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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PrestaShop

    Score7.6 out of 10
    N/APrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full…

    $24

    per month

    Sana Commerce Cloud

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sana Commerce is an eCommerce platform that provides an integrated shopping cart software for both Microsoft Dynamics and SAP.N/A
    Pricing
    PrestaShopSana Commerce Cloud
    Editions & Modules
    PrestaShop Hosted
    $24
    per month
    PrestaShop
    Free
    Enterprise
    Custom Pricing
    Essential
    Request pricing
    per year per installation
    Pro
    Request pricing
    per year per installation
    Advanced
    Request pricing
    per year per installation
    Offerings
    Pricing Offerings
    PrestaShopSana Commerce Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPrices are in Euros.Sana's pricing model is made up of two parts. It includes: •A one-time setup fee •A monthly subscription fee, including hosting and services Sana also offers add-ons to supplement customers’ web stores, an enterprise license, or the possibility to add additional web stores (subject to pricing adjustments as needed).
    More Pricing Information
    Community Pulse
    PrestaShopSana Commerce Cloud
    Considered Both Products
    PrestaShop
    No answer on this topic
    Sana Commerce
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    71%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    PrestaShopSana Commerce Cloud
    Online Storefront
    Comparison of Online Storefront features of PrestaShop and Sana Commerce Cloud
    Feature
    PrestaShop
    7.3
    5 Ratings
    7% below category average
    Sana Commerce Cloud
    7.4
    1 Ratings
    5% below category average
    Product catalog & listings9.75 Ratings7.01 Ratings
    Product management7.75 Ratings8.01 Ratings
    Bulk product upload5.04 Ratings7.01 Ratings
    Branding5.04 Ratings8.01 Ratings
    Mobile storefront9.75 Ratings8.01 Ratings
    Product variations5.04 Ratings00 Ratings
    Website integration9.85 Ratings6.01 Ratings
    Visual customization6.04 Ratings7.01 Ratings
    CMS7.85 Ratings8.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of PrestaShop and Sana Commerce Cloud
    Feature
    PrestaShop
    6.9
    5 Ratings
    10% below category average
    Sana Commerce Cloud
    7.0
    1 Ratings
    9% below category average
    Abandoned cart recovery6.03 Ratings00 Ratings
    Checkout user experience7.95 Ratings7.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of PrestaShop and Sana Commerce Cloud
    Feature
    PrestaShop
    7.8
    5 Ratings
    7% below category average
    Sana Commerce Cloud
    8.0
    1 Ratings
    4% below category average
    eCommerce security7.85 Ratings8.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of PrestaShop and Sana Commerce Cloud
    Feature
    PrestaShop
    6.6
    12 Ratings
    15% below category average
    Sana Commerce Cloud
    7.7
    1 Ratings
    0% above category average
    Promotions & discounts7.95 Ratings8.01 Ratings
    Personalized recommendations5.14 Ratings7.01 Ratings
    SEO6.912 Ratings8.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of PrestaShop and Sana Commerce Cloud
    Feature
    PrestaShop
    9.0
    5 Ratings
    11% above category average
    Sana Commerce Cloud
    8.5
    1 Ratings
    5% above category average
    Multi-site management7.85 Ratings00 Ratings
    Order processing8.85 Ratings8.01 Ratings
    Inventory management9.65 Ratings9.01 Ratings
    Shipping10.04 Ratings8.01 Ratings
    Custom functionality8.75 Ratings9.01 Ratings
    Best Alternatives
    PrestaShopSana Commerce Cloud
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PrestaShopSana Commerce Cloud
    Likelihood to Recommend
    7.6
    (13 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    3.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PrestaShopSana Commerce Cloud
    Likelihood to Recommend
    PrestaShop
    This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
    Read full review
    Sana Commerce
    Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names). If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.
    Incentivized
    Read full review
    Pros
    PrestaShop
    • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
    • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
    • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
    Incentivized
    Read full review
    Sana Commerce
    • Quote Workflow--pretty simple and easy to understand and implement
    • Easy-to-learn admin tools
    • Very flexible/customizable initial configuration
    Incentivized
    Read full review
    Cons
    PrestaShop
    • Not a lot of free templates.
    • Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
    • Being able to change the look of your automatic emails via default settings can also be introduced.
    Incentivized
    Read full review
    Sana Commerce
    • The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
    • The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
    • You can't import SKUS to populate a landing page programmatically.
    Incentivized
    Read full review
    Likelihood to Renew
    PrestaShop
    Considering the problems we had and still have, 0.
    Read full review
    Sana Commerce
    No answers on this topic
    Usability
    PrestaShop
    The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.
    Read full review
    Sana Commerce
    No answers on this topic
    Reliability and Availability
    PrestaShop
    100s of implementation and so far no major security breaches.
    Read full review
    Sana Commerce
    No answers on this topic
    Performance
    PrestaShop
    Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.
    Read full review
    Sana Commerce
    No answers on this topic
    Support Rating
    PrestaShop
    Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
    Read full review
    Sana Commerce
    No answers on this topic
    Alternatives Considered
    PrestaShop
    It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
    Incentivized
    Read full review
    Sana Commerce
    Sana Commerce is not as robust, flexible (or expensive) as Magento but is better (and more expensive) than Shopify. It is well balanced and you can customize according to your clients' needs. They are constantly upgrading their platform so you can keep your eCommerce up to date, but you must consider an extra cost to adapt it to the latest version.
    Incentivized
    Read full review
    Scalability
    PrestaShop
    This is the best example of "If it's not broken, don't fix it!".
    Read full review
    Sana Commerce
    No answers on this topic
    Return on Investment
    PrestaShop
    • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
    • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
    • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
    Incentivized
    Read full review
    Sana Commerce
    • The ROI was 18% more than expected
    • Our traffic has increased by 250%
    • Some of our clients think our site is too complex
    Incentivized
    Read full review
    ScreenShots

    PrestaShop Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Sana Commerce Cloud Screenshots

    Screenshot of The redesigned Sana Admin's fresh new look, to make it more user-friendly.Screenshot of Customers segmentation in Sana Commerce. Customer segmentation is a marketing strategy that involves dividing a target market into subsets of customers that are similar in specific ways, for example, customers from a certain country or those customers who are essential for the business's prosperity.Screenshot of A personalized storefront with products and content tailored to the customer.Screenshot of Related products are used by Sana to add similar or substitute products like accessories or spare parts and build relationships between the related products and the original product. These product relations can be built in ERP and are used for cross- and up-selling, or they can be also used to provide alternatives in case any of these products are out of stock.Screenshot of Sana Commerce Insights (SCI) is a Sana product providing commercial insights, with extensive options and services. It is an add-on to Sana Commerce Cloud that offers a holistic overview of commercial data.Screenshot of Locations provide customers with an alternative delivery location where they can collect their orders. Instead of delivering a package to the customer’s home or business address, the customer can select a location and collect his or her order at a time that is convenient for him or her. The location can be a physical store, a warehouse, a pickup location of delivery service or any other place specified.