TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Salesflare

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    Pipeline CRMSalesflare
    Editions & Modules
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    Pipeline CRMSalesflare
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Annual billing discounts are available.
    More Pricing Information
    Community Pulse
    Pipeline CRMSalesflare
    Considered Both Products
    Pipeline CRM PipelineDeals
    No answer on this topic
    Salesflare
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    14 Answers
    Features
    Pipeline CRMSalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    6.9
    5 Ratings
    13% below category average
    Salesflare
    8.5
    17 Ratings
    8% above category average
    Customer data management / contact management8.05 Ratings9.616 Ratings
    Workflow management8.05 Ratings9.217 Ratings
    Territory management7.04 Ratings5.12 Ratings
    Opportunity management8.05 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)4.05 Ratings10.017 Ratings
    Contract management5.05 Ratings10.01 Ratings
    Quote & order management6.03 Ratings6.12 Ratings
    Interaction tracking9.05 Ratings8.515 Ratings
    Channel / partner relationship management7.04 Ratings9.210 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    7.8
    3 Ratings
    1% above category average
    Salesflare
    8.3
    1 Ratings
    8% above category average
    Case management7.03 Ratings9.01 Ratings
    Call center management8.21 Ratings7.01 Ratings
    Help desk management8.21 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    5.0
    4 Ratings
    43% below category average
    Salesflare
    9.7
    15 Ratings
    23% above category average
    Lead management8.04 Ratings9.415 Ratings
    Email marketing2.02 Ratings10.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    4.5
    5 Ratings
    52% below category average
    Salesflare
    8.3
    15 Ratings
    8% above category average
    Task management3.04 Ratings8.615 Ratings
    Billing and invoicing management5.53 Ratings8.01 Ratings
    Reporting5.03 Ratings8.415 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    6.7
    5 Ratings
    13% below category average
    Salesflare
    9.2
    16 Ratings
    19% above category average
    Forecasting8.03 Ratings8.813 Ratings
    Pipeline visualization5.05 Ratings10.016 Ratings
    Customizable reports7.05 Ratings8.814 Ratings
    Customization
    Comparison of Customization features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    9.5
    5 Ratings
    22% above category average
    Salesflare
    8.9
    15 Ratings
    15% above category average
    Custom fields10.05 Ratings10.015 Ratings
    Custom objects10.05 Ratings10.02 Ratings
    Scripting environment8.21 Ratings00 Ratings
    API for custom integration10.05 Ratings6.812 Ratings
    Security
    Comparison of Security features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    6.0
    3 Ratings
    33% below category average
    Salesflare
    8.3
    14 Ratings
    1% below category average
    Single sign-on capability6.02 Ratings8.110 Ratings
    Role-based user permissions6.02 Ratings8.413 Ratings
    Social CRM
    Comparison of Social CRM features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    8.1
    2 Ratings
    8% above category average
    Salesflare
    6.9
    10 Ratings
    8% below category average
    Social data8.12 Ratings6.910 Ratings
    Social engagement8.21 Ratings6.910 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    4.6
    3 Ratings
    48% below category average
    Salesflare
    8.7
    11 Ratings
    14% above category average
    Marketing automation2.03 Ratings8.411 Ratings
    Compensation management7.31 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Pipeline CRM and Salesflare
    Feature
    Pipeline CRM
    8.0
    5 Ratings
    5% above category average
    Salesflare
    9.0
    15 Ratings
    17% above category average
    Mobile access8.05 Ratings9.015 Ratings
    Best Alternatives
    Pipeline CRMSalesflare
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pipeline CRMSalesflare
    Likelihood to Recommend
    7.0
    (6 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.2
    (15 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (9 ratings)
    User Testimonials
    Pipeline CRMSalesflare
    Likelihood to Recommend
    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
    Read full review
    Salesflare
    If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.
    Incentivized
    Read full review
    Pros
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    Salesflare
    • Organization of our clients as well lead and opportunity tracking and management.
    • Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
    • It provides an overview of the sales process and custom fields for individual accounts (such as branding).
    Read full review
    Cons
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    Salesflare
    • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
    Read full review
    Likelihood to Renew
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Usability
    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
    Read full review
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Read full review
    Salesflare
    Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.
    Incentivized
    Read full review
    Return on Investment
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.