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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    TeamWave (discontinued)

    Score6 out of 10
    N/ATeamWave was a platform that combined sales, projects, team, clients and marketing, as a work management software for small businesses. The platform is discontinued.N/A
    Pricing
    PipedriveTeamWave (discontinued)
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    PipedriveTeamWave (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.—
    More Pricing Information
    Community Pulse
    PipedriveTeamWave (discontinued)
    Considered Both Products
    Pipedrive Inc.
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    PipedriveTeamWave (discontinued)
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    TeamWave (discontinued)
    8.0
    1 Ratings
    2% above category average
    Customer data management / contact management8.724 Ratings10.01 Ratings
    Workflow management7.821 Ratings6.01 Ratings
    Territory management6.514 Ratings00 Ratings
    Opportunity management8.365 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.864 Ratings6.01 Ratings
    Contract management8.317 Ratings00 Ratings
    Quote & order management7.314 Ratings00 Ratings
    Interaction tracking8.521 Ratings00 Ratings
    Channel / partner relationship management7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    TeamWave (discontinued)
    -
    Ratings
    Case management4.76 Ratings00 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    TeamWave (discontinued)
    -
    Ratings
    Lead management7.549 Ratings00 Ratings
    Email marketing7.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    TeamWave (discontinued)
    8.0
    1 Ratings
    4% above category average
    Task management7.964 Ratings10.01 Ratings
    Billing and invoicing management4.15 Ratings8.01 Ratings
    Reporting8.263 Ratings6.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    TeamWave (discontinued)
    6.0
    1 Ratings
    24% below category average
    Forecasting7.719 Ratings5.01 Ratings
    Pipeline visualization8.268 Ratings9.01 Ratings
    Customizable reports7.516 Ratings4.01 Ratings
    Customization
    Comparison of Customization features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    TeamWave (discontinued)
    6.0
    1 Ratings
    24% below category average
    Custom fields8.664 Ratings7.01 Ratings
    Custom objects8.554 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration7.646 Ratings5.01 Ratings
    Security
    Comparison of Security features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    TeamWave (discontinued)
    -
    Ratings
    Single sign-on capability6.112 Ratings00 Ratings
    Role-based user permissions7.360 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    TeamWave (discontinued)
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    TeamWave (discontinued)
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and TeamWave (discontinued)
    Feature
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    TeamWave (discontinued)
    3.0
    1 Ratings
    87% below category average
    Mobile access8.261 Ratings3.01 Ratings
    Best Alternatives
    PipedriveTeamWave (discontinued)
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveTeamWave (discontinued)
    Likelihood to Recommend
    8.0
    (72 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (25 ratings)
    8.0
    (1 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (15 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PipedriveTeamWave (discontinued)
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Discontinued Products
    Only if you are constrained on cost and you need a good user experience.
    Incentivized
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Discontinued Products
    • Unlimited users
    • CRM & Project management in one tool
    • Visual Cards
    Incentivized
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Discontinued Products
    • [I feel] Product management is tedious
    • Flexibility of Integration with TPA
    • Mobile App is not robust.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Discontinued Products
    As the organization scale and capability increases and the cost is not a constraint.
    Incentivized
    Read full review
    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Discontinued Products
    Responsive and solution oriented.
    Incentivized
    Read full review
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Discontinued Products
    TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
    Incentivized
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    Discontinued Products
    • Easy to scale of operations, since unlimited users are allowed.
    • Database cost is not recurring
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

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