 8.9 out of 10
Apple Pay
Apple Pay
Score 8.9 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10
Apple Pay
Apple Pay
Score 8.9 out of 10
Enterprises
Adyen
Adyen
Score 8.7 out of 10
Adyen
Adyen
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PayPal Payments ProRazorpay Payment Gateway
Likelihood to Recommend
8.2
(72 ratings)
10.0
(2 ratings)
Support Rating
2.3
(9 ratings)
-
(0 ratings)
User Testimonials
PayPal Payments ProRazorpay Payment Gateway
Likelihood to Recommend
PayPal
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
Read full review
Razorpay
According to my experience, it is best for all types of businesses. You can integrate with your blog, and website easily in some simple steps. You can accept payments through payment pages, and links where you can set expiry dates. When a customer finds various payment methods, he/she will use your services again and again, which will grow your business. It automatically records payments, and in case of payment failures, you can set up an auto refund without any hassle. But when it comes to customer support, their response time is long, and they mostly create tickets via live chat. You can set instant settlement, but you have to pay an extra fee for that.
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Pros
PayPal
  • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
  • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
  • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
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Razorpay
  • Payment Notification
  • Intuitive Dashboard
  • Various Payment Methods
  • Export of reports
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Cons
PayPal
  • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
  • The PayPal logo on the checkout page can be kind of large and obtrusive.
  • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
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Razorpay
  • Customer support response time
  • Reduce flat payment gateway charges
  • Add more Wallet and EMI options
Read full review
Support Rating
PayPal
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
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Razorpay
No answers on this topic
Alternatives Considered
PayPal
I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
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Razorpay
Easy to set up, and integration happens with simple steps. Various payment options. Easy to export reports. Instant payment notification and updates on dashboard. Useful for individuals, SMEs, and companies. Adding creative features from time to time for more improvement. The support team is responsive among other tools like Paytm, Google Pay, and Stripe. Amazon Pay is best when it comes to charges, but it has missing payment methods of Paylater apps, EMI apps. If it reduces its flat 2% charge, then it will trend at top.
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Return on Investment
PayPal
  • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
  • Refund rate and recurring revenue is stable and disputes are handled properly.
  • Forex Fluctuations is controlled and solved the buying experience for few users.
  • Solved problem for different currencies and retained our users.
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Razorpay
  • Increased sales with EMI and Paylater Payment Method
  • Reduced time to verify transaction manually
  • Managing team with different roles
Read full review
ScreenShots