Quadient Inspire vs. Retently

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quadient Inspire
Score 9.3 out of 10
N/A
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A
Retently
Score 1.0 out of 10
Small Businesses (1-50 employees)
Retently offers NPS surveys to measure customer satisfaction.
$0
Pricing
Quadient InspireRetently
Editions & Modules
No answers on this topic
Free
$0
Startup
$9
Premium
$29
Enterprise
$49
Offerings
Pricing Offerings
Quadient InspireRetently
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsThe solution is highly modular. Pricing may differ a lot depending on usage and configuration.
More Pricing Information
Community Pulse
Quadient InspireRetently
Best Alternatives
Quadient InspireRetently
Small Businesses
Front
Front
Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Front
Front
Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Front
Front
Score 9.0 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Quadient InspireRetently
Likelihood to Recommend
9.0
(35 ratings)
1.0
(1 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
9.0
(19 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.9
(21 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(5 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
8.9
(5 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Quadient InspireRetently
Likelihood to Recommend
Quadient
No answers on this topic
Retently
In my opinion, the customer service is a big let down. I think the product is decent. Imagine spending 3 weeks and not being supported for onboarding which, in my experience, is rarely seen in today's time. So we do not recommend the product
Read full review
ScreenShots

Quadient Inspire Screenshots

Screenshot of Inspire Interactive can be used to create ad hoc communications with pre-approved blocks of content.Screenshot of Additional personalization can be added leveraging customer data and variable content with Inspire Interactive.