TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Piper the AI SDR by Qualified

    Score8.9 out of 10
    N/AThe Qualified product suite automatically identifies, engages, and converts website visitors into pipeline. Piper the AI SDR Agent engages these buyers around the clock with live chat, answers questions, to convert prospects into pipeline.N/A

    ZoomMate

    Score8.5 out of 10
    N/AZoomMate is Zoom’s next-generation "agentic" workspace, launched in June 2026 to transform how teams move from conversation to completion. Positioned as an "AI Teammate" or virtual "Chief of Staff," ZoomMate goes beyond standard chatbots by proactively executing tasks across a company's entire digital ecosystem.

    $20

    per month includes 2,200 AI credits

    Pricing
    Piper the AI SDR by QualifiedZoomMate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Piper the AI SDR by QualifiedZoomMate
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Piper the AI SDR by QualifiedZoomMate
    Considered Both Products
    Salesforce
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    97%
    Would buy again
    33 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    94%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    97%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    28 Answers
    Best Alternatives
    Piper the AI SDR by QualifiedZoomMate
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Conversica
    Score4 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Conversica
    Score4 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Piper the AI SDR by QualifiedZoomMate
    Likelihood to Recommend
    10.0
    (14 ratings)
    8.5
    (36 ratings)
    Usability
    10.0
    (2 ratings)
    8.6
    (4 ratings)
    User Testimonials
    Piper the AI SDR by QualifiedZoomMate
    Likelihood to Recommend
    Salesforce
    Piper the AI SDR is perfect for a global marketing team who wants to have greater control over conversations that are happening on the website. She does an excellent job of qualifying leads and getting meetings booked. In addition she does an excellent job routing people to support and away from sales if that is not an area they are interested. There aren't many areas we have found Piper to be not appropriate. As we continue to hone in and improve her capabilities.
    Incentivized
    Read full review
    Zoom
    While doing training and technical support to our users, we need to connect to their system, and we do not go physically. With Zoom Workplace, we can connect with them in the meeting, and they can share their screen, and we can access their screen, which is very easy to give training and support. With other software, you cannot do all these things at once.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Good insight into what product the prospect is interested in
    • Engage the prospect when they are at the researching phase and form a human connection
    • Know when prospects that you are actively targeting are on the website and use that in messaging
    Incentivized
    Read full review
    Zoom
    • AI - Powered productivity. With this feature, drafting messages, automating tasks, and summarizing meetings are easy, which boosts productivity.
    • It is an all-in-one collaboration tool. With Zoom Workplace, we can send messages, make calls, schedule meetings, and share documents. It offers all the collaboration features our team needs.
    • Makes scheduling easy thanks to Zoom Scheduler that is part of Zoom Workplace.
    • The tool ensures teams communicate securely which is a plus.
    • It comes with a mobile app for added convenience, and no one misses important updates.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Piper the AI SDR can get tripped up when someone asks a question we weren't prepared for. Example Does the webinar cost money? Of course not but we didn't specifically put anywhere that it doesn't, and she can get confused
    • Piper the AI SDR can sometimes get overzealous and try do things she isn't able to like help someone download an ebook
    • There are some trigger limitations for email but we are aware it is on the features roadmap
    Incentivized
    Read full review
    Zoom
    • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
    Incentivized
    Read full review
    Usability
    Salesforce
    The Qualified tool itself if superb. It comes with so many features, not just the AI SDR - Sani, in our case, but additional features and benefits which I've started to take full advantage of. It's allowed us to drive engagement across the website within just days, and has already begun to see leads converted to open, and in some cases, won opportunities in under two weeks. Our AI SDR - Sani, has opened so many doors for the business. We've learned so much from our customers, website structure and content that resonates with prospects.
    Incentivized
    Read full review
    Zoom
    It's really easy to use - the AI icon is everywhere all over the place in the Zoom client so it's easy to be able to leverage AI whenever you need it, and similarly in the meeting it's easy to find and to use. I don't have complaints here that I can think of
    Read full review
    Alternatives Considered
    Salesforce
    We chose Qualified over their competitors because of our interactions with their team and the product. Their team made it feel like this was a partnership and that we weren't just some other customer. Implementation was fast and the tool is very user-friendly. Their customer support is next level and we really appreciate that. All in all, we love their implementation time and great service
    Incentivized
    Read full review
    Zoom
    Compared to Microsoft Teams, Zoom AI Companion is a clear pioneer in this remote and virtual collaboration platform, leading the way. It is possible to have a remote meeting on both Microsoft Teams and Zoom AI Companion. But Zoom AI Companion provides
    more productivity and time savings to users. Zoom AI Companion continues to enhance its features to provide value to the product.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Useful to attract new consumers.
    • Take steps to expand the portfolio of projects.
    • To increase conversion rates, use visualization and live chat in addition to voice calls.
    • Save time for engineering and contracting teams.
    • Enable artificial intelligence to forecast purchase intent so sales professionals can focus on accounts that are ready to buy.
    • Drive lead generation, pipeline, and revenue for sales and marketing teams.
    Incentivized
    Read full review
    Zoom
    • We've been able to significantly accelerate our quest production, enabling us to give many more youth a voice on our platform, and give the kids who play [...] many more windows into one another's worlds!
    • It's increased our fundraising capacity since grant applications require pulling together insights from funder meetings, advice from previous grantees, outside research, and testimonials from users. ZoomMate helps to synthesize and package it efficiently so we can do more.
    Read full review
    ScreenShots

    Piper the AI SDR by Qualified Screenshots

    Screenshot of Meet with qualified leads right on your website. Use live chat, voice-calls, and bots to sell smarter.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of Engage qualified prospects in real-time, high-fidelity sales conversations with live chat and voice calls.Screenshot of Use Chat Bots to engage visitors, capture leads, ask qualification questions, and book sales meetings.

    ZoomMate Screenshots

    Screenshot of ZoomMate, the AI teammate. ZoomMate analyzes, learns, and acts on conversations to complete work.Screenshot of Search: agentic search and deep researchScreenshot of Workflows are conversational and visual automations that handle multi-step processes across meetings, apps, and systems. You can describe a workflow in natural language ("when someone files a support ticket about pricing, route it to the sales team and post a notification in the deal channel"), use pre-built templates, or build one visually. They run on triggers — events, schedules, or agentic logic — and can be configured with approval checkpoints to keep you in the loop where approvals are needed.Screenshot of Create: AI-first productivity tools