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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Plone

    Score10 out of 10
    N/APlone is a free and open source content management system built on top of the Zope application server. Plone can be used for any kind of website, including blogs, internet sites, webshops, and internal websites.N/A

    Agentforce Commerce

    Score7.9 out of 10
    N/ASalesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.

    $4

    per month

    Pricing
    PloneAgentforce Commerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PloneAgentforce Commerce
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
    More Pricing Information
    Community Pulse
    PloneAgentforce Commerce
    Considered Both Products
    Plone
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    15 Answers
    Features
    PloneAgentforce Commerce
    Security
    Comparison of Security features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    10.0
    5 Ratings
    19% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Role-based user permissions10.05 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    10.0
    5 Ratings
    25% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    API10.05 Ratings00 Ratings
    Internationalization / multi-language10.05 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    9.4
    6 Ratings
    18% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    WYSIWYG editor10.06 Ratings00 Ratings
    Code quality / cleanliness10.05 Ratings00 Ratings
    Admin section10.05 Ratings00 Ratings
    Page templates10.05 Ratings00 Ratings
    Library of website themes5.05 Ratings00 Ratings
    Mobile optimization / responsive design10.05 Ratings00 Ratings
    Publishing workflow10.05 Ratings00 Ratings
    Form generator10.05 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    9.4
    5 Ratings
    22% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Content taxonomy10.05 Ratings00 Ratings
    SEO support10.04 Ratings00 Ratings
    Bulk management10.05 Ratings00 Ratings
    Availability / breadth of extensions8.05 Ratings00 Ratings
    Community / comment management9.05 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    -
    Ratings
    Salesforce Agentforce Commerce
    8.9
    44 Ratings
    13% above category average
    Product catalog & listings00 Ratings9.339 Ratings
    Product management00 Ratings9.339 Ratings
    Bulk product upload00 Ratings8.138 Ratings
    Branding00 Ratings9.139 Ratings
    Mobile storefront00 Ratings9.335 Ratings
    Product variations00 Ratings9.341 Ratings
    Website integration00 Ratings8.639 Ratings
    Visual customization00 Ratings8.040 Ratings
    CMS00 Ratings9.437 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    -
    Ratings
    Salesforce Agentforce Commerce
    9.1
    34 Ratings
    17% above category average
    Abandoned cart recovery00 Ratings8.928 Ratings
    Checkout user experience00 Ratings9.234 Ratings
    Online Payment System
    Comparison of Online Payment System features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    -
    Ratings
    Salesforce Agentforce Commerce
    9.5
    33 Ratings
    13% above category average
    eCommerce security00 Ratings9.533 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    -
    Ratings
    Salesforce Agentforce Commerce
    8.3
    38 Ratings
    8% above category average
    Promotions & discounts00 Ratings8.736 Ratings
    Personalized recommendations00 Ratings8.138 Ratings
    SEO00 Ratings8.233 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Plone and Salesforce Agentforce Commerce
    Feature
    Plone
    -
    Ratings
    Salesforce Agentforce Commerce
    9.2
    41 Ratings
    13% above category average
    Multi-site management00 Ratings9.235 Ratings
    Order processing00 Ratings8.938 Ratings
    Inventory management00 Ratings9.237 Ratings
    Shipping00 Ratings9.530 Ratings
    Custom functionality00 Ratings9.338 Ratings
    Best Alternatives
    PloneAgentforce Commerce
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PloneAgentforce Commerce
    Likelihood to Recommend
    10.0
    (13 ratings)
    8.7
    (55 ratings)
    Likelihood to Renew
    10.0
    (11 ratings)
    7.8
    (11 ratings)
    Usability
    10.0
    (1 ratings)
    9.2
    (11 ratings)
    Availability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    In-Person Training
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PloneAgentforce Commerce
    Likelihood to Recommend
    Plone
    The larger your organization, the more appropriate Plone will be. This is not to say that Plone is a worse choice for small websites, only that the minimum investment for a Plone site is certainly higher than for other platforms. If you already use Plone for your site and are looking for a redesign or an overhaul, I would only advise switching to a different platform such as WordPress or Drupal if your organization is downsizing. For any other situation, Plone is the natural choice for your growth.
    Read full review
    Salesforce
    Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
    Incentivized
    Read full review
    Pros
    Plone
    • Plone is a folder-based system, organising content in a similar way desktop-users are doing for the last two decades. No need to teach non-tech customers some relational-database like paradigm for content management.
    • Plone is secure. It is the most secure CMS you can get your hands on.
    • Plone is flexible, and makes fast development easy.
    Read full review
    Salesforce
    • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
    • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
    • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
    Incentivized
    Read full review
    Cons
    Plone
    • Not everything is configurable or editable by Plone, and when you need to adjust or add custom pieces in, you need to deal with Zope. Zope has an ugly, confusing and difficult UI and structure as a backend.
    • Using 3rd party products is difficult to do - there are a few different ways to get them installed, all of which take a bit of luck to get right.
    • Building custom products for Plone is not fun. You've got to deal with an archaic framework to tie in that is not well documented (there is documentation about many things, but not great documentation and there are a lot of holes in the documentation).
    Read full review
    Salesforce
    • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
    • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
    • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
    Incentivized
    Read full review
    Likelihood to Renew
    Plone
    We have critical systems running on Plone so will need it in the future.
    Free to use since its Open source, so we don't have to worry about licence costs.
    We know how to use and develop Plone and it has no limits.
    Read full review
    Salesforce
    A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
    Read full review
    Usability
    Plone
    Compared to the amount of Plone sites, users and customizations we have in our organization, the amount of support requests and training needed is really small.
    The new user interface in Plone 6 is even better, it is super fast, has lots of different blocks for enhancing the page, has flexible layout system and is easy to extend with more features.
    Read full review
    Salesforce
    The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
    lead/prospect with a potential customer to see if anyone within the team has a
    relationship with that person or the company they work for.
    Incentivized
    Read full review
    Reliability and Availability
    Plone
    Our Plone sites are very robust. We have critical systems on Plone and we have been running sites on Plone for over 20 years with very little unexpected downtime.
    Read full review
    Salesforce
    We have only had one instance where the platform went down in the time we have been using it.
    Read full review
    Performance
    Plone
    Plone is very intensive in its operations, and if not configured well it can be slow. However it is designed and built with speed in mind and with proper use of coding, templates and caching can perform extremely well under high loads. It is capable of scaling to very high load availability environments with no specific coding requirements.
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Plone
    There are not too many Plone companies in the world. But the ones who are, are high level professionals
    Read full review
    Salesforce
    They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
    Incentivized
    Read full review
    In-Person Training
    Plone
    I have been participating Plone training and the trainers have always been professional. Materials were good and the instructions clear
    Read full review
    Salesforce
    The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
    Read full review
    Online Training
    Plone
    Well organized, professional training with good materials and instructions
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Plone
    No answers on this topic
    Salesforce
    Implementation went fairly smoothly.
    Read full review
    Alternatives Considered
    Plone
    Drupal: Plone is cheaper, so with Drupal is more complex to reach the required ROI. However, Drupal has a lower learning curve WordPress: For our necessities it has a more expensive learning curve than plone. Joomla, is easier to use. However, it have some issues on security and web content where Plone is much better
    Incentivized
    Read full review
    Salesforce
    When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
    Incentivized
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    Scalability
    Plone
    Plone has no limits. We have massive sites and can run them just fine
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Plone
    • The impact Plone has had at the University of Oshkosh is as follows: this software allows student workers to learn about IT departments and CMS's in a user-friendly way. It gives many students great jobs that look great on their resumes.
    • Since there are great training manuals for Plone, there is increased employee efficient in the workplace. Training doesn't take long, and if there's ever a question, the Plone manual is a great tool to refer to.
    • If an employee using Plone quits, its easy to find someone to replace them with quick training and great resources.
    Read full review
    Salesforce
    • In my experience I see most of the retailers see better sales after moving to Demandware.
    • Site performance is really good if the application built with best practices suggested by Demandware.
    • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
    Incentivized
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