Likelihood to Recommend Procore is well suited when there is an office staff to manage the application, if a company existed without an office staff then the field crews would have to maintain Procore. This could cause more problems than is solves. Otherwise having the ability to pick & choose different modules to suit our use cases is ideal
Read full review It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
Read full review Pros Submittals, Easily able to track and keep a running record of documentation. RFI's ability to track costs and impacts to the project in one useful tool. Keeping all items for a job in one location. I love that Procore is my one-stop shopping for all items related to my project. Read full review Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report. It's so easy use & maintain. Support team is really impressive, seem to know their product. Reporting is a breeze. Read full review Cons Downloading drawing sets sometimes involves an extra step that holds up the process The dashboard is simplistic to the point that I don't feel like I am getting enough information about a specific project from the get-go Granting access to a project on Procore is not very straightforward as a consultant- restrictions sometimes cause hold-ups Read full review Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis. Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it. There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved. Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths. Read full review Likelihood to Renew We will undoubtedly renew Procore as it has proven itself to be a means to better track and improve upon our efficiency and communications between job sites and their project managers as well as all other departments. Procore has made an incredible impact on how we, as a company, do our job on all levels; it is one of our most powerful and effective resources.
Read full review Usability 90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly
Read full review Reliability and Availability If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.
Read full review Performance For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.
Read full review Support Rating General Support for Project Management and Financials is consistent. The ERP support is never consistent and I do end up at times in a black hole. I have to continually reach out to get the issue resolved or get an update. The ERP support needs more of Procore's attention
Read full review In-Person Training Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.
Read full review Online Training Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.
Read full review Implementation Rating Iron out your cost code list in your accounting software before you link with Procore. Once the link is established that list is more or less permanent. Review the permission matrix carefully. It controls so much. You want to ensure the information provided to your users adequate but you also want to protect your sensitive data. Procore Financials are organized in a total contract value style. Any markup or Profit will need to be sent somewhere on your budget. This may be significantly different than the Cost budgeting that many contractors do
Read full review Alternatives Considered Procore has a clearer user interface and a wider variety of tools than any program I've used. Procore also lives up to their name in terms of helpful and fast customer service. There is always a Procore rep. that is available to contact, making any problems just a mini hurdle.
Read full review We used to track time on
JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from
JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
Read full review Scalability once in awhile Procore is down for a period of time, its frustrating when it happens but doesn't tend to last long.
Read full review Return on Investment The Procore service impacts on construction projects are effective and reliable on production acceleration. The collaboration is stable and easy files access and uploading of engineering drawings and plans is excellent. New project planning and project financial data management on Procore functions are excellent. Read full review No negative; we just use it for timesheets. Read full review ScreenShots