Provide Support Live Chat vs. Smith.ai Live Website Chat
Provide Support Live Chat vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Provide Support Live Chat | N/A | Provide Support has been a live chat and website monitoring software provider since 2003. The vendor says more than 30000 customers use their live help software globally. The vendor also says they are serving businesses and organizations from a variety of industries such as E-Commerce, Travel, Tourism & Hospitality, Auto Sales, Car Rental, Consulting, Insurance, Financial, Government, Real Estate, Web Design and Development, Web Hosting, Education, and Pharmacy. | $24 per month | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
Provide Support Live Chat | Smith.ai Live Website Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Provide Support Live Chat is offered as a SaaS. The price depends on the number of required operator profiles and chosen billing period. The more profiles and the longer billing period, the less price per 1 operator profile per month. Small Business package (1 operator) - $13/month if billed annually or $24 if billed monthly. Corporate Plan (3 operators) - $25.80/month if billed annually or $53 if billed monthly. Enterprise Plan (10 operators) - $59.40/month if billed annually or $108 if billed monthly. | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
Provide Support Live Chat | Smith.ai Live Website Chat | |
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Provide Support Live Chat | Smith.ai Live Website Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Provide Support Live Chat | Smith.ai Live Website Chat | |
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Likelihood to Recommend | 9.7 (3 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | 9.7 (3 ratings) | 9.0 (14 ratings) |
Provide Support Live Chat | Smith.ai Live Website Chat | |
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Likelihood to Recommend | Provide Support Live Chat | Smith.ai |
Pros | Provide Support Live Chat | Smith.ai |
Cons | Provide Support Live Chat | Smith.ai |
Usability | Provide Support Live Chat No answers on this topic | Smith.ai |
Support Rating | Provide Support Live Chat | Smith.ai |
Alternatives Considered | Provide Support Live Chat | Smith.ai |
Return on Investment | Provide Support Live Chat | Smith.ai |
ScreenShots | Provide Support Live Chat Screenshots | Smith.ai Live Website Chat Screenshots |