Provide Support Live Chat vs. Sprinklr Service
Provide Support Live Chat vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Provide Support Live Chat | N/A | Provide Support has been a live chat and website monitoring software provider since 2003. The vendor says more than 30000 customers use their live help software globally. The vendor also says they are serving businesses and organizations from a variety of industries such as E-Commerce, Travel, Tourism & Hospitality, Auto Sales, Car Rental, Consulting, Insurance, Financial, Government, Real Estate, Web Design and Development, Web Hosting, Education, and Pharmacy. | $24 per month | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.… | $249 per month per seat |
Provide Support Live Chat | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Provide Support Live Chat is offered as a SaaS. The price depends on the number of required operator profiles and chosen billing period. The more profiles and the longer billing period, the less price per 1 operator profile per month. Small Business package (1 operator) - $13/month if billed annually or $24 if billed monthly. Corporate Plan (3 operators) - $25.80/month if billed annually or $53 if billed monthly. Enterprise Plan (10 operators) - $59.40/month if billed annually or $108 if billed monthly. | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Provide Support Live Chat | Sprinklr Service | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Provide Support Live Chat | Sprinklr Service | |
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Small Businesses | Gist Score 9.6 out of 10 | Bright Pattern Contact Center Score 9.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 9.8 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Provide Support Live Chat | Sprinklr Service | |
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Likelihood to Recommend | 9.7 (3 ratings) | 8.2 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | 9.7 (3 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Provide Support Live Chat | Sprinklr Service | |
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Likelihood to Recommend | Provide Support Live Chat | Sprinklr |
Pros | Provide Support Live Chat | Sprinklr |
Cons | Provide Support Live Chat | Sprinklr |
Likelihood to Renew | Provide Support Live Chat No answers on this topic | Sprinklr |
Usability | Provide Support Live Chat No answers on this topic | Sprinklr |
Reliability and Availability | Provide Support Live Chat No answers on this topic | Sprinklr |
Performance | Provide Support Live Chat No answers on this topic | Sprinklr |
Support Rating | Provide Support Live Chat | Sprinklr |
In-Person Training | Provide Support Live Chat No answers on this topic | Sprinklr |
Implementation Rating | Provide Support Live Chat No answers on this topic | Sprinklr |
Alternatives Considered | Provide Support Live Chat | Sprinklr |
Return on Investment | Provide Support Live Chat | Sprinklr |
ScreenShots | Provide Support Live Chat Screenshots |