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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PFL Direct Mail Platform

    Score9 out of 10
    N/APFL helps businesses deliver authentic moments by creating impactful direct mail that is data-driven, bringing measurement, personalization, and predictability from digital to direct mail. PFL offers direct mail that is... Simplified: PFL simplifies direct mail execution by managing the entire process under one roof from strategy and production to delivery and measurement. Engaging: Supports engagement that results in action by paring digital tactics with memorable…

    $40,000

    per year

    StackAdapt

    Score7.2 out of 10
    N/AStackAdapt, headquartered in Toronto offers their native advertising specialized DSP, supporting programmatic advertising with audience discovery, B2B targeting, and engagement analytics among other features.N/A
    Pricing
    PFL Direct Mail PlatformStackAdapt
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PFL Direct Mail PlatformStackAdapt
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$10,000No setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PFL Direct Mail PlatformStackAdapt
    Considered Both Products
    PFL
    No answer on this topic
    StackAdapt
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    28 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    84%
    Happy with the feature set
    27 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    21 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    21 Answers
    100%
    Implementation went as expected
    10 Answers
    Best Alternatives
    PFL Direct Mail PlatformStackAdapt
    Small Businesses
    No answers on this topic
    Basis DSP
    Score9 out of 10
    Medium-sized Companies
    Sendoso
    Score8.2 out of 10
    The Trade Desk
    Score9 out of 10
    Enterprises
    Sendoso
    Score8.2 out of 10
    Yahoo DSP
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PFL Direct Mail PlatformStackAdapt
    Likelihood to Recommend
    9.0
    (33 ratings)
    8.2
    (25 ratings)
    Likelihood to Renew
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.3
    (1 ratings)
    8.2
    (4 ratings)
    Support Rating
    9.4
    (3 ratings)
    9.5
    (2 ratings)
    Product Scalability
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    PFL Direct Mail PlatformStackAdapt
    Likelihood to Recommend
    PFL
    The reason it's not a seven or above is purely because of the timing of a solution we had requested originally back in August 2023. It's now February 2024, and we're waiting for a wow-factor pitch deck. Previously, we only received a demo recording and an order form quote. These truthfully aren't helpful enough to convince and sway our senior leaders into spending the $35k+ investment into the PMC.
    Incentivized
    Read full review
    StackAdapt
    StackAdapt's programmatic buys are great for a quick awareness campaign to reach the most eyeballs. Solid user segmentation from 3rd party sources that is available almost immediately. The platform is less proficient at converting users, though I've never had sufficient volume to test if this works better for enterprise-level clients with more conversion data
    Incentivized
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    Pros
    PFL
    • Personalization: It allows us to create highly personalized direct mail pieces tailored to individual recipients. For instance, we can include the recipient's name, relevant product recommendations, or even custom images that resonate with their preferences.
    • Multi-Channel Integration: The platform seamlessly integrates with our existing digital marketing tools and CRM systems. It enables us to orchestrate cohesive campaigns that combine email, social media, and direct mail to reach our target audience through multiple touchpoints.
    • Automated Workflows: PFL offers robust automation capabilities, streamlining the entire direct mail process. We can set triggers, such as website visits or email engagement, to automatically trigger the sending of personalized direct mail pieces, ensuring timely and relevant outreach.
    • Variable Data Printing: The platform simplifies variable data printing, enabling us to print custom content for each recipient efficiently. This is particularly useful for A/B testing different messaging or designs within a single campaign.
    Incentivized
    Read full review
    StackAdapt
    • Audience targeting - there are so many options for both B2C and B2B audiences, from browsing behavior audiences to account-based marketing audiences to CRM lists. There's a way to find your ideal audience no matter their industry.
    • Pixel setup and management are pretty easy. It uses a universal pixel that you can easily place on your site. We use Google Tag Manager for this. Then, you can create any number of conversion events and easily implement them, also with Google Tag Manager, so we can trust we're getting good tracking.
    • It seems many display ad platforms lack optimization tools, but StackAdapt makes it easy to adjust, add, or remove audiences, pause certain website categories, exclude batches of websites, pause individual ads, and really fine-tune the targeting as you see what works and what doesn't.
    Incentivized
    Read full review
    Cons
    PFL
    • There is no built-in functionality to automate direct mail; this has to be created through triggers in Salesforce.
    • The sales cloud integration didn't give us the syncing or reporting we thought would be available.
    • We would like to see more support from team members in the post-onboarding process.
    Incentivized
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    StackAdapt
    • There has been occasional slopping maintenance of the campaigns, and we have to follow up with questions about spending spikes or significant changes in delivery CPMs.
    • Account rep knowledge can sometimes be lacking. When we question our reps about performance, we sometimes get confusing or nonsensical answers.
    • The reporting UI is definitely clunky and unintuitive.
    Incentivized
    Read full review
    Likelihood to Renew
    PFL
    I will continue to use the platform as long as my employer provides access, but I do not have purchasing power myself.
    Incentivized
    Read full review
    StackAdapt
    The platform is easy to use and understand whether it is being used as self-serve or a managed service. The audience targeting is solid, and array of placements is versatile. With these, the level of engagement for video content is usually great
    Incentivized
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    Usability
    PFL
    The UI is friendly, clear, and accessible, and I access it directly through the interface (Salesforce) that I perform my function in every day. It is intuitive to navigate, and I am able to find most functionalities I need without the need to consult an admin and/or support teams.
    Incentivized
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    StackAdapt
    It is very user friendly and if any team members need further help, we are able to easily access their customer service team for hands on assistance with an actual human being, not a robot. Their team has been incredibly kind, understanding and thorough. It is really a great all in one tool for a business who relies greatly on advertising campaigns.
    Read full review
    Support Rating
    PFL
    Only thing holding me back from a perfect 10 would be the timelines for involving the technical team on occasion. There have been a few times where the PFL technical support team has been booked up for days or more than a week out which can delay our project timelines. This doesn't happen often, let me be clear. But when it does, it's usually at the worst time for our campaigns.
    Incentivized
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    StackAdapt
    Support has been exceptional. Our dedicated team is always available and ready to answer any questions that may arise. We receive updates from them on a regular basis and they go above and beyond providing assistance when needed. The team is absolutely one of the bright spots in our relationship with StackAdapt
    Incentivized
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    Alternatives Considered
    PFL
    JourneyMail is one I have evaluated. It did not seem as full featured as PFL Direct Mail Platform, nor did it integrate with the rest of the Salesforce products like PFL Direct Mail Platform (journeymail ONLY integrates to marketing cloud). My customers tend to be cross-cloud and own multiple products and want solutions that can integrate across their stack easily.
    Incentivized
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    StackAdapt
    StackAdapt is significantly less expensive than The Trade Desk. StackAdapt doesn't have campaign minimums, unlike The Trade Desk, meaning you can experiment with a lower ad spend to gain client confidence before investing at a larger level. Plus they don't lock you into an annual contract or anything long term. It feels very similar to The Trade Desk but without the high contract.
    Incentivized
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    Scalability
    PFL
    It does take a while to launch or re-launch a campaign, which can make it difficult to pivot quickly. However, if you're integrated with Marketo, then PFL is as scalable as your database and marketing strategy! The sky is the limit in terms of creativity. Post launch, the program is hands-off apart from report monitoring and potential optimization tweaks.
    Incentivized
    Read full review
    StackAdapt
    No answers on this topic
    Return on Investment
    PFL
    • We've sometimes struggled to maintain a positive ROI due to some issues with packages not arriving, arriving broken, or including the wrong items.
    Incentivized
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    StackAdapt
    • Excellent traffic from our ads. Traffic exceeded our forecast.
    • Excellent management of our budget. We did not spend near as much as we budgeted for the response we received through our test.
    • The lead conversion was not expected to be high due to the type of content we deployed, but we received zero conversions, well below anticipated when compared to other ads for the same content.
    Incentivized
    Read full review
    ScreenShots

    PFL Direct Mail Platform Screenshots

    Screenshot of Custom kits available for useScreenshot of Entering the sender addressScreenshot of Personalization at scale with custom messaging and signaturesScreenshot of Product selection with product details, template data, and advanced options