Pipedrive vs. SalesOutlook CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.3 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
SalesOutlook
Score 7.4 out of 10
N/A
N/AN/A
Pricing
PipedriveSalesOutlook CRM
Editions & Modules
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
No answers on this topic
Offerings
Pricing Offerings
PipedriveSalesOutlook
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
PipedriveSalesOutlook CRM
Considered Both Products
Pipedrive
Chose Pipedrive
Pipedrive was being used by a sister company and recommended. Not sure how a one on one trial would go. I like Outlook for email and Pipedrive is weak when synching with Outlook
SalesOutlook

No answer on this topic

Features
PipedriveSalesOutlook CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
7.9
68 Ratings
1% above category average
SalesOutlook CRM
8.6
3 Ratings
9% above category average
Customer data management / contact management8.624 Ratings10.03 Ratings
Workflow management7.621 Ratings9.02 Ratings
Territory management6.514 Ratings8.83 Ratings
Opportunity management8.365 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)8.764 Ratings9.23 Ratings
Contract management8.217 Ratings7.63 Ratings
Quote & order management7.214 Ratings7.63 Ratings
Interaction tracking8.521 Ratings7.43 Ratings
Channel / partner relationship management7.116 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
90% below category average
SalesOutlook CRM
7.0
2 Ratings
9% below category average
Case management4.76 Ratings7.02 Ratings
Call center management1.15 Ratings7.01 Ratings
Help desk management3.16 Ratings7.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
7.5
49 Ratings
4% below category average
SalesOutlook CRM
7.0
2 Ratings
10% below category average
Lead management7.449 Ratings7.02 Ratings
Email marketing7.513 Ratings7.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
6.7
67 Ratings
14% below category average
SalesOutlook CRM
7.3
3 Ratings
5% below category average
Task management7.964 Ratings7.63 Ratings
Billing and invoicing management4.15 Ratings7.42 Ratings
Reporting8.163 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
7.7
68 Ratings
0% above category average
SalesOutlook CRM
7.3
2 Ratings
5% below category average
Forecasting7.619 Ratings7.22 Ratings
Pipeline visualization8.268 Ratings7.01 Ratings
Customizable reports7.516 Ratings7.62 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
6.3
64 Ratings
20% below category average
SalesOutlook CRM
7.0
1 Ratings
9% below category average
Custom fields8.464 Ratings7.01 Ratings
Custom objects8.354 Ratings7.01 Ratings
Scripting environment1.04 Ratings7.01 Ratings
API for custom integration7.646 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
6.7
62 Ratings
23% below category average
SalesOutlook CRM
9.0
1 Ratings
7% above category average
Single sign-on capability6.112 Ratings10.01 Ratings
Role-based user permissions7.260 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
149% below category average
SalesOutlook CRM
7.3
2 Ratings
2% below category average
Social data1.15 Ratings7.22 Ratings
Social engagement1.15 Ratings7.42 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
70% below category average
SalesOutlook CRM
7.5
2 Ratings
0% above category average
Marketing automation3.67 Ratings8.02 Ratings
Compensation management3.54 Ratings7.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.2
61 Ratings
8% above category average
SalesOutlook CRM
8.0
1 Ratings
5% above category average
Mobile access8.261 Ratings8.01 Ratings
Best Alternatives
PipedriveSalesOutlook CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveSalesOutlook CRM
Likelihood to Recommend
7.9
(72 ratings)
9.0
(3 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(25 ratings)
9.0
(2 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(15 ratings)
9.2
(2 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
PipedriveSalesOutlook CRM
Likelihood to Recommend
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
SalesOutlook
  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
SalesOutlook
  • Does not sync all contact info
  • Does not sync all SFDC info regarding account
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
SalesOutlook
No answers on this topic
Usability
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
SalesOutlook
The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
SalesOutlook
Easy to implement and utilize. Provides the ultimate in efficiency in my workload
Read full review
Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
Read full review
SalesOutlook
No answers on this topic
Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Read full review
Return on Investment
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
SalesOutlook
  • Saves time.
  • Lets us focus on more important task.
  • Helps in managing client communication more effectively.
Read full review
ScreenShots

Pipedrive Screenshots

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