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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.7 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Zoho People

    Score8.6 out of 10
    N/AZoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.

    $4

    per month per user

    Pricing
    PipedriveZoho People
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Essential HR
    $4
    per month per user
    Workforce
    $6
    per month per user
    Talent
    $6
    per month per user
    Enterprise
    $10
    per month per user
    Offerings
    Pricing Offerings
    PipedriveZoho People
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.Zoho People offers pricing plans designed to meet the needs of businesses of all sizes. Plan includes expanded functionality such as core HR, performance management, advanced analytics, and case management. All plans come with a 30-day free trial, no credit card required. A discount is available for annual billing.
    More Pricing Information
    Community Pulse
    PipedriveZoho People
    Considered Both Products
    Pipedrive Inc.
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    PipedriveZoho People
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and Zoho People
    Feature
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Zoho People
    -
    Ratings
    Customer data management / contact management8.724 Ratings00 Ratings
    Workflow management7.821 Ratings00 Ratings
    Territory management6.514 Ratings00 Ratings
    Opportunity management8.365 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.864 Ratings00 Ratings
    Contract management8.317 Ratings00 Ratings
    Quote & order management7.314 Ratings00 Ratings
    Interaction tracking8.521 Ratings00 Ratings
    Channel / partner relationship management7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and Zoho People
    Feature
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Zoho People
    -
    Ratings
    Case management4.76 Ratings00 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and Zoho People
    Feature
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Zoho People
    -
    Ratings
    Lead management7.549 Ratings00 Ratings
    Email marketing7.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and Zoho People
    Feature
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Zoho People
    -
    Ratings
    Task management7.964 Ratings00 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting8.263 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and Zoho People
    Feature
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Zoho People
    -
    Ratings
    Forecasting7.719 Ratings00 Ratings
    Pipeline visualization8.268 Ratings00 Ratings
    Customizable reports7.516 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipedrive and Zoho People
    Feature
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Zoho People
    -
    Ratings
    Custom fields8.664 Ratings00 Ratings
    Custom objects8.554 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration7.646 Ratings00 Ratings
    Security
    Comparison of Security features of Pipedrive and Zoho People
    Feature
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Zoho People
    -
    Ratings
    Single sign-on capability6.112 Ratings00 Ratings
    Role-based user permissions7.360 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and Zoho People
    Feature
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Zoho People
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and Zoho People
    Feature
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Zoho People
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and Zoho People
    Feature
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Zoho People
    -
    Ratings
    Mobile access8.261 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Pipedrive and Zoho People
    Feature
    Pipedrive
    -
    Ratings
    Zoho People
    9.0
    10 Ratings
    9% above category average
    Employee demographic data00 Ratings9.010 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Pipedrive and Zoho People
    Feature
    Pipedrive
    -
    Ratings
    Zoho People
    10.0
    10 Ratings
    19% above category average
    Approval workflow00 Ratings10.010 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Pipedrive and Zoho People
    Feature
    Pipedrive
    -
    Ratings
    Zoho People
    10.0
    10 Ratings
    19% above category average
    Update personal information00 Ratings10.010 Ratings
    View company policy documentation00 Ratings10.09 Ratings
    Onboarding
    Comparison of Onboarding features of Pipedrive and Zoho People
    Feature
    Pipedrive
    -
    Ratings
    Zoho People
    9.0
    10 Ratings
    11% above category average
    New hire portal00 Ratings9.09 Ratings
    Manager tracking tools00 Ratings9.09 Ratings
    Performance Management
    Comparison of Performance Management features of Pipedrive and Zoho People
    Feature
    Pipedrive
    -
    Ratings
    Zoho People
    8.0
    10 Ratings
    0% above category average
    Performance plans00 Ratings8.010 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Pipedrive and Zoho People
    Feature
    Pipedrive
    -
    Ratings
    Zoho People
    7.4
    9 Ratings
    7% below category average
    Applicant Tracking00 Ratings7.49 Ratings
    Best Alternatives
    PipedriveZoho People
    Small Businesses
    Salesflare
    Score10 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Epicor HCM (discontinued)
    Score9.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveZoho People
    Likelihood to Recommend
    8.0
    (72 ratings)
    9.5
    (11 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (25 ratings)
    8.0
    (2 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (15 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PipedriveZoho People
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Zoho
    Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Zoho
    • Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
    • Employee Resources- Having a central place for employees to reach out to HR is ideal.
    • Customization- Creation of forms is especially useful for a growing business.
    • Integration- Integrates well with other systems.
    Incentivized
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Zoho
    • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
    • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
    • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Zoho
    Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho
    Read full review
    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Zoho
    Because Zoho is perfect in all aspects.
    Read full review
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Zoho
    One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
    Incentivized
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    Zoho
    • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Zoho People Screenshots

    Screenshot of Zoho People's self-service interface