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Piper the AI SDR by Qualified vs. Zoom Revenue Accelerator

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Piper the AI SDR by Qualified

    Score8.9 out of 10
    N/AThe Qualified product suite automatically identifies, engages, and converts website visitors into pipeline. Piper the AI SDR Agent engages these buyers around the clock with live chat, answers questions, to convert prospects into pipeline.N/A

    Zoom Revenue Accelerator

    Score8.7 out of 10
    N/AZoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
    Pricing
    Piper the AI SDR by QualifiedZoom Revenue Accelerator
    Editions & Modules
    No answers on this topic
    Zoom Revenue Accelerator
    Contact Sales
    Offerings
    Pricing Offerings
    Piper the AI SDR by QualifiedZoom Revenue Accelerator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Piper the AI SDR by QualifiedZoom Revenue Accelerator
    Considered Both Products
    Salesforce
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    98%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    80%
    Implementation went as expected
    24 Answers
    Features
    Piper the AI SDR by QualifiedZoom Revenue Accelerator
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Piper the AI SDR by Qualified and Zoom Revenue Accelerator
    Feature
    Piper the AI SDR by Qualified
    -
    Ratings
    Zoom Revenue Accelerator
    8.1
    17 Ratings
    2% above category average
    Speech-to-Text Transcription00 Ratings8.316 Ratings
    Keyword Detection00 Ratings8.216 Ratings
    Sentiment Analysis00 Ratings8.116 Ratings
    Speaker Diarization00 Ratings8.116 Ratings
    Call Recording Playback00 Ratings8.817 Ratings
    Call Summarization00 Ratings8.617 Ratings
    Conversion Metrics00 Ratings8.516 Ratings
    Keyword Search & Retrieval00 Ratings8.316 Ratings
    Call Tagging00 Ratings7.913 Ratings
    Integration with CRM Systems00 Ratings6.215 Ratings
    Best Alternatives
    Piper the AI SDR by QualifiedZoom Revenue Accelerator
    Small Businesses
    No answers on this topic
    Wingman (legacy product)
    Score9 out of 10
    Medium-sized Companies
    Conversica
    Score4 out of 10
    Gong
    Score9.1 out of 10
    Enterprises
    Conversica
    Score4 out of 10
    Chorus by ZoomInfo
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Piper the AI SDR by QualifiedZoom Revenue Accelerator
    Likelihood to Recommend
    10.0
    (14 ratings)
    9.0
    (40 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    10.0
    (2 ratings)
    8.2
    (14 ratings)
    User Testimonials
    Piper the AI SDR by QualifiedZoom Revenue Accelerator
    Likelihood to Recommend
    Salesforce
    Piper the AI SDR is perfect for a global marketing team who wants to have greater control over conversations that are happening on the website. She does an excellent job of qualifying leads and getting meetings booked. In addition she does an excellent job routing people to support and away from sales if that is not an area they are interested. There aren't many areas we have found Piper to be not appropriate. As we continue to hone in and improve her capabilities.
    Incentivized
    Read full review
    Zoom
    Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
    Read full review
    Pros
    Salesforce
    • Good insight into what product the prospect is interested in
    • Engage the prospect when they are at the researching phase and form a human connection
    • Know when prospects that you are actively targeting are on the website and use that in messaging
    Incentivized
    Read full review
    Zoom
    • Summarize customer interactions
    • Easily locate conversations where key terms are mentioned
    • Insight into competitors
    • Personal statistics tracking such as overall sentiment, patience, engagement
    Read full review
    Cons
    Salesforce
    • Piper the AI SDR can get tripped up when someone asks a question we weren't prepared for. Example Does the webinar cost money? Of course not but we didn't specifically put anywhere that it doesn't, and she can get confused
    • Piper the AI SDR can sometimes get overzealous and try do things she isn't able to like help someone download an ebook
    • There are some trigger limitations for email but we are aware it is on the features roadmap
    Incentivized
    Read full review
    Zoom
    • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
    • Notifications for when users stop recordings or delete them
    • Notifications for when managers see a users recordings
    • Notifications for recordings with big deals or named accounts (custom filtering)
    • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Zoom
    It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
    Incentivized
    Read full review
    Usability
    Salesforce
    The Qualified tool itself if superb. It comes with so many features, not just the AI SDR - Sani, in our case, but additional features and benefits which I've started to take full advantage of. It's allowed us to drive engagement across the website within just days, and has already begun to see leads converted to open, and in some cases, won opportunities in under two weeks. Our AI SDR - Sani, has opened so many doors for the business. We've learned so much from our customers, website structure and content that resonates with prospects.
    Incentivized
    Read full review
    Zoom
    easy to access, easy to get to calls I want on days/times I want. Easy to make playlist and library as needed. But some of the tabs (Coaching and Dashboard) have unusable data to me. The data for some of those tabs arent capturing for some reason.
    Read full review
    Alternatives Considered
    Salesforce
    We chose Qualified over their competitors because of our interactions with their team and the product. Their team made it feel like this was a partnership and that we weren't just some other customer. Implementation was fast and the tool is very user-friendly. Their customer support is next level and we really appreciate that. All in all, we love their implementation time and great service
    Incentivized
    Read full review
    Zoom
    Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Useful to attract new consumers.
    • Take steps to expand the portfolio of projects.
    • To increase conversion rates, use visualization and live chat in addition to voice calls.
    • Save time for engineering and contracting teams.
    • Enable artificial intelligence to forecast purchase intent so sales professionals can focus on accounts that are ready to buy.
    • Drive lead generation, pipeline, and revenue for sales and marketing teams.
    Incentivized
    Read full review
    Zoom
    • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
    • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
    • Provides self awareness and coaching opportunities for the individual producers on their own
    Read full review
    ScreenShots

    Piper the AI SDR by Qualified Screenshots

    Screenshot of Meet with qualified leads right on your website. Use live chat, voice-calls, and bots to sell smarter.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of Engage qualified prospects in real-time, high-fidelity sales conversations with live chat and voice calls.Screenshot of Use Chat Bots to engage visitors, capture leads, ask qualification questions, and book sales meetings.

    Zoom Revenue Accelerator Screenshots

    Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.