Bergolla Procore
Updated December 13, 2019

Bergolla Procore

Phillip Li | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management
  • Construction Financials

Overall Satisfaction with Procore

Bergolla is an acoustical ceiling subcontractor. We have customized Procore to work for us. We developed a numbering system that allows us to search and filter our bids. Even though we are a subcontractor and don't have subs working for us, all of our employees need to have access to documentation on jobs. Also, we all use Procore to produce daily reports and pictures. Procore has become indispensable.
  • Document storage is completely organized.
  • Procore allows us to customize our search and filtering for jobs.
  • I would like to see more customizing/flexibility on the Project home page.
  • Difficult to put a number on it. We are very statistically driven so having Procore to analyze financials makes my job very efficient.
Yes. My field people enter daily logs directly on the App. This has reduced the amount of time our office needs to input that information.
It hasn't gotten to that point yet.
The only other product that we have used is Excel. Honestly, it does not even compare.
  • Ensure information is accessible and up to date
  • Document job site conditions
  • Report on incidents and inspections
  • Streamline financial reporting
  • Simplify employee time tracking
1. Allows job site reporting and pictures.
2. Helps with our employee payroll.
3. Provides real-time financial reports.
Yes, we have. Our office prepares all of the preconstruction documents, and our field crews have unlimited access to all of that information. We can easily communicate with our field at all times.
Procore is fantastic for job costing. It gives you a snapshot of how well the jobs are performing. We've become so use to Procore that I can't see working without it.

Procore Feature Ratings

Plan distribution & viewing
Plan markups & sharing
Not Rated
Document sharing
Issue tracking & punchlists
Not Rated
Photo documentation
Jobsite reports
RFI tools
Not Rated
Collaboration & approvals
Not Rated
Mobile app

Using Procore

18 - Project Manager, Project coordinator, asst project manager use it for all of their functions. Daily reports, prime contracts, Preconstruction, post construction warranty functions.
Estimator uses the ITB and Bidding functions to store Bid proposals and associated documents.
Installers use Procore to upload pictures and daily reports.
1 - Our Procore support person needs to have computer skills to match trouble shooting and innovation skills to use the different functions offered.
  • estimate documents all get stored by job in Procore
  • Daily work reporting is available and required by all field installers
  • We have 4 stages to every job. Under Project Name we established a naming system starting with ITB, DD, P and C to identify the different stages. This also allows us to filter and bring up the jobs we are searching for.
  • We are incorporating all of the financial features in order to analyze real time numbers. This tool will allow the company to grow seamlessly.
Procore has become an indispensable system that our company needs. Being able to store documents, access and organize jobs in their different stages, make daily reports, monitor financials are all vital elements of our company.

Evaluating Procore and Competitors

Yes - Bergolla was using spreadsheets prior. The change was needed and overdue to a more enhanced system.
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Existing Relationship with the Vendor
Product features. Procore is a very powerful tool
I don't think I would have changed much. Maybe I would have searched other products a little more. Since then I have not found another product more powerful.

Procore Implementation

You will require help to implement. Either in house or outside help.
Change management was minimal - We purchased an existing business an implemented Procore form day 1. Change management was minimal
  • Most if the issues were internal, as we were trying to implement our business into Procore's system

Procore Training

It's easy to learn if you are computer savvy. Otherwise you need help.

Configuring Procore

Procore has just about every aspect covered in the construction business. However sometimes it's necessary to customize certain areas that Procore is not always friendly for.
I am not the expert but using the filters for project names and numbers is a very good tool.
Some - we have done small customizations to the interface - We are a subcontractor so we have needed to create stages in order to avoid a large number of jobs. This has allowed us to separate the different stages and monitor status.
No - we have not done any custom code

Procore Support

Procore support has always been spot on without issue. They reply to issues quickly and follow up. There are no complaints.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - Our in house Procore support person is well versed in Procore.
Yes - It was a glitch that ultimately they are going to fix but not at the moment of my inquiry. Although it was not fixed in a timely manner it was addressed quickly and I'm sure they will resolve it.
When we had to renew, Jason was patient and was able to accommodate our needs and provide us with a good price. He gave me his cel number and stayed in contact with me even outside office hours.

Using Procore

For a computer literate person it's fine. But it can prove to be a little tougher for someone without computer skills. That can be said about most software though.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Filtering job names, types and stages by projects or financial views
  • accessing preconstruction documents
  • To make system changes and customize can be cumbersome and requires some tech savy
Yes - All of my field personnel use it.

Procore Reliability

You can use Procore to any level of business. I work with much larger companies that use Procore at a much higher level and very effectively
I have access to Procore 24/7 and haven't had issues of down time.
For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.

Integrating Procore

  • None at this time
  • Quickbooks
I believe they do but we not gotten this far yet.
  • File import/export
Be patient and find the right tools to your application.
It's not easy to integrate because there is a learning curve. Once it's learned, it's easy to operate.

Relationship with Procore Technologies

Procore is extremely customer first. They are always available and responsive.
Any issues that we have had have always been resolved after the sale.
Pricing and data limits.