TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PerformancePro

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    PerformancePro, designed by HR Performance Solutions, offers performance management and salary administration applications used by over 200,000 professionals. The vendor’s value proposition is that Performance Pro focuses heavily on product development which leads to more customization options than its competitors - ensuring the application works exactly how HR, employees, and executives want it to. The vendor also says Performance Pro is also the only application on the market that combines…N/A

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A
    Pricing
    PerformanceProPG Forsta HX Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PerformanceProPG Forsta HX Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$950 per installationNo setup fee
    Additional Details——
    More Pricing Information
    Features
    PerformanceProPG Forsta HX Platform
    Performance and Goals
    Comparison of Performance and Goals features of PerformancePro and PG Forsta HX Platform
    Feature
    PerformancePro
    7.8
    1 Ratings
    0% above category average
    PG Forsta HX Platform
    -
    Ratings
    Corporate goal setting8.01 Ratings00 Ratings
    Subordinate goal setting8.01 Ratings00 Ratings
    Individual goal setting10.01 Ratings00 Ratings
    Line-of sight-visibility6.01 Ratings00 Ratings
    Performance tracking7.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of PerformancePro and PG Forsta HX Platform
    Feature
    PerformancePro
    8.5
    1 Ratings
    1% above category average
    PG Forsta HX Platform
    -
    Ratings
    Performance plans8.01 Ratings00 Ratings
    Plan weighting10.01 Ratings00 Ratings
    Manager note taking7.01 Ratings00 Ratings
    Performance improvement plans6.01 Ratings00 Ratings
    Review status tracking8.01 Ratings00 Ratings
    Rater nomination workflow6.01 Ratings00 Ratings
    Review reminders10.01 Ratings00 Ratings
    Workflow restrictions10.01 Ratings00 Ratings
    Multiple review frequency10.01 Ratings00 Ratings
    Reporting10.01 Ratings00 Ratings
    Best Alternatives
    PerformanceProPG Forsta HX Platform
    Small Businesses
    15Five
    Score8 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    Reflektive
    Score9.5 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PerformanceProPG Forsta HX Platform
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (5 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    PerformanceProPG Forsta HX Platform
    Likelihood to Recommend
    HR Performance Solutions
    Useful in a wide range of performance management-based situations. Allows options like supervisor and peer feedback, as well as messaging and addition of notes to profiles and appraisals. Allows for uploading of external documents as well as creation PerformancePro-specific documents. We have used the system for both bi-annual and annual appraisals, and both cycles worked well. If your organization keeps performance-based records in another system or file structure, you might not utilize many of the options PerformancePro has, which could lead to it feeling underutilized.
    Read full review
    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
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    Pros
    HR Performance Solutions
    • Customization - allows employers to edit language throughout the review process to reflect company terminology.
    • Automation - automatic emails and reminders for every step of the appraisal process. Saves time by reducing human follow-up at various points.
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    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Cons
    HR Performance Solutions
    • Interface - user interface could be updated to a more modern feel. Home screen (with widgets) feels somewhat cramped and widget displays could be more fully optimized.
    • Admin functions - Robust options, but the display of company edit pages is somewhat busy, and functions are sometimes buried under multiple pages of access.
    Read full review
    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Likelihood to Renew
    HR Performance Solutions
    No answers on this topic
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Usability
    HR Performance Solutions
    No answers on this topic
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Support Rating
    HR Performance Solutions
    In both chat and phone support, representatives have always been helpful and ready to offer assistance with any question or concern. Over the course of five years, there have been a few occasions when follow-up was assured but did not happen (or did not happen in a timely manner.) But much more frequently, support has been quick to follow-up and provide information as promised.
    Read full review
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
    Read full review
    Implementation Rating
    HR Performance Solutions
    No answers on this topic
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
    Read full review
    Alternatives Considered
    HR Performance Solutions
    No answers on this topic
    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
    Read full review
    Return on Investment
    HR Performance Solutions
    • Saves time by integrating multiple performance development aspects into one system.
    • Easy to customize to fully align with company strategies, resulting in a clear and consistent message when providing feedback and appraisals.
    Read full review
    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
    Read full review
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