Progress Sitefinity vs. Salesforce Experience Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Progress Sitefinity
Score 7.7 out of 10
N/A
Progress Sitefinity is a content management and customer analytics platform. It supports content management, tailored marketing, multi-channel management, and ecommerce sites.N/A
Salesforce Experience Cloud
Score 8.4 out of 10
N/A
Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A
Pricing
Progress SitefinitySalesforce Experience Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Progress SitefinitySalesforce Experience Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Progress SitefinitySalesforce Experience Cloud
Considered Both Products
Progress Sitefinity
Chose Progress Sitefinity
It stacks up very well and in many areas is a lot easier to use and develop.
Salesforce Experience Cloud

No answer on this topic

Top Pros
Top Cons
Features
Progress SitefinitySalesforce Experience Cloud
Security
Comparison of Security features of Product A and Product B
Progress Sitefinity
8.1
163 Ratings
1% above category average
Salesforce Experience Cloud
10.0
1 Ratings
22% above category average
Role-based user permissions8.1163 Ratings10.01 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Progress Sitefinity
8.1
144 Ratings
0% above category average
Salesforce Experience Cloud
10.0
1 Ratings
21% above category average
API8.1137 Ratings10.01 Ratings
Internationalization / multi-language8.1106 Ratings10.01 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Progress Sitefinity
8.0
170 Ratings
5% above category average
Salesforce Experience Cloud
9.3
1 Ratings
20% above category average
WYSIWYG editor8.1160 Ratings8.01 Ratings
Code quality / cleanliness8.0151 Ratings10.01 Ratings
Admin section8.0168 Ratings10.01 Ratings
Page templates8.1164 Ratings10.01 Ratings
Library of website themes8.0104 Ratings8.01 Ratings
Mobile optimization / responsive design8.0155 Ratings10.01 Ratings
Publishing workflow8.1152 Ratings10.01 Ratings
Form generator8.0140 Ratings8.01 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Progress Sitefinity
8.0
164 Ratings
12% above category average
Salesforce Experience Cloud
8.6
1 Ratings
19% above category average
Content taxonomy8.1157 Ratings9.01 Ratings
SEO support8.1151 Ratings8.01 Ratings
Bulk management8.0122 Ratings8.01 Ratings
Availability / breadth of extensions8.0130 Ratings8.01 Ratings
Community / comment management8.0121 Ratings10.01 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
Progress Sitefinity
-
Ratings
Salesforce Experience Cloud
8.0
1 Ratings
10% below category average
Conversion tracking00 Ratings8.01 Ratings
Test reporting00 Ratings8.01 Ratings
Funnel Analysis00 Ratings8.01 Ratings
User Segmentation00 Ratings8.01 Ratings
Digital Experience Platform
Comparison of Digital Experience Platform features of Product A and Product B
Progress Sitefinity
-
Ratings
Salesforce Experience Cloud
10.0
1 Ratings
3% above category average
Campaign management00 Ratings10.01 Ratings
Cloud enablement00 Ratings10.01 Ratings
Content aggregation00 Ratings10.01 Ratings
Content classification00 Ratings10.01 Ratings
Multi-channel content personalization00 Ratings10.01 Ratings
Customer data analytics00 Ratings10.01 Ratings
DXP Third-Party Integrations00 Ratings10.01 Ratings
Multi-website management00 Ratings10.01 Ratings
Digital asset management00 Ratings10.01 Ratings
Editorial workflows and task management00 Ratings10.01 Ratings
Best Alternatives
Progress SitefinitySalesforce Experience Cloud
Small Businesses
Kentico Xperience
Kentico Xperience
Score 7.2 out of 10
Kentico Xperience
Kentico Xperience
Score 7.2 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
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User Ratings
Progress SitefinitySalesforce Experience Cloud
Likelihood to Recommend
7.1
(171 ratings)
9.9
(52 ratings)
Likelihood to Renew
7.2
(7 ratings)
-
(0 ratings)
Usability
8.9
(10 ratings)
9.4
(4 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
5.5
(1 ratings)
9.1
(5 ratings)
Support Rating
9.0
(7 ratings)
7.7
(17 ratings)
Implementation Rating
4.6
(4 ratings)
-
(0 ratings)
Configurability
5.5
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.4
(4 ratings)
Product Scalability
4.5
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.4
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(1 ratings)
-
(0 ratings)
User Testimonials
Progress SitefinitySalesforce Experience Cloud
Likelihood to Recommend
Progress Software Corporation
Progress Sitefinity remains a little heavyweight for sites that require basic text content, or a limited number of pages. However, its flexibility (including the range of different content types if supports) make it a good choice for any organization requiring advanced content management capabilities at an affordable price.
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Salesforce
Salesforce Experience Cloud is well-suited for organizations that have clients who periodically or routinely need to access historical data or documents. The product also offers an exceptionally effective tool to engage with customers around support/service issues and the entire Case management functionality built into the Salesforce platform. The product might be less well-suited in environments where there is exceptionally high staff turnover within customer accounts, or where there is a substantial lack of very basic computer skills.
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Pros
Progress Software Corporation
  • 'Low-code structured content' (dynamic content types) is one of Sitefinity's most powerful features that allows you to structure content according to business needs, while at the same time dampening editorial freedom to ensure accessibility, meta enhancement, SEO and API consumption can be achieved.
  • Sitefinity's content provider model allows us to flexibly (by means of admin interface) easily aggregate or separate content sharing within a multi-site instance.
  • This proofs particularly powerful in emerging situations where there suddenly is a demand for content sharing across countries or regions.
  • Adaptability at its core.
  • While there's never a perfect fit for everything, it allows for easy code customization and extension being a .NET application at heart. Giving it a corporate edge over other custom solutions, whether it is on the development side or deployment side (on premise, IaaS or Azure DevOps Paas). And it has enabled us to put the system to use in its core feature - which is to manage content, where on other occasions we were able to take full advantage of its features such as A/B testing and personalization.
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Salesforce
  • Complete integration with the Salesforce ecosystem. Data displayed in your Community portal reflects records from a Sales Cloud organization
  • Highly customizable. A Community Cloud portal can be totally customized both visually and with different funcionalities with little to no coding skills required
Read full review
Cons
Progress Software Corporation
  • Diagram or illustrate more use cases for server setups, and managing of upgrades.
  • I'd like to see the ability to synchronize from one server to multiple others at once.
  • Implementation assistance as part of the purchase rather than farming out to 3rd party, although they did answer every question we asked in order to determine our best architecture setup.
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Salesforce
  • The documentation for implementing Experience Cloud can be a bit confusing as their rebranding hasn't made it's way into all articles, resulting in different terminology being used to refer to the same thing
  • Some things are not as intuitive regarding their customizability, so there's a bit of a learning curve (i.e. Lightning apps can't be used to customize layouts in Experience Cloud)
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Likelihood to Renew
Progress Software Corporation
Pricing makes this a no brainer. Not the best CMS, but with work arounds and some fumbling around we are able to make it do what we want it to do
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Salesforce
No answers on this topic
Usability
Progress Software Corporation
Very big fan of this CMS, as it allows scalability, performance, and everything else. The support is great whenever we need it. As a marketer, the digital/marketing side of things is very easy to use and we've seen strong results from an SEO and marketing perspective. I can't speak to the developer/creative side too much, but in talking with these teams, they do recommend the tool as well.
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Salesforce
Usability is pretty streamlined, especially if you're familiar with other Salesforce products, but even if not, take it from me, as I just entered the technological space about two years ago, that this product is pretty simple to learn. You don't have to jump in with your head underwater. Small wins and learnings along the way are what foster long-term understandings and enable your evolution alongside the product. I definitely recommend Salesforce Trailhead along with it
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Reliability and Availability
Progress Software Corporation
Has been solid for us on availability
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Salesforce
No answers on this topic
Performance
Progress Software Corporation
A bit sluggish sometimes as the compiler works.
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Salesforce
It's delivered on our original requirements and we've found ways to grow its usage. We continue to build on our original success and we can report our data out to leadership to show a true return on investment which is great for growing support and expanding uses for the system.
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Support Rating
Progress Software Corporation
Support can be pretty good, even though, depending on the level of licensing, it can take longer to hear back from their team. They do have a phone option, which works well. Overall, they are knowledgeable, and helpful when needed. At times, support is able to access the system directly and troubleshoot critical items when needed.
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Salesforce
We have weekly calls with our Salesforce reps. They bring new ideas to the table and help with taxonomy builds. They have also answered many questions and connected us to the right people for us to grow our knowledge and utilization of the platform. They are a good partner overall in comparison.
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Implementation Rating
Progress Software Corporation
N/A - I was not part of the implementation team. We have had this internally for over 5 years. Based on my experience, ensure that you have documentation on the initial implementation and subsequent upgrades. I would also recommend to have all the documentation on how and why the system was implemented the way it was
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Salesforce
No answers on this topic
Alternatives Considered
Progress Software Corporation
It is hands down just easier for our customers to use. The interface and the page builder experience is much better than what we have used in the past and has many enterprise features even in the lower price-point
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Salesforce
I have used Datatel/Colleague/Recruiter before. There were issues because only one person at the institution was able to have the student's record open at a time. This was problematic when collaboration between departments was necessary especially in the case of admissions, financial aid, and registration. We also had to do our work and then log out before asking a questions of another department. Sometimes simultaneous use was necessary. However, this was years ago and they may have since updated the program.
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Scalability
Progress Software Corporation
Seems pretty scalable.
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Salesforce
No answers on this topic
Return on Investment
Progress Software Corporation
  • Sitefinity has reduced the amount of time it takes to edit and publish content, which has enabled us to get information out more quickly.
  • Sitefinity allowed us to establish a consistent and modern brand identity and apply it across multiple websites.
Read full review
Salesforce
  • Improved online admission application completion rates from mid-60%s to mid-80%s.
  • Positive user experience from start-to-finish to leverage one data system for all prospective student data
  • Fewer data integrations transforming and loading sensitive student data by leveraging Salesforce Community Cloud to access already existing data
Read full review
ScreenShots

Progress Sitefinity Screenshots

Screenshot of Engage your audience with thoughtful, relevant content. Your marketing team can create and manage content faster and easier than ever before with inline drag-and-drop editing, requiring no help from your web team.Screenshot of Create a truly global solution that provides consistent experiences and unmatched performance across brands, regions and languages. Reduce maintenance and hosting infrastructure by managing multiple websites from a single platform. Reduce time to market and deploy changes faster with content and code synchronization between websites and environments.Screenshot of Increase revenue with a personalized, connected experience between your website and online store. Easily manage your product catalogs, price lists, shopping cart and checkout process. Connect to cloud services for accurate real-time tax and shipping rates. Integrate with your ERP and other business systems to improve and automate inventory management, order fulfillment and customer support throughout the product lifecycle.Screenshot of Increase conversions and generate more leads with 1:1 conversations with your customers. Create, preview and deliver personalized experiences at a massive scale with amazingly easy to use tools. Analyze and optimize the experience with the help of contextual analytics and A/B testing solutions.Screenshot of Analyze cross-channel data to get a detailed view of content and campaign performance. Gather data on visitors and build persona segments and track their behavior on your site. Get ML-driven recommendations for the next best update to introduce into your journey.