Likelihood to Recommend Camunda Platform is well suited for scenarios where there are different stages in a business flow and the flow is driven by user action at each stage. For example placing of an order on an ecommerce platform. Depending on whether user was able to make the payment or not the workflow would go to dispatch or retry stage. Now the retry stage would trigger further actions like sending follow up emails etc. Likewise, dispatch stage would have a different set of actions. Since every order is important and we need to know where it stands, using Camunda Platform is imperative. Camunda Platform might not be a right choice where just a one off thing needs to be done. For example, uploading of product information by user or periodic processing of heavy images by a worker. These are all either one step processes or periodic automated processes where we can track the status without using a business modeler like Camunda Platform.
Read full review I loved it. You will not get an easier interface. You can develop workflow processes in a simple way, one which allows anyone to understand what you are trying to accomplish; however, you will get into some issues if your employees are scared of coding (when you get to the advanced features). For some, this will never be an issue as the knowledge you need is very basic. But for the school I was working with, it would have stopped them cold
Read full review Pros Asynchronous functionality of Camunda Platform and different types of gateways. Read full review We can write PHP and Javascript code to handle the way the ProcessMaker does. It makes the ProcessMaker more flexible to meet our requests on our workflow. The Processmaker provides a What-You-See-Is-What-You-Get flowchart design tool, we can draw our process very easy like Visio. And, We can use the flowchart to implement our workflow. Also, the Dynaform, the electronic form function of Processmaker, is WYSIWYG form design tool, help us design forms participated in the process. Read full review Cons Camunda expects that you will develop your own user interfaces. This is either a benefit or a barrier depending on your perspective on packaged UI. As an open source vendor, Camunda is under-covered in analyst reports. Read full review I am still not able to achieve complicated workflows. May be a developer to create a plugin is required. The UI can be more attractive and colourful. Read full review Support Rating Camunda provides pretty standard product support offerings.
Read full review Alternatives Considered Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
Read full review Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive.
KiSSFLOW ,
Blueworks Live , and Bizagi, being the most relevant and
ADONIS , to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
Read full review Return on Investment The positive impact is that we are able to ensure the business process is being followed and that results in orders getting processed successfully leading to customer satisfaction and revenue Another positive impact is that we are able to track any anomalies and any errors in the order flow and retry them so that users don't have a negative experience. A negative point is that it is an overhead to maintain so there is significant engineering effort getting invested there Read full review This would have been the easiest program to implement. It would have been the quickest, and the one that most of the employees would have been able to master. That alone would have saved countless dollars in time investment. Unfortunately, the environment doesn't support knowledge of coding. So, they would never be able to advance further than a certain degree before having to bring someone else in again. It would have saved money at first, but then would have ended up costing in the long run. Read full review ScreenShots