Pipedrive vs. Teamgate CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.0 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month
Teamgate CRM
Score 8.6 out of 10
Small Businesses (1-50 employees)
Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The vendor says that the intelligent aspect of the system gives a salesman the most relevant reports and insights. The vendor also says that advice on every step not only allows users to always stay in tact with the sales process, but also helps users develop specific selling skills, which are necessary for every salesman.
$11
user/ month
Pricing
PipedriveTeamgate CRM
Editions & Modules
Essential
$14
per month (billed annually)
Advanced
$29
per month (billed annually)
Professional
$49
per month (billed annually)
Power
$64
per month (billed annually)
Enterprise
$99
per month (billed annually)
Starter
$11
user/ month
Professional
$29
user/ month
Enterprise
$49
user/ month
Offerings
Pricing Offerings
PipedriveTeamgate CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.There is a 20% discount when billed annually
More Pricing Information
Community Pulse
PipedriveTeamgate CRM
Top Pros
Top Cons
Features
PipedriveTeamgate CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
6.3
59 Ratings
20% below category average
Teamgate CRM
8.1
2 Ratings
5% above category average
Customer data management / contact management6.515 Ratings8.02 Ratings
Workflow management7.812 Ratings9.02 Ratings
Territory management6.68 Ratings7.01 Ratings
Opportunity management8.857 Ratings8.02 Ratings
Integration with email client (e.g., Outlook or Gmail)7.355 Ratings9.02 Ratings
Contract management3.09 Ratings8.02 Ratings
Quote & order management5.17 Ratings00 Ratings
Interaction tracking7.113 Ratings8.02 Ratings
Channel / partner relationship management4.39 Ratings8.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
89% below category average
Teamgate CRM
7.0
2 Ratings
7% below category average
Case management4.76 Ratings00 Ratings
Call center management1.15 Ratings00 Ratings
Help desk management3.16 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
8.5
40 Ratings
12% above category average
Teamgate CRM
7.0
1 Ratings
8% below category average
Lead management8.440 Ratings7.01 Ratings
Email marketing8.74 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
7.1
58 Ratings
7% below category average
Teamgate CRM
7.7
2 Ratings
1% above category average
Task management9.055 Ratings8.02 Ratings
Billing and invoicing management4.15 Ratings8.01 Ratings
Reporting8.254 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
5.1
60 Ratings
40% below category average
Teamgate CRM
8.3
2 Ratings
9% above category average
Forecasting5.111 Ratings7.02 Ratings
Pipeline visualization8.660 Ratings9.02 Ratings
Customizable reports1.78 Ratings9.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
6.1
56 Ratings
22% below category average
Teamgate CRM
8.0
2 Ratings
5% above category average
Custom fields7.256 Ratings9.02 Ratings
Custom objects7.746 Ratings8.02 Ratings
Scripting environment1.04 Ratings00 Ratings
API for custom integration8.539 Ratings7.02 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
7.3
54 Ratings
13% below category average
Teamgate CRM
9.1
1 Ratings
9% above category average
Single sign-on capability6.112 Ratings9.11 Ratings
Role-based user permissions8.552 Ratings9.11 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
147% below category average
Teamgate CRM
-
Ratings
Social data1.15 Ratings00 Ratings
Social engagement1.15 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
66% below category average
Teamgate CRM
-
Ratings
Marketing automation3.67 Ratings00 Ratings
Compensation management3.54 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.2
53 Ratings
9% above category average
Teamgate CRM
5.5
1 Ratings
31% below category average
Mobile access8.253 Ratings5.51 Ratings
Best Alternatives
PipedriveTeamgate CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveTeamgate CRM
Likelihood to Recommend
8.9
(63 ratings)
8.0
(2 ratings)
Likelihood to Renew
8.0
(3 ratings)
10.0
(1 ratings)
Usability
8.9
(16 ratings)
8.0
(1 ratings)
Availability
8.2
(1 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
8.4
(15 ratings)
7.0
(1 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
PipedriveTeamgate CRM
Likelihood to Recommend
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Teamgate
Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Teamgate
  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Teamgate
  • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
  • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
  • There should be a way to reset another users password.
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Teamgate
The product exceeds our needs usability-wise.
Read full review
Usability
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Teamgate
I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
Read full review
Reliability and Availability
Pipedrive Inc.
No answers on this topic
Teamgate
Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
Read full review
Performance
Pipedrive Inc.
No answers on this topic
Teamgate
Performance can be faster especially when running reports.
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Teamgate
I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
Read full review
Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
Read full review
Teamgate
No answers on this topic
Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Teamgate
When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Read full review
Scalability
Pipedrive Inc.
No answers on this topic
Teamgate
The sales team can use this product as much as the support as lead generating teams.
Read full review
Return on Investment
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
Teamgate
  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Read full review
ScreenShots

Pipedrive Screenshots

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Teamgate CRM Screenshots

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