Likelihood to Recommend We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
Read full review There have been lots of times when we need to add a new habit into our daily work routines, and having the option to do so in the To-Doist app on the very first screen is incredibly helpful. It's a good reminder, and I believe that professionals who truly appreciate and properly value the implementation of good habits would be very grateful for this feature. It's also a time saver because you don't have to manually type it in every day/week / etc.
Read full review Pros Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects. Time and expense entry is intuitive and quick for our staff. Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden. Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system! Read full review Free plan offers two viewing options and 4 color themes; paid plans offer more Can integrate with Google Calendar, IFTTT, and Zapier apps Viewing format is pretty uncomplicated, including sidebar, easy on the eyes Importable and exportable data, emails Optional beta testing opportunities (can opt in/opt out at any time) Read full review Cons Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business. Read full review The Todoist application now works almost identically across all platforms. There is a minor improvement that I would like to see on iOS and that is the ability to show task count by custom filter. In Board view, I want to be able to easily add sub-tasks to a parent task. Besides those two minor improvements, I am extremely happy with the application. Read full review Likelihood to Renew We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
Read full review Usability Desktop interface feels complex to new users.
Read full review Excellent features and concept, simple implementation, but the software is not very clear in training new users and communicating features. The occasional unexplained crash or freeze is not handled gracefully by the desktop software, requiring either the user or tech support to manually restart.
Read full review Reliability and Availability In 5 years of use we have never experienced an unscheduled outage.
Read full review Support Rating I've used Todoist for about three years now and I haven't needed to contact support, which I'm considering a 10 out of 10. Honestly, their platform is so easy to use that I never had to look up a knowledge base or forum to be able to do what I wanted in Todoist. So I'm not sure what their support system looks like or how it works, but I do know that if I haven't needed support, that's also a good sign!
Read full review Alternatives Considered We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
Read full review [Todoist: To-Do List & Task Manager] is significantly simpler and cheaper than most of the alternatives and doesn't complicate the management of tasks with a plethora of unnecessary features. While all the alternatives have strong feature sets, what Todoist does better than any of them is manage tasks, in theory the central point of them all.
Read full review Return on Investment Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects. Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload Project proposals were more realistic because they were driven by real data. Decision making overall for the department became more efficient and effective Read full review Location-based reminders ensured that my staff didn't miss things when they went onsite with a customer. This has led to renewals on a regular basis. Sharing of task visibility for managers with their direct reports has enhanced 1-on-1 meetings and ensured that field coaches kept focused The cost of Todoist vs. the value it creates is a huge selling point for the software. For the price per user, I've found nothing that even comes close! Read full review ScreenShots Projector PSA Screenshots