Pure Storage FlashArray vs. Synology DiskStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pure Storage FlashArray
Score 9.4 out of 10
N/A
Pure Storage in Mountain View, California offers all-flash array data storage promising affordability, high availability, and consistent performance.N/A
DiskStation
Score 8.9 out of 10
N/A
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
Pricing
Pure Storage FlashArraySynology DiskStation
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Pure Storage FlashArrayDiskStation
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Pure Storage FlashArraySynology DiskStation
Considered Both Products
Pure Storage FlashArray
Chose Pure Storage FlashArray
Although more expensive, the FlashArray's performance, dedupe, simplicity of configuration, and support all blow the other arrays out of the water.
I have had nothing but pleasant experiences with the techs at Pure Storage, and they've been plenty helpful and supportive (both …
DiskStation

No answer on this topic

Top Pros
Top Cons
Features
Pure Storage FlashArraySynology DiskStation
Enterprise Flash Array Storage
Comparison of Enterprise Flash Array Storage features of Product A and Product B
Pure Storage FlashArray
9.3
154 Ratings
2% above category average
Synology DiskStation
-
Ratings
Flash Array Performance10.0154 Ratings00 Ratings
Flash Array Integration9.0144 Ratings00 Ratings
Data Compression8.0153 Ratings00 Ratings
Non-Intrusive Upgrades10.0148 Ratings00 Ratings
Simplicity10.0154 Ratings00 Ratings
Power Savings9.0131 Ratings00 Ratings
Best Alternatives
Pure Storage FlashArraySynology DiskStation
Small Businesses

No answers on this topic

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Medium-sized Companies
Dell Compellent (discontinued)
Dell Compellent (discontinued)
Score 9.1 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 9.6 out of 10
Enterprises
Dell VMAX
Dell VMAX
Score 9.7 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pure Storage FlashArraySynology DiskStation
Likelihood to Recommend
10.0
(207 ratings)
8.5
(23 ratings)
Likelihood to Renew
9.1
(25 ratings)
10.0
(2 ratings)
Usability
9.1
(16 ratings)
10.0
(2 ratings)
Availability
9.1
(5 ratings)
-
(0 ratings)
Performance
8.8
(5 ratings)
-
(0 ratings)
Support Rating
9.3
(75 ratings)
9.7
(7 ratings)
In-Person Training
8.8
(3 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(6 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(3 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(5 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(5 ratings)
-
(0 ratings)
User Testimonials
Pure Storage FlashArraySynology DiskStation
Likelihood to Recommend
Pure Storage
When you need speed, it's FAST, especially for MS SQL databases. If you are having bottlenecks, you can spend your time finding it in the code because it's not Pure Storage. Love the data reduction and duplication. We can store so much more on this unit than the base physical size. Love the data snapshots. When you need to complete copy your entire environment for testing etc. Nothing is easier, a few clicks and you are done. Extremely helpful for testing and training.
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Synology
The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
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Pros
Pure Storage
  • The Pure Array does data reduction particularly well. We've seen a 7x reduction on some of our volumes.
  • It is easy to get used to the system after coming from other storage arrays.
  • It has some welcome additions such as a smartphone app that makes it easier to view your cases, etc.
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Synology
  • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
  • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
  • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
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Cons
Pure Storage
  • Reporting is too general. Being a tech nerd, I want to be able to see the nitty-gritty details. I also need to be able to define canned sets of reports for problem application systems.
  • Pricing is a bit higher then some of their direct competitors .
  • Seriously, I have nothing else.
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Synology
  • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
  • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
  • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
  • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
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Likelihood to Renew
Pure Storage
It has so far been a very fast and stable product. We have had wonderful support when we have needed it and the account manager and engineer attached to our organization have been very responsive with any questions and concerns we have had.
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Synology
It provides us with great ROI compared with other solutions. It is also a versatile product, having NAS and SAN product lines depending on the business requirement. Furthermore, the implementation of dual controller lines would allow us to consider it for more critical applications to supplement the more enterprise-level SAN solution. It also is a wonderful backup solution, having all the applications available after purchase of the appliance without the further need to purchase additional software or licensing.
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Usability
Pure Storage
The install went smoothly, and the engineer explained every step along the way. The next couple of days he checked in to make sure that migration was running as planned. The user interface is designed with usability in mind. You don't need a dedicated "Storage Silo" to manage this product. For smaller IT departments that need to support many different workloads, this could not be a better feature
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Synology
The Synology DiskStation is fairly easy to use, but maybe a challenge for those who not super IT savvy. With some trial and error, you can pretty much figure out how to configure the NAS the way you want it configured. I would say it is easy to use once it is set up and maintaining the device is likewise pretty straightforward as well.
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Reliability and Availability
Pure Storage
We have never had an outage with Purestorage. Yes we have had 2 drives go out but replacements were installed so fast there wasn't any issues. We have had a NVRAM module replaced but were noticed from Pure they were sending a replacement because they were predicting a failure so pure was proactive preventing any issues. Knowing Pure is monitoring our device 24x7 gives us peace of mind.
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Synology
No answers on this topic
Performance
Pure Storage
The corporation has a very diverse data load and when we migrate from a hybrid storage to pure all-flash, significant gains have already been observed. Latency always remains below 1 ms regardless of the load and volumetry used. Application performance also depends heavily on whether or not the code is more permormatic and network access infrastructure. The product has been meeting expectations
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Synology
No answers on this topic
Support Rating
Pure Storage
Pure Support is timely and communicative. They are always ready to assist and very skilled at what they do, no matter the time of day. Even at 12:10 a.m. on New Years Day when your array has a hiccup that causes some errors in your environment, they will be on the phone with you in an instant. If they are unable to determine the cause right away, because things appear to be normal, they will take your environment's configuration, lab it up in their support environment and then research until they figure out what caused the problem. Even if it takes 3 months. True story.
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Synology
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
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In-Person Training
Pure Storage
Excellent training and really you don't need that much. We received training at the Pure offices and also on site when the product was installed. Simple things like how to login to the GUI interface, how to setup users, how to create volume and mount it. How to make a snapshot, how to copy it and mount it. Really is pretty self explanatory on how to do things with the GUI interface. We were expecting complicated base on other vendor products, we got super simple.
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Synology
No answers on this topic
Online Training
Pure Storage
Great videos and documentation. There is a common theme with PureStorage, "Keep it elegantly simple". They have great support network and great support user groups. Documentation has been very helpful with providing auditors with methods and procedures on security and other ways the product works. Great documentation on setting PureStorage to be the most effective with VM's, SQL Server, and other products.
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Synology
No answers on this topic
Implementation Rating
Pure Storage
The install was very quick. The engineer that Pure sent said that if we started by 10 am we would be done by lunchtime, and he was not kidding.
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Synology
No answers on this topic
Alternatives Considered
Pure Storage
Pure Storage FlashArray came up as being the most cost-effective of the lot plus the extras added like call-home support were very welcome. The competitors' options were a lot more expensive and the call-home support added a lot more to the already high costs.
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Synology
Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
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Scalability
Pure Storage
The product suite scales well and the FA in particular can service any need for all but the most demanding file protocol environments
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Synology
No answers on this topic
Return on Investment
Pure Storage
  • Thanks to the deduplication that is built into the product we are seeing great reduction in total space required by consolidating similar data types on the same array.
  • Our users are very pleased with the performance.
  • The replication allowed us to move our workload from to another data center with minimal downtime.
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Synology
  • It has helped us go from printing things out to file them away to going 100% digital with our files and documents because we have a secure place to save stuff.
  • We are organized. I can't really put a value or number to how amazing this is for us, but when we deal with so many documents and files it can be so hard to keep things organized, but with Synology DiskStation, we have all our files in specific places and it helps us stay organized and definitely saves time because things are so easy to find.
  • One negative thing has been that our Synology DiskStation relies on us either being plugged into the network in the office or having a strong internet connection at home. With the pandemic and everyone working from home, we have had "outages" where we were not able to sync our data, and things were lost and we had to start over.
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ScreenShots