QEvalPro vs. Talkdesk
QEvalPro vs. Talkdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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QEvalPro | N/A | QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is a Call Center Call Monitoring Software designed to play a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer… | N/A | |
Talkdesk | N/A | Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications. | $85 per month per user |
QEvalPro | Talkdesk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $30 per user | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
QEvalPro | Talkdesk | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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QEvalPro | Talkdesk | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
QEvalPro | Talkdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (448 ratings) |
Likelihood to Renew | - (0 ratings) | 8.7 (36 ratings) |
Usability | - (0 ratings) | 8.6 (264 ratings) |
Availability | - (0 ratings) | 9.8 (6 ratings) |
Performance | - (0 ratings) | 10.0 (5 ratings) |
Support Rating | - (0 ratings) | 8.6 (130 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.4 (4 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (205 ratings) |
Configurability | - (0 ratings) | 10.0 (6 ratings) |
Product Scalability | - (0 ratings) | 10.0 (6 ratings) |
Vendor post-sale | - (0 ratings) | 10.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 10.0 (2 ratings) |
QEvalPro | Talkdesk | |
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Likelihood to Recommend | Etech Global Services No answers on this topic | Talkdesk |
Pros | Etech Global Services No answers on this topic | Talkdesk |
Cons | Etech Global Services No answers on this topic | Talkdesk |
Likelihood to Renew | Etech Global Services No answers on this topic | Talkdesk |
Usability | Etech Global Services No answers on this topic | Talkdesk |
Reliability and Availability | Etech Global Services No answers on this topic | Talkdesk |
Performance | Etech Global Services No answers on this topic | Talkdesk |
Support Rating | Etech Global Services No answers on this topic | Talkdesk |
In-Person Training | Etech Global Services No answers on this topic | Talkdesk |
Online Training | Etech Global Services No answers on this topic | Talkdesk |
Implementation Rating | Etech Global Services No answers on this topic | Talkdesk |
Alternatives Considered | Etech Global Services No answers on this topic | Talkdesk |
Scalability | Etech Global Services No answers on this topic | Talkdesk |
Return on Investment | Etech Global Services No answers on this topic | Talkdesk |
ScreenShots | QEvalPro Screenshots |