TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PrestaShop

    Score7.6 out of 10
    N/APrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full…

    $24

    per month

    Teamleader

    Score6 out of 10
    Small Businesses (1-50 employees)
    Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…

    $59

    2 users/month

    Pricing
    PrestaShopTeamleader
    Editions & Modules
    PrestaShop Hosted
    $24
    per month
    PrestaShop
    Free
    Enterprise
    Custom Pricing
    Projects
    $59.00
    2 users/month
    Project Management
    $59.00
    2 users/month
    Support tickets
    $59.00
    2 users/month
    Offerings
    Pricing Offerings
    PrestaShopTeamleader
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$29 2 users/month
    Additional DetailsPrices are in Euros.extra user is + $12.00/user/month
    More Pricing Information
    Community Pulse
    PrestaShopTeamleader
    Considered Both Products
    PrestaShop
    No answer on this topic
    Teamleader
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    71%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    PrestaShopTeamleader
    Online Storefront
    Comparison of Online Storefront features of PrestaShop and Teamleader
    Feature
    PrestaShop
    7.3
    5 Ratings
    7% below category average
    Teamleader
    -
    Ratings
    Product catalog & listings9.75 Ratings00 Ratings
    Product management7.75 Ratings00 Ratings
    Bulk product upload5.04 Ratings00 Ratings
    Branding5.04 Ratings00 Ratings
    Mobile storefront9.75 Ratings00 Ratings
    Product variations5.04 Ratings00 Ratings
    Website integration9.85 Ratings00 Ratings
    Visual customization6.04 Ratings00 Ratings
    CMS7.85 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of PrestaShop and Teamleader
    Feature
    PrestaShop
    6.9
    5 Ratings
    10% below category average
    Teamleader
    -
    Ratings
    Abandoned cart recovery6.03 Ratings00 Ratings
    Checkout user experience7.95 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of PrestaShop and Teamleader
    Feature
    PrestaShop
    7.8
    5 Ratings
    7% below category average
    Teamleader
    -
    Ratings
    eCommerce security7.85 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of PrestaShop and Teamleader
    Feature
    PrestaShop
    6.6
    12 Ratings
    15% below category average
    Teamleader
    -
    Ratings
    Promotions & discounts7.95 Ratings00 Ratings
    Personalized recommendations5.14 Ratings00 Ratings
    SEO6.912 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of PrestaShop and Teamleader
    Feature
    PrestaShop
    9.0
    5 Ratings
    11% above category average
    Teamleader
    -
    Ratings
    Multi-site management7.85 Ratings00 Ratings
    Order processing8.85 Ratings00 Ratings
    Inventory management9.65 Ratings00 Ratings
    Shipping10.04 Ratings00 Ratings
    Custom functionality8.75 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of PrestaShop and Teamleader
    Feature
    PrestaShop
    -
    Ratings
    Teamleader
    8.6
    2 Ratings
    9% above category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings5.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.02 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Interaction tracking00 Ratings10.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of PrestaShop and Teamleader
    Feature
    PrestaShop
    -
    Ratings
    Teamleader
    8.3
    1 Ratings
    8% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings7.01 Ratings
    Help desk management00 Ratings8.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of PrestaShop and Teamleader
    Feature
    PrestaShop
    -
    Ratings
    Teamleader
    10.0
    1 Ratings
    26% above category average
    Lead management00 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of PrestaShop and Teamleader
    Feature
    PrestaShop
    -
    Ratings
    Teamleader
    9.0
    2 Ratings
    16% above category average
    Task management00 Ratings10.02 Ratings
    Billing and invoicing management00 Ratings9.02 Ratings
    Reporting00 Ratings8.02 Ratings
    Customization
    Comparison of Customization features of PrestaShop and Teamleader
    Feature
    PrestaShop
    -
    Ratings
    Teamleader
    6.5
    1 Ratings
    16% below category average
    Custom fields00 Ratings7.01 Ratings
    Custom objects00 Ratings6.01 Ratings
    Security
    Comparison of Security features of PrestaShop and Teamleader
    Feature
    PrestaShop
    -
    Ratings
    Teamleader
    9.0
    1 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of PrestaShop and Teamleader
    Feature
    PrestaShop
    -
    Ratings
    Teamleader
    6.0
    1 Ratings
    23% below category average
    Compensation management00 Ratings6.01 Ratings
    Platform
    Comparison of Platform features of PrestaShop and Teamleader
    Feature
    PrestaShop
    -
    Ratings
    Teamleader
    10.0
    2 Ratings
    27% above category average
    Mobile access00 Ratings10.02 Ratings
    Best Alternatives
    PrestaShopTeamleader
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PrestaShopTeamleader
    Likelihood to Recommend
    7.6
    (13 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    3.0
    (1 ratings)
    8.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PrestaShopTeamleader
    Likelihood to Recommend
    PrestaShop
    This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
    Read full review
    Teamleader
    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Incentivized
    Read full review
    Pros
    PrestaShop
    • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
    • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
    • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
    Incentivized
    Read full review
    Teamleader
    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Incentivized
    Read full review
    Cons
    PrestaShop
    • Not a lot of free templates.
    • Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
    • Being able to change the look of your automatic emails via default settings can also be introduced.
    Incentivized
    Read full review
    Teamleader
    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Incentivized
    Read full review
    Likelihood to Renew
    PrestaShop
    Considering the problems we had and still have, 0.
    Read full review
    Teamleader
    No answers on this topic
    Usability
    PrestaShop
    The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.
    Read full review
    Teamleader
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Incentivized
    Read full review
    Reliability and Availability
    PrestaShop
    100s of implementation and so far no major security breaches.
    Read full review
    Teamleader
    No answers on this topic
    Performance
    PrestaShop
    Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.
    Read full review
    Teamleader
    No answers on this topic
    Support Rating
    PrestaShop
    Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
    Read full review
    Teamleader
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Incentivized
    Read full review
    Alternatives Considered
    PrestaShop
    It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
    Incentivized
    Read full review
    Teamleader
    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Incentivized
    Read full review
    Scalability
    PrestaShop
    This is the best example of "If it's not broken, don't fix it!".
    Read full review
    Teamleader
    No answers on this topic
    Return on Investment
    PrestaShop
    • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
    • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
    • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
    Incentivized
    Read full review
    Teamleader
    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Incentivized
    Read full review
    ScreenShots

    PrestaShop Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Teamleader Screenshots

    Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices